Bondend Lane, Upton St Leonards, Gloucester, GL4 8ED, United Kingdom
#10 of 17 hotels in Gloucester
Guests' ChoiceBased on 993 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
9.1
Value for money
7.9
Free Wifi
7.7
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End of dialog contentReviewed: September 7, 2025
Alexandra
United KingdomNothing
Exceptional value for money
Stayed in September 2025
Reviewed: September 6, 2025
Zoe
United KingdomOur bathroom was very dated and didn’t feel sparkly clean
Interesting to look at, nice location and grounds. Staff very good.
Stayed in August 2025
Reviewed: September 1, 2025
Jacqueline
United KingdomMattress was hard .view overlooking water tank and laundry area was not the best.Slightly noisy later into evening to what sounded like people going up and down fire escape.
Staff and venue excellent.Breakfast excellent choices .Superb venue for wedding attended.
Stayed in September 2025
Reviewed: August 26, 2025
Wendy
United KingdomReception staff on arrival
Location and grounds
Stayed in August 2025
Reviewed: August 23, 2025
Ruth
United KingdomAir con unit very noisy. Kept me awake. Furnishings a bit shabby. Carpets grubby.
Breakfast was good. Staff exceptional.
Stayed in August 2025
Reviewed: August 22, 2025
Millie
United KingdomThe room was absolutely boiling, sweat box. It was like being in a sauna, the room came with a small fan but didn’t help much.
Very quiet and peaceful. Was lovely to sit outside and have a drink.
Stayed in August 2025
Reviewed: August 22, 2025
Nolan
United KingdomRoom was too warm, although a fan was provided which certainly helped it was not possible to open the window much. Breakfast cooked food & plate was not hot enough
Lovely building in excellent woodland location, good safe parking . Friendly staff.
Stayed in August 2025
Reviewed: August 21, 2025
Anthony
United KingdomWindows only open a small amount and it was a warm night. Hotel provided a fan but it was useless so we cooked!
Great staff and lovely breakfast
Stayed in August 2025
Reviewed: August 20, 2025
H
United KingdomThe gym is tiny and was very hot (it was a hot day). I felt a bit claustrophobic and nervous i might get stuck! Corridors to rooms are very narrow and there's a lot of climbing to get to your room with luggage. No lifts available, so not great if you're not that fit and able.
Overall, the stay was great. Staff are all lovely (although there was what appeared to be a new waiter who was fumbling when i asked for an orange juice and lemonade). Rooms are very dated and in need of a refresh, but perfectly pleasant and comfy enough. The grounds of the property are beautiful, so that's an added bonus. the overall building is also very beautiful. The best bit (which isn't my main reason for staying) is definately the food. I ate dinner here for the first time and it was lovely. Breakfast, i always order poached eggs and gluten free toast. Eggs were perfect. Compliment fed back at the time!
Stayed in July 2025
Reviewed: August 17, 2025
Nigel
United KingdomA bit far off the track. £16 taxi to Gloucester station.
Garden access for dog. Lovely big gardens
Stayed in August 2025
Reviewed: August 14, 2025
Debbie
United KingdomFelt the room wasn’t too up to date but the rest of the building was
Beautiful building and gardens
Stayed in June 2025
Reviewed: August 13, 2025
Dave
United KingdomThe waiting staff at breakfast were hovering waiting to take bowls away before we had even swallowed our last spoonful. We went to get some toast and coffee and when we got back to our table it had been cleared.
Breakfast was really good it was very well cooked and tasty. The bed was very comfortable and we had a great sleep. The grounds are lovely to sit and read a book.
Stayed in August 2025
Reviewed: August 11, 2025
Zsofia
AustriaBed and blanket were too narrow
Helpful and super nice staff! Great breakfast as well
Stayed in August 2025
Reviewed: August 9, 2025
Danielle
United KingdomLack of air conditioning but understandable as it’s such an old building
Stunning location beautiful scenery and friendly staff
Stayed in August 2025
Reviewed: August 8, 2025
Louise
United KingdomWell maintained- relaxing and comfortable public areas: most enjoying views of lovely gardens . Staff were very very welcoming.
Stayed in August 2025
Reviewed: July 23, 2025
Dexi
United KingdomA bit far from everywhere.
The room is a good size!
Stayed in June 2025
Reviewed: July 19, 2025
Andrew
United KingdomRoom was odd. Bed didn’t fit between the wall mounted reading lights so one was overhanging the bed about 12” above the mattress. Good job only one person sleeping in it. Bathroom was very dimly lit. Had to leave door open to see clearly
Staff were great .
Stayed in July 2025
Reviewed: July 14, 2025
Dana
United KingdomThe Housekeeping came into our room and did not change our sheets we didn't realize till the second night but we didn't make a fuss...And they left only 1 large towel 2 small ones ...The shower corners needed a good scrub but overall it was clean ...loved the fact the room was set over 2 floors ...with a lounge room at the top perfect place to chill ...
Great location great staff and a lovely breakfast 😋
Stayed in July 2025
Reviewed: July 14, 2025
Elizabeth
United KingdomThe waiters/waitresses in the restaurant must smile more. We appreciate their hard work. They must be more welcoming. The bath/shower needs upgrading as it is quite difficult to climb into and slippery for a shower if you are over 50s and less agile. Some decor in the bathroom to the door would look better too.
The staff were fabulous and were very helpful. The room was perfect for us.
Stayed in July 2025
Reviewed: July 13, 2025
Harrison
United Kingdom1st room extremely hot and no lift.
Staff so helpful in moving us.
Stayed in July 2025
Reviewed: July 9, 2025
Peter
United KingdomThe room was depressing, with no light and dark. I asked for a better room to no avail. Fully booked. Maybe because we had a pet dog, the room we had was allocated for that reason was not happy.
The food was very good, staff excellent ,very pet friendly .
Stayed in July 2025
Reviewed: July 6, 2025
Robert
United KingdomNothing.
The hotel was very comfortable with excellent food for both breakfast and dinner. There are large grounds to facilitate walking around.
Stayed in June 2025
Reviewed: July 5, 2025
Anna
CroatiaIt did not meet my expectations. The hotel looked significantly better in the photos than it did in real life. While the pictures suggested a well-maintained property, the reality was quite different — the facilities felt outdated, and the overall atmosphere was underwhelming. Staff were polite but the experience didn’t match the impression created online. With some upgrades and more accurate marketing, this place could offer a much better stay.
One of the highlights was the building itself – a charming property with character, set in beautiful, peaceful surroundings. The location is tranquil and scenic, offering a relaxing environment that’s perfect for a quiet getaway.
Stayed in July 2025
Reviewed: June 26, 2025
Keith
United KingdomCarrying our cases upstairs (we are in our 80's). Not finding the facility to make a cup of tea until it was too late, because the kettle etc was hidden in the wardrobe!!
Pleasant grounds with plenty of space for parking. Generally comfortable and a convenient location for meeting friends
Stayed in June 2025
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