Breakfast was not hot enough. Good location

Stayed in August 2025

The staff were amazing, especially Robert who was lovely to chat too 😁 proper hospitality.. the beds were so comfy and the room/hotel was clean. We had a fantastic time and the location was brilliant.

Stayed in August 2025

Bathroom needed update comfortable beds

Staff helpful & friendly. Excellent value for money

Stayed in August 2025

The check in lady told me breakfast was served until 1030 but they stopped at 10 so there was no food available. The chap in the restaurant didn’t want to wow me by finding us anything so that was that. The stay was pricey but I was going to Heaton Park to see Oasis so all the lodgings in Manchester were priced accordingly.

It was clean, tidy and spacious. I’d booked for a gig so didn’t spend much time in the hotel or use any of its facilities.

Stayed in July 2025

We were told room was newly renovated. I hope they didn’t pay the contractor. Window broke wallpaper hanging off etc. Asked for a quiet room all we heard all night was emergency services so not much sleep. Lady on reception not very friendly at all miserable didn’t want to be there or deal with us.

Breakfast had a good choice the staff we saw at breakfast were excellent they were very friendly and helpful.

Stayed in August 2025

No fridge in room

Location, car park good

Stayed in August 2025

Comfortable bedding.

Stayed in August 2025

Told we could check in at 14:30 (half hour early) for £10. We decided not to as it's only half an hour. Went back at 3pm to be told room not ready. Waited until 3:30 as I was watching others check in and get rooms. However I was still expected to be out by 11am next day

Central location

Stayed in August 2025

I found the bed and pillows a bit too firm for me.

Only stayed one night, the room was a good size, and clean. It had everything that you would need. The staff were very friendly. I liked how central it is to the city centre.

Stayed in August 2025

Everything was fine .

Great location , comfortable room , accommodating staff . Didn't use any facilities so can't comment .

Stayed in July 2025

Slow lift responses. Room was too warm - unable to cool. Outside noise was noticable

Gym access. 2nd floor dining

Stayed in August 2025

The wifi was terrible in the room I was in. Only worked in the bathroom, so couldn’t get some work done.

The staff were very helpful with any needs I had, and the location is the best in the city.

Stayed in August 2025

Was a bit chaotic. Our key did not work. When we got it resolved he saw that we had a twin instead of a double. Ran out of a couple of items at breakfast that were not replaced.

The location

Stayed in August 2025

The attitude of the male in reception at arrival. The lifts are a disaster waiting to happen, absolutely shocking.

Rebecca the Receptionst was amazing, very helpful and friendly sadly couldnt say that about the male on arrival.

Stayed in August 2025

False fire alarm three times

Windows were rotten and didn’t open

Stayed in August 2025

Good location and very friendly staff. The room was clean and had everything you would need for a nights stay.

Stayed in August 2025

Fire alarm at 3.in the morning .Trying to get my staff husband who is in his senior years down the outer stairs alone .It turned out to be an error but our hands and clothes were filthy from the exterior railing .

Location and staff member at the front desk .Olivia sorted out an issue for us.She was extremely helpful and came to our room to ensure all was correct .

Stayed in August 2025

Bathroom a little dated and not full size windows

Staff were attentive and friendly, few teething problems were sorted very quickly, room was clean and tidy

Stayed in August 2025

Pricy for just a room.

Location was excellent.

Stayed in June 2025

Service was really slow on arrival, took over half an hour to get to room. Also in restaurant, took 20minutes for someone to come ask for orders when we had gone up a while before. Our drink orders had been forgotten, didn't receive until after our food. I'd have understood if busy, but it was quiet only about 5 tables with people and as many staff. Also lack of Aircon in the room, either it was broken or just very poor quality as room was hot - used fan throughout stay but this didn't do much.

The breakfast was lovely plenty of options and supplied vegetarian options. Room is a good size, plenty of room and comfy beds - good TV size, tea supplies and fan. The restaurant food and cocktails were great too!

Stayed in August 2025

The cost of parking was extremely high, complicated. You paid per 24 hours, etc. We stayed there for around 29 hours, so we had to do a 24 hour, and when that ran out, we did a 10 hour. It would have been better to do by paying at the end of your stay, and it could work out the cost. I was there for an event, and it could have finished at an earlier time, so it would have been less. But £35 for the 29 hours was quite steep. The walls were quite thin, so I could hear the people next to us, talking.

The location was excellent, the rooms were clean with everything you needed.

Stayed in August 2025

Bedrooms a bit outdated, bathroom wasn’t in good condition or very clean

Staff welcoming and helpful. Lobby area well presented and plenty of facilities. Bed also very comfortable and bedroom had everything we needed

Stayed in August 2025

Banging noises all through the night kept us awake, sounded like the pipes. Unfortunately between that and an uncomfortable bed that dips in the middle we didn’t get much sleep at all. It’s an old building that hasn’t been well maintained and is in need of maintenance.

Great location in the heart of the city centre, with secure parking on-site @ £20 a day. Andrea at reception was so friendly and helpful when we checked in. We were ‘guest of the day’ and got upgraded to a suite and given complimentary breakfast! The Turing suite had two rooms and a large bathroom on top floor with great views. Breakfast was good, nice spread of options.

Stayed in August 2025

There is no bottled drinking water and no slippers provided

Location is excellent and the receptionists are very helpful and accommodating. It even has an ironing board cover which is very useful.

Stayed in August 2025