Reviews of Hilton Cobham 4 stars
Seven Hills Road South, Cobham, KT11 1EW, United Kingdom
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewFood was ok not great chewable
Hidden charges
Dear Kerrieanne. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I will pass on your comments about the food to our restaurant team to review. Also i wish to advise that all our charges are clearly stated on our official website. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Kerrieanne. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I will pass on your comments about the food to our restaurant team to review. Also i… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe gym was great. The staff were very helpful and nice.
Problems locating the property due to road works. The room service food was pretty terrible and not good value for money. Shame breakfast stopped at 10am.
Dear Catherine. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed the gym and the helpfulness of our wonderful staff. Unfortunately the roadworks have affected us all and when the work is finished, everything will be much easier in terms of access to the hotel and the area. I will pass on your comments to our restaurant team for review regarding the food and breakfast times. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Catherine. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed the gym and the helpfulness of our wonderful staff. Unfortunate… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWas guest of the day which was good but cost of food and drink was terrible expensively over priced
Dear Steve. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed the benefits of being our Guest of the Day. I will pass on your comments to our restaurant team for review. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Steve. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed the benefits of being our Guest of the Day. I will pass on your com… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewOur room was clean and comfortable. The bed was large and the pillows were lovely. The room looked like it had recently been upgraded and the bathroom had a lovely shower. Breakfast was nice with a good choice of English and continental and the staff were attentive.
I would of liked to have been told that our room wasn't in the main building. Although there was only about a meter of covered walkway that was outside it would of been nice to have known beforehand. The reception area and the corridor to the door to where we had to cross over to the other side of the hotel was very nice but as soon as we got into the other part of the hotel where our room was there was a completely different atmosphere. It smelt different (a bit musty ), there were no pictures or even a plastic pot plant on the stairways and it just seemed like we were in a different hotel. We had an evening meal in the hotel restaurant that was a huge disappointment. My food was cold and didn't even look very appetising, we were really hungry as we had been travelling most of the day. I would of expected a lot more choice on the menu and a better standard of food in a hotel like that. Breakfast was good, dinner was awful!
Thank you for your feedback! We are happy that you enjoued the room with bed and pillows. However, we are sorry to see that you found the room type booked wasn't to your satisfaction. Also i will pass on your comments about the food in the restaurant to our team to review. All your comments and marks will be thoroughly reviewed in order to improve. Sincerely, Hilton Cobham
Thank you for your feedback! We are happy that you enjoued the room with bed and pillows. However, we are sorry to see that you found the room type booked wasn't to your satisfaction. Also i will pass on your comments about the food in … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom and breakfast very nice with good service
Drinks service was slow and very expensive.
Dear Simon. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed the room and breakfast and will pass on your comments regarding the drinks service to our restaurant team to review. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Simon. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed the room and breakfast and will pass on your comments regarding the… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewRoom was smaller than expected but clean, breakfast was lovely but it could do with more varieties.
Phone in bedroom was not working despite reporting it, but it was not fix and no one got back to me. I had to walk to the reception to place room service order twice in two days.
Dear Michael. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am sorry that you felt the room was smaller than expected and could do with more varieties. I am extremely sorry about the phone not working in your bedroom and for the inconvenience of walking to reception to place a room service order. I have passed your comments on to our maintenance team to review. We hope you give us another opportunity and look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Michael. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am sorry that you felt the room was smaller than expected and could do with more vari… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff were lovely, helpful and friendly. The facilities were great, the room was spacious and clean, the breakfasts were delicious.
N/a
Thank you for your feedback! We are very happy to see that your recent stay with us was enjoyable. Looking forward to welcoming you soon again! Sincerely, Hilton Cobham
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLeafy and comfortable
Parking charges
Thank you for your feedback! We are happy to see that your recent stay with us was enjoyable. However, we are sorry to see that you found our property overpriced. All your comments and marks will be thoroughly reviewed in order to improve. Sincerely, Hilton Cobham
Thank you for your feedback! We are happy to see that your recent stay with us was enjoyable. However, we are sorry to see that you found our property overpriced. All your comments and marks will be thoroughly reviewed in order to improv… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe staff were very good; friendly and extremely helpful. The breakfast was reasonable and the room was clean. I was upgraded to a larger room, as I was there for a special get away with my wife and was a bit disappointed at first with the un-impressiveness of the first room. The upgrade was slightly better, but not much.
I just felt that for the amount I paid, I did not get the type of room that I had expected. Afterward I found that I could have gotten a considerably better deal at the Holiday Inn for far less money. However, they told me that it was too late for me to change my booking. Also, there was no swimming pool or Jacuzzi, so I was a bit disappointed, although I should have enquired concerning this.
Thank you for your feedback! We are sorry to hear that we were unable to meet your expectations during your recent stay with us. All your comments and marks will be thoroughly reviewed in order to improve. Sincerely, Hilton Cobham
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat room. Good helpful staff. Food very good.
No biscuits or snack in room. Only two tea bags.
Thank you for your feedback! We are very happy to see that your recent stay with us was enjoyable. Looking forward to welcoming you soon again! Sincerely, Hilton Cobham
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe contacted on the day for an early check in. Staff were professional and courteous and made arrangements to suit us. Very happy with that, thank you. Room and food were excellent.
Nothing I can think of.
Thank you for your feedback! We are very happy to see that your recent stay with us was enjoyable. Looking forward to welcoming you soon again! Sincerely, Hilton Cobham
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLovely little hotel
Nothing
Dear Nikki. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Nikki. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewInsulation between floors, could hear everything! going on above our room
Dear Mike. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am sorry to read that you could hear everything between the floor and will pass your comments on further. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Mike. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am sorry to read that you could hear everything between the floor and will pass your com… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLovely just what I needed
Dear Callum. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed your stay and to read your comments. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Callum. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed your stay and to read your comments. We look forward to welcoming … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewA lovely property with great facilities. The bedroom was great. The bed large and comfortable. Breakfast was wonderful. The staff friendly.
This great hotel and our stay was marred by a reception that was so noisy until midnight on the second night of our stay. The noise of music was so bad that the bedroom vibrated. We couldn’t sleep and we felt violated by thoughtless guests and by a hotel that allowed such a noisy reception to take place. A hotel should allow its paid residents to have a good night’s sleep and you let us down. Sadly we shall be reluctant to ever return because we are not convinced that such an incident will occur again, especially a weekend. How sad that by not having clear guidelines with hirers about the level of noise that should be allowed, many guests of goodwill will potentially be prevented from a good night’s sleep.
Dear Haydon. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. We hope you give us another opportunity and look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Haydon. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. We hope you give us another opportunity and look forward to welcoming you back to the Hi… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe burgers were delicious. It was clean. Staff were pleasant. Setting was pretty. Request for no feathers in room was dealt with quickly.
Room service both nights fell short. For example, no cutlery and cold food. Bed was super hard. Music was loud until midnight - be aware it is a wedding venue when booking. Guests have to pay extra for parking.
Dear Gordon. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed your stay. However I will pass on your comments about the room service to our restaurant team. We look forward to welcoming you back to the Hilton Cobham again in the future. Regards, Thomas Collins - Guest Relations Manager
Dear Gordon. Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave us feedback about your recent experience. I am glad you enjoyed your stay. However I will pass on your comments about the room ser… Show more