Bewertungen für ibis London Excel-Docklands 3 Sterne

Dear Anika, Thank you for your kind review! 🌟 We’re delighted to hear that our team made a positive impression with their friendliness. We look forward to welcoming you back to ibis London Excel Docklands for another enjoyable stay! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Anika, Thank you for your kind review! 🌟 We’re delighted to hear that our team made a positive impression with their friendliness. We look forward to welcoming you back to ibis London Excel Docklands for another enjoyable stay! Best… Mehr anzeigen

Dear Nicole, Thank you for sharing your experience. We’re glad to hear that our location worked well for your short stay and that you found the room clean and comfortable for your visit. We appreciate your constructive comments regarding the breakfast and the room condition. Your feedback helps us continuously improve our services and facilities, so future guests have an even better experience. We hope to welcome you back for another stay and show you some of the enhancements we’re working on. Yours sincerely, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Nicole, Thank you for sharing your experience. We’re glad to hear that our location worked well for your short stay and that you found the room clean and comfortable for your visit. We appreciate your constructive comments regarding … Mehr anzeigen

Dear Sarah, Thank you for your wonderful feedback! We’re thrilled you enjoyed our perfect location and hope to welcome you back very soon for another super stay. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Sarah, Thank you for your wonderful feedback! We’re thrilled you enjoyed our perfect location and hope to welcome you back very soon for another super stay. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExC… Mehr anzeigen

Dear Marcel, Thank you for your continued loyalty and for taking the time to share your feedback. We're delighted to know that our location and team continue to meet your expectations and that ibis London Excel Docklands has been your base for many London visits. However, I’m sorry to hear that this particular stay was impacted by the presence of large youth groups. While we aim to offer a welcoming environment for all types of travellers, we understand that balance is key to a comfortable experience. Your comments have been noted, and we will review how we can better manage group dynamics to ensure a more relaxing atmosphere for all guests. We truly value your ongoing support and hope to welcome you back for a more enjoyable and restful stay in the future. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Marcel, Thank you for your continued loyalty and for taking the time to share your feedback. We're delighted to know that our location and team continue to meet your expectations and that ibis London Excel Docklands has been your bas… Mehr anzeigen

Dear Sirikit, Thank you for taking the time to share your feedback. We’re glad you appreciated our convenient subway connections and the water view from your room. We’re sorry to hear about the noise from the air traffic and the other inconveniences you experienced, such as the missing toilet brush and the sheets. Your suggestions about fitted sheets and artwork are valuable, and we’ll share them with the team as we continually work to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that truly exceeds expectations. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Sirikit, Thank you for taking the time to share your feedback. We’re glad you appreciated our convenient subway connections and the water view from your room. We’re sorry to hear about the noise from the air traffic and the other inc… Mehr anzeigen

Dear Lea, Thank you for sharing your experience! We’re delighted you had a wonderful stay overall. We truly appreciate your feedback about the shower water pressure — we’re already on it, making sure your next shower feels more like a power shower and less like a gentle sprinkle. Looking forward to welcoming you back for an even better stay! Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Lea, Thank you for sharing your experience! We’re delighted you had a wonderful stay overall. We truly appreciate your feedback about the shower water pressure — we’re already on it, making sure your next shower feels more like a powe… Mehr anzeigen

Dear Krumbach, Thanks for the thumbs up and the recommendation! We’re glad you enjoyed our safe, scenic spot — perfect for a great stay with a view that doesn’t quit. We look forward to welcoming you back for another round of comfort and convenience. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Krumbach, Thanks for the thumbs up and the recommendation! We’re glad you enjoyed our safe, scenic spot — perfect for a great stay with a view that doesn’t quit. We look forward to welcoming you back for another round of comfort and c… Mehr anzeigen

Dear Martina, Thank you for taking the time to share your feedback. We're really pleased to hear you enjoyed our breakfast, found the room functional, and that our location near ExCeL was ideal for your visit! Your kind comments about our team are also much appreciated—and we’ve shared your feedback with them. I’m sorry to hear the cleanliness didn’t quite meet expectations. While we aim for both consistency and thoroughness, it’s clear we missed the mark slightly during your stay. Your feedback helps us sharpen our focus, and we’ll certainly take it on board. We hope to welcome you again in the future for a more seamless and polished experience! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Martina, Thank you for taking the time to share your feedback. We're really pleased to hear you enjoyed our breakfast, found the room functional, and that our location near ExCeL was ideal for your visit! Your kind comments about… Mehr anzeigen

Dear Andrea, Thank you for your lovely review! We're so pleased to hear you enjoyed your stay and found our location, staff, and cleanliness up to standard. It's great to know we could offer you a comfortable and convenient base during your time in London. We’d be delighted to welcome you back anytime you're visiting again—bis bald! Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Andrea, Thank you for your lovely review! We're so pleased to hear you enjoyed your stay and found our location, staff, and cleanliness up to standard. It's great to know we could offer you a comfortable and convenient base du… Mehr anzeigen

Dear Denis, Thank you for sharing your feedback with us. We’re pleased to hear that our team made a positive impression and that our location was convenient for your visit to ExCeL London. I’m sorry that some aspects of your stay did not meet your expectations — particularly regarding the breakfast setup, facilities, and car park experience. Your comments have been noted and shared with the relevant teams as we continue to improve the overall guest experience. Regarding the car park, invoices can be arranged either directly through the Novotel reception team or requested at the payment machines in the car park at the time of payment. We hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Denis, Thank you for sharing your feedback with us. We’re pleased to hear that our team made a positive impression and that our location was convenient for your visit to ExCeL London. I’m sorry that some aspects of your stay did not… Mehr anzeigen

Dear Patrick, Thank you for your feedback and for choosing to stay with us during your conference! We’re glad to hear that the comfy bed and firm pillow made your rest more enjoyable—and yes, that noon check-out is perfect for a more relaxed departure, isn’t it? Your comments about breakfast are very much appreciated. While we can’t promise to become butter sommeliers overnight, we'll definitely review how we can offer a bit more choice and flavour to start the day right—unsalted and otherwise! We hope to welcome you back soon for an even smoother experience. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Dear Patrick, Thank you for your feedback and for choosing to stay with us during your conference! We’re glad to hear that the comfy bed and firm pillow made your rest more enjoyable—and yes, that noon check-out is perfect for a more rela… Mehr anzeigen