Reviews of Hyatt Regency Manchester 4 stars
55 Booth Street West, Manchester, M15 6PQ, United Kingdom
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewNice style/ambiance and we had a great dinner in the restaurant
I found it difficult to sleep because there was a fairly constant sound of water tank filling which sounded like it was behind the head board of the bed. I think that there must have been water pipes running down the wall. It kept me awake
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in July 2025
Verified reviewgood location, quiet, neat
Nothing
Dear Jianping, Thank you for taking the time to score your recent stay with us. We are delighted to know that you were satisfied with your experience at Hyatt Hotels Manchester and we hope to have the opportunity to welcome you back in the near future. Kind Regards, Guest Relations
Dear Jianping, Thank you for taking the time to score your recent stay with us. We are delighted to know that you were satisfied with your experience at Hyatt Hotels Manchester and we hope to have the opportunity to welcome you back in the… Show more
Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI stayed at HYATT Manchester Hotel and it was such a beautiful experience. From the moment I checked in, I felt so welcomed — the receptionist was very pleasant, patient, and warm, never rushing the process. The room itself was stunning. As soon as I opened the door, I was met with a cozy ambience. Everything was spotless, and the bathroom was modern with plenty of thoughtful amenities provided — from a shower cap to cotton buds, everything I could possibly need was already there. One of the highlights of my stay was how quickly the staff responded when I mentioned the air conditioning wasn’t working. The receptionist immediately offered me the option of changing rooms or having a fan brought in. Since I was only staying for one night, I opted for the fan — and to my surprise, he also offered me a complimentary breakfast. The breakfast was absolutely delicious! For the price, the value was incredible. If I ever need a place to stay in Manchester again, I will definitely return here. Highly recommended!
Dear Esther, Thank you for your kind review. We're so glad to hear you felt welcomed from the moment you arrived and that you enjoyed the comfort and cleanliness of your room. It’s great to know our team responded quickly to the air conditioning issue and that the complimentary breakfast was a pleasant surprise. We truly appreciate your recommendation and would love to welcome you back the next time you're in Manchester. Kind regards, Guest relations
Dear Esther, Thank you for your kind review. We're so glad to hear you felt welcomed from the moment you arrived and that you enjoyed the comfort and cleanliness of your room. It’s great to know our team responded quickly to the air co… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean, nice big room, friendly staff and great breakfast.
Hello Ray, ChatGPT said: Thank you so much for your kind review! We're thrilled to hear that you enjoyed our convenient location, spacious and clean rooms, friendly staff, and delicious breakfast. It’s wonderful to know our amenities made your stay even more enjoyable. We hope to welcome you back again soon! Kind regards, Guest Relations
Hello Ray, ChatGPT said: Thank you so much for your kind review! We're thrilled to hear that you enjoyed our convenient location, spacious and clean rooms, friendly staff, and delicious breakfast. It’s wonderful to know our amenities… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation.
Breakfast. Very basic.
Dear Ghazanfar, Thank you for taking the time to leave us feedback from your recent stay with us. I hope you had a pleasant stay and we look forward to seeing you again. Have a good weekend. Kind regards, Guest Relations
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewGood location and comfortable beds clean
The key cards kept getting messed up and it really ruined the experience as had to go down to reception so many times to get it fixed. Kept getting locked out of room
Dear Shahreen, Thank you for taking the time to score your recent stay at Hyatt Hotels Manchester! We strive to provide exceptional experiences for our guests, and we are sorry to learn that you encountered issues with the keys. Thank you for bringing this to our attention, rest assured out maintenance team will check for any issues with the door lock. We hope this will not prevent you from staying with us again and to have the opportunity to welcome you back soon. Kind regards, Guest Relations
Dear Shahreen, Thank you for taking the time to score your recent stay at Hyatt Hotels Manchester! We strive to provide exceptional experiences for our guests, and we are sorry to learn that you encountered issues with the keys. Thank you … Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified review