Opiniones del Mercure Manchester Piccadilly Hotel 4 estrellas

Thank you for your kind review. We’re delighted to hear you enjoyed our location and the friendliness of our staff. We will be sure to pass on your compliments to Rebecca, who will be thrilled to know her attention made your stay more special.

Thank you for your kind review. We’re delighted to hear you enjoyed our location and the friendliness of our staff. We will be sure to pass on your compliments to Rebecca, who will be thrilled to know her attention made your stay more speci… Mostrar más

Thank you for sharing your experience with us. We are glad to hear you enjoyed the breakfast, the spectacular lounge views, and appreciated our helpful staff and convenient location. However, we sincerely apologize for the issues you encountered during your stay. We regret the inconvenience caused by the mix-up with your room at check-in and the missed room upgrade included with your Booking.com Genius status. Please rest assured we take these matters seriously. We also apologize for the shortcomings you mentioned regarding the cleanliness and condition of the furnishings, as well as the housekeeping entering your room without prior notice. We will address these concerns directly with the relevant teams to ensure better service and respect for guest privacy in the future. Thank you again for your valuable feedback. We hope to have the chance to welcome you back and provide a more seamless experience.

Thank you for sharing your experience with us. We are glad to hear you enjoyed the breakfast, the spectacular lounge views, and appreciated our helpful staff and convenient location. However, we sincerely apologize for the issues you encou… Mostrar más

Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location and the size of your room. However, we’re sorry for the inconvenience caused by the elevator wait times and the issues with the bathtub and shower screen. Your comments about the room service menu are also noted. We truly value your input as it helps us improve our facilities and services. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location and the size of your room. However, we’re sorry for the inconvenience caused by the elevator wait times and the issues with the… Mostrar más

Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated our central location and found great value during your stay. We apologize for any inconvenience caused by the noise from the nearby festival and truly appreciate your understanding. Regarding the language, we appreciate your feedback and are continually working to improve our multilingual service to better assist all our guests. We look forward to welcoming you back soon.

Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated our central location and found great value during your stay. We apologize for any inconvenience caused by the noise from the nearby festi… Mostrar más

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate your honest comments regarding the condition of the hotel. While we aim to preserve the charm of our property, we understand the importance of maintaining a modern and comfortable environment, and we are actively working on improvement plans. Regarding the price, we always strive to offer good value for our location and services, but we understand your concerns and will take your comments into consideration for future pricing reviews. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate your honest comments regarding the condition of the hotel. While we aim to preserve the charm of o… Mostrar más

Thank you for taking the time to share your feedback with us. We’re pleased to hear you found the location convenient. However, we’re truly sorry to learn about the issues you encountered during your stay — particularly the lack of room servicing, towel replacement, and limited access to power outlets. This is not the level of service we strive to provide, and your experience does not reflect our usual standards. Please be assured that your comments have been shared with the housekeeping and maintenance teams so we can address these matters promptly and prevent future occurrences. We’re also reviewing room amenities to improve guest comfort. We hope to have the opportunity to welcome you back and provide you with a much improved stay.

Thank you for taking the time to share your feedback with us. We’re pleased to hear you found the location convenient. However, we’re truly sorry to learn about the issues you encountered during your stay — particularly the lack of room se… Mostrar más

Dear Beatriz, Thank you for taking the time to provide us with your feedback. While I’m pleased to hear that you appreciated our central location, I’m truly sorry to learn that your experience with our hotel’s maintenance did not meet your expectations. At Mercure Manchester Piccadilly, we are constantly working to improve our facilities, and your comments are invaluable in helping us identify areas where we can do better. I will personally ensure that your concerns regarding the upkeep are shared with the relevant teams for immediate attention. We hope to have the opportunity to welcome you back in the future and offer you a much-improved experience. Warm regards, Deep Shah Guest Relations Manager

Dear Beatriz, Thank you for taking the time to provide us with your feedback. While I’m pleased to hear that you appreciated our central location, I’m truly sorry to learn that your experience with our hotel’s maintenance did not meet your… Mostrar más