Reviews of Heronsgate GH007
Pettacre Close, Woolwich, SE28 0BS, United Kingdom
#9 of 27 vacation rentals in Woolwich
Guests' ChoiceReview Score
Based on 39 apartment reviews
7.7Score breakdown
-
Cleanliness
7.4
-
Comfort
7.7
-
Location
7.8
-
Facilities
7.6
-
Staff
8.4
-
Value for money
7.6
-
Free Wifi
8.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: June 30, 2025
Stanley
Singapore4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Not enough fans to support hot climate
Clean and quit
Stayed in June 2025
-
Reviewed: July 1, 2024
Abiola
Nigeria7 Reviews8.0“6 Nights at no 3 Pettacre close”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 6 nights
- • Submitted from a mobile device
No paid Netflix or other streaming services
Location: The apartment is close to 4 train stations, and it is close to shopping centres and major supermarkets such as Tesco and Sainsbury's. The spacious backyard: The backyard is spacious enough for the kids to play around The host left 2 bottles of water in the fridge for us.
Stayed in June 2024
-
Reviewed: February 4, 2024
Joanna
Poland8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 7 nights
- • Submitted from a mobile device
there was no place to hang our coats downstairs and the tredmill takes up a lot of space
I liked the electric fireplace
Stayed in January 2024
-
Reviewed: August 18, 2023
Blessing
France2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
The workers are nice.
Comfortable place and very quite area...
Stayed in August 2023
-
Reviewed: July 20, 2023
Will
United Kingdom1 review8.0“this worked perfectly for us to see Punchdrunk's show The Burnt City, in their warehouses nearby”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
owner was really friendly and helpful on the phone
Stayed in July 2023
-
Reviewed: September 29, 2022
Roman
Czech Republic4 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
it was not properly clean, we could not close one window and a shower hose by the bathtub was leaking and broken
the location
Stayed in September 2022
-
Reviewed: September 18, 2022
Maarja
Estonia55 Reviews25 helpful votes7.0“Nice place for staying”- • Business trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 4 nights
The house is nice, but you really need to change the person who hands you the keys. Shes rude, uneducated, lazy and unfriendly and it affects the overall experience. In very few times have I seen a more unfriendly person since first moment. In addition to the really rude attitude, she didnt show us how to use things (the gas cooker for example or the TV or the door lock that has a specific way of closing). She also had left us towels only for 2 people even though I had made the booking for 3 and in the end I was the one to blame, because she told me before leaving if theres anything else I want to ask and it reallt didnt cross my mind to count the towels or ask about the other things. Both times we met she had a really unfriendly attitude and made us feel very unwelcomed. Also the house is a bit hard to find, since there is no house number on the booking confirmation.
The house itself is nice, it goes through 2 floors, has two bedrooms, a livingroom, a fully equipped kitchen. There's a TV with Netflix and other programs. Theres good wifi across the house + there is a small yard where you can have nice breakfast outside. Note that you also have to pay a deposit when you arrive. I hadn't noticed it and it was a bit of a hassle, but the owner of the house was reasonable and nice person, so we finally came to agreement about it. Also it was nice thtat the check in time was flexible.
Stayed in September 2022
-
Reviewed: July 31, 2025
William
United Kingdom2 Reviews10Exceptional- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 2 nights
Nothing to Say.
Location was good. And surprisingly quiet given the location of the accommodation. Bus stops are a short walk away, making it easy to access Woolwich Station on the Elizabeth Line. A well-presented place.
Stayed in July 2025
-
Reviewed: May 16, 2025
Abiodun
Nigeria1 review10“Awesome & comfortable”- • Business trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 8 nights
- • Submitted from a mobile device
Very beautiful and comfy place, I will definitely go for this any day any time when am in London
Stayed in May 2025
-
Reviewed: January 2, 2025
Penny
Belgium10 Reviews5.0Fair- • Leisure trip
- • Travelers with friends
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Whole place felt neglected, worn out and unloved, depressing.
