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  5. Reviews of Mercure Gloucester Bowden Hall Hotel

Reviews of Mercure Gloucester Bowden Hall Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bondend Lane, Upton St Leonards, Gloucester, GL4 8ED, United Kingdom

#10 of 17 hotels in Gloucester

Guests' Choice

Review Score

Based on 993 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.9

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 7, 2025

    8.0
    1 night stop on way to st Mawes. Perfect
    • Leisure trip
    • Couple
    • Classic Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Exceptional value for money

    Stayed in September 2025

  • Reviewed: September 6, 2025

    7.0
    Pleasant stay, location top for a wedding below 😊
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our bathroom was very dated and didn’t feel sparkly clean

    Interesting to look at, nice location and grounds. Staff very good.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    9.0
    Stay at Bowden Hall
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was hard .view overlooking water tank and laundry area was not the best.Slightly noisy later into evening to what sounded like people going up and down fire escape.

    Staff and venue excellent.Breakfast excellent choices .Superb venue for wedding attended.

    Stayed in September 2025

  • Reviewed: August 26, 2025

    8.0
    Attending a funeral at the crematorium and the reception at the hotel.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception staff on arrival

    Location and grounds

    Stayed in August 2025

  • Reviewed: August 23, 2025

    8.0
    I would definitely come again - staff were brilliant.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air con unit very noisy. Kept me awake. Furnishings a bit shabby. Carpets grubby.

    Breakfast was good. Staff exceptional.

    Stayed in August 2025

  • Reviewed: August 22, 2025

    7.0
    Nice but room was very warm.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was absolutely boiling, sweat box. It was like being in a sauna, the room came with a small fan but didn’t help much.

    Very quiet and peaceful. Was lovely to sit outside and have a drink.

    Stayed in August 2025

  • Reviewed: August 22, 2025

    8.0
    Good value & stay overall.
    • Leisure trip
    • Couple
    • Classic Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was too warm, although a fan was provided which certainly helped it was not possible to open the window much. Breakfast cooked food & plate was not hot enough

    Lovely building in excellent woodland location, good safe parking . Friendly staff.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    Nice hotel but needs aircon
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Windows only open a small amount and it was a warm night. Hotel provided a fan but it was useless so we cooked!

    Great staff and lovely breakfast

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    Beautful setting, comfy rooms, lovely staff and great breakfast!
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights

    The gym is tiny and was very hot (it was a hot day). I felt a bit claustrophobic and nervous i might get stuck! Corridors to rooms are very narrow and there's a lot of climbing to get to your room with luggage. No lifts available, so not great if you're not that fit and able.

    Overall, the stay was great. Staff are all lovely (although there was what appeared to be a new waiter who was fumbling when i asked for an orange juice and lemonade). Rooms are very dated and in need of a refresh, but perfectly pleasant and comfy enough. The grounds of the property are beautiful, so that's an added bonus. the overall building is also very beautiful. The best bit (which isn't my main reason for staying) is definately the food. I ate dinner here for the first time and it was lovely. Breakfast, i always order poached eggs and gluten free toast. Eggs were perfect. Compliment fed back at the time!

    Stayed in July 2025

  • Reviewed: August 17, 2025

    8.0
    A very attractive country house hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far off the track. £16 taxi to Gloucester station.

    Garden access for dog. Lovely big gardens

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Well worth the stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Felt the room wasn’t too up to date but the rest of the building was

    Beautiful building and gardens

    Stayed in June 2025

  • Reviewed: August 13, 2025

    7.0
    It was a comfy bed and lovely breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The waiting staff at breakfast were hovering waiting to take bowls away before we had even swallowed our last spoonful. We went to get some toast and coffee and when we got back to our table it had been cleared.

    Breakfast was really good it was very well cooked and tasty. The bed was very comfortable and we had a great sleep. The grounds are lovely to sit and read a book.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed and blanket were too narrow

    Helpful and super nice staff! Great breakfast as well

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of air conditioning but understandable as it’s such an old building

    Stunning location beautiful scenery and friendly staff

    Stayed in August 2025

  • Reviewed: August 8, 2025

    8.0
    Helpful staff, very relaxing stay
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well maintained- relaxing and comfortable public areas: most enjoying views of lovely gardens . Staff were very very welcoming.

    Stayed in August 2025

  • Reviewed: July 23, 2025

    7.0
    Blah!
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit far from everywhere.

    The room is a good size!

    Stayed in June 2025

  • Reviewed: July 19, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was odd. Bed didn’t fit between the wall mounted reading lights so one was overhanging the bed about 12” above the mattress. Good job only one person sleeping in it. Bathroom was very dimly lit. Had to leave door open to see clearly

    Staff were great .

    Stayed in July 2025

  • Reviewed: July 14, 2025

    8.0
    Bowden hotel stay...
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The Housekeeping came into our room and did not change our sheets we didn't realize till the second night but we didn't make a fuss...And they left only 1 large towel 2 small ones ...The shower corners needed a good scrub but overall it was clean ...loved the fact the room was set over 2 floors ...with a lounge room at the top perfect place to chill ...

    Great location great staff and a lovely breakfast 😋

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room - Garden Side
    • Stayed 1 night
    • Submitted from a mobile device

    The waiters/waitresses in the restaurant must smile more. We appreciate their hard work. They must be more welcoming. The bath/shower needs upgrading as it is quite difficult to climb into and slippery for a shower if you are over 50s and less agile. Some decor in the bathroom to the door would look better too.

    The staff were fabulous and were very helpful. The room was perfect for us.

    Stayed in July 2025

  • Reviewed: July 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    1st room extremely hot and no lift.

    Staff so helpful in moving us.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    8.0
    Check before booking.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was depressing, with no light and dark. I asked for a better room to no avail. Fully booked. Maybe because we had a pet dog, the room we had was allocated for that reason was not happy.

    The food was very good, staff excellent ,very pet friendly .

    Stayed in July 2025

  • Reviewed: July 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    Nothing.

    The hotel was very comfortable with excellent food for both breakfast and dinner. There are large grounds to facilitate walking around.

    Stayed in June 2025

  • Reviewed: July 5, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    It did not meet my expectations. The hotel looked significantly better in the photos than it did in real life. While the pictures suggested a well-maintained property, the reality was quite different — the facilities felt outdated, and the overall atmosphere was underwhelming. Staff were polite but the experience didn’t match the impression created online. With some upgrades and more accurate marketing, this place could offer a much better stay.

    One of the highlights was the building itself – a charming property with character, set in beautiful, peaceful surroundings. The location is tranquil and scenic, offering a relaxing environment that’s perfect for a quiet getaway.

    Stayed in July 2025

  • Reviewed: June 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carrying our cases upstairs (we are in our 80's). Not finding the facility to make a cup of tea until it was too late, because the kettle etc was hidden in the wardrobe!!

    Pleasant grounds with plenty of space for parking. Generally comfortable and a convenient location for meeting friends

    Stayed in June 2025

Showing 1 - 25

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