Very good location
Stayed in December 2024
-
Reviewed: December 27, 2024
Peter
United Kingdom1 review10“Comfortable”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
N/a
Stayed in December 2024
-
Reviewed: December 23, 2024
Tori
Australia1 review6.0“Basic accomodation that needs some loving care.”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 6 nights
- • Submitted from a mobile device
It was generally in poor condition which needed some maintenance. The dishwasher was taped up, not a great impression; the main bedroom door closure was broken; the main bedroom sink was cracked; the shower filled up with water and drained very slowly; the shower mechanism to adjust the height was broken; the kitchen sink was very slow to drain; we were unable to turn some of the radiators off or down as they did not have a dial to make the adjustment; the window mechanisms were loose and hard to close; the tv in the main bedroom didn’t work; as we were staying for 6 nights it would have been nice to hang our clothes in the cupboards there weren’t any hangers; on the last day we had no hot water which was disappointing.
There was plenty of air fresheners and it was nice smelling. It was reasonably clean. The beds were reasonable and felt clean. The clothes washer was a bonus, but we did have to go buy detergent, as visitors from abroad as small amount of detergent would have been handy; The housekeeper was very responsive to my questions and helping us find the property.
Stayed in December 2024
-
Reviewed: June 15, 2024
Cameron
United Kingdom22 Reviews2 helpful votes10Exceptional- • Business trip
- • Travelers with friends
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
Very nice property would stay there again
Stayed in June 2024
-
Reviewed: February 13, 2024
Zaremba
United Kingdom1 review5.0Fair- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
Television s in bedrooms didn't work no spare bedding , dirty underwear in a draw
The space and set out of the house
Stayed in February 2024
-
Reviewed: November 17, 2023
Odirichukwu
United Kingdom1 review10“The property is excellent for a family short or longer holiday stay in London area. Host awesome....”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
No concern
The host is proactive in communication and flexible with checking in and checking out. This was really important and helpful for us as a family with little kids and older adult.
Stayed in November 2023
-
Reviewed: March 6, 2023
Kelii
United States6 Reviews10“Great bang for the buck!”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 4 nights
Great value. London isn't cheap to stay in by any means but this fitted my requirements great. Convenient walking distance to the metro.
Stayed in December 2022
-
Reviewed: February 5, 2023
Mr
Nigeria2 Reviews2 helpful votes10“My experience at Heronsgate GH007”- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 8 nights
- • Submitted from a mobile device
The pictures on the internet didn't express how good the apartment is holistically.
Everything about the apartment. Responses to our request was received on time. All the staff are friendly, supportive and excellent. They the kinds of people you pray to meet and work with. They are a star ⭐.
Stayed in February 2023
-
Reviewed: January 2, 2023
Farah
Malaysia24 Reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
We told the housekeeper that we will checkout at 12pm but she came very early at 11.15am and just went inside the house to sit & wait while we were busy preparing our things. This is a matter of privacy for us. No sofa bed in the living room given as stated in description. The wifi name given is not the same as what the actual wifi connection in the house. Previous renter change the language on the TV and they did not change back to original English. Even the housekeeper cannot change the setting back. Luckily I manage to change the setting.
Nice bedroom with free toiletries. Bathroom was good. Handful of kitchen tools for cooking. Quiet neighbourhood.
Stayed in December 2022
-
Reviewed: October 22, 2022
Johnny
Australia12 Reviews2 helpful votes6.0“Pleasant stay and a good base for a family on a budget to explore London.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Height restrictions on the parking. There was a £100 cash security deposit required which was in the fine print of the add that we didn’t see and it was a pain getting cash. No instructions given for heating system. Property manager could use some hospitality lessons.
Good location close to the Elizabeth line. Just big enough for a family of 6. Quiet area. Very comfortable bed. Good wifi
Stayed in October 2022
-
Reviewed: July 11, 2025
Joshua
Nigeria1 review8.0Very Good- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2025
-
Reviewed: October 5, 2024
Oggar
Nigeria10 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
-
Reviewed: August 19, 2024
Ifeoma
United Kingdom1 review8.0“i had a comfortable stay”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
There are no comments available for this review
Stayed in August 2024
-
Reviewed: July 7, 2024
Marisha
China6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2024
-
Reviewed: January 19, 2024
Oyewole
Nigeria9 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 10 nights
There are no comments available for this review
Stayed in December 2023
Showing 1 - 25
