Hodnocení – Holiday Inn London Kensington High St. by IHG 4 hvězdiček

Dear jiri, Thank you for your feedback. We are pleased to know that you liked the location and enjoyed your stay with us. Thank you so much for your stay and we most look to welcome you back in the future for another exceptional stay. See you soon! Kind Regards, Vivian Guest Relations.

Dear jiri, Thank you for your feedback. We are pleased to know that you liked the location and enjoyed your stay with us. Thank you so much for your stay and we most look to welcome you back in the future for another exceptional stay. See … Zobrazit více

Dear Jiri, Thank you for sharing your feedback about your recent stay with us. We appreciate your input and are committed to providing a positive experience for all our guests. We're glad to hear that you found the location to be convenient. We understand that the breakfast may not have met your expectations, and we apologize for any disappointment. We'll review our breakfast options to ensure they meet your expectations. We apologize for the inconvenience caused by the initial room assignment. We're pleased that we were able to accommodate your request for a room with a bathtub. We're sorry to hear about the missing underwear and socks. We'll investigate this matter and take appropriate action to prevent similar incidents in the future. Thank you again for choosing us. We hope to have the opportunity to serve you again in the future, with a more comfortable and enjoyable experience. Kind Regards, Lisa C Guest Relations

Dear Jiri, Thank you for sharing your feedback about your recent stay with us. We appreciate your input and are committed to providing a positive experience for all our guests. We're glad to hear that you found the location to be con… Zobrazit více

Dear Petra, Thank you for sharing your feedback with us. We're glad to hear you enjoyed our perfect location. We apologize for the disappointing experience you had with our wellness facilities. Cleanliness is a top priority for us, and we're sorry this fell short during your visit. Rest assured, we're taking immediate steps to address this issue and ensure a higher standard of cleanliness moving forward. We appreciate your valuable feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with an enhanced experience. Kind Regards, Lisa Guest Relations

Dear Petra, Thank you for sharing your feedback with us. We're glad to hear you enjoyed our perfect location. We apologize for the disappointing experience you had with our wellness facilities. Cleanliness is a top priority for us, a… Zobrazit více

Dear Kristyna, Thank you for your recent stay with us at Holiday Inn Kensington High St and thank you for taking time to provide us with feedback about your experience while staying with us. First, we would like to apologise for the issues you faced with the room. We understand how this would have made you feel and because we value guest satisfaction and bringing an exceptional experience, we are empathetic with the experience you went through and understand why this is upsetting. We take complaints and feedback very seriously and therefore we have taken on board your review of the room. We will ensure the satisfaction of our guests' by consistently working to improve in areas that we are lacking in. We value you and hope to see you again for future stays! Kind Regards, Lisa

Dear Kristyna, Thank you for your recent stay with us at Holiday Inn Kensington High St and thank you for taking time to provide us with feedback about your experience while staying with us. First, we would like to apologise for the iss… Zobrazit více

Dear Cecilie Thank you for choosing to stay with us at Holiday inn Kensington and thank you for taking time to provide us feedback about your stay with us. We are happy to know that you had a wonderful stay with us and that you liked the location as well as the breakfast service. Reviews like these give us an opportunity to address areas of improvement and helps see what is working. Guest satisfaction is our top priority and therefore we've taken your note on board to the team about the cleanliness of the cabinets and the pool. We hope the issues you faced will not stop you staying with us in the future - we promise that your next stay with us will be more pleasant. Kind Regards Lisa Guest Services

Dear Cecilie Thank you for choosing to stay with us at Holiday inn Kensington and thank you for taking time to provide us feedback about your stay with us. We are happy to know that you had a wonderful stay with us and that you liked th… Zobrazit více

Dear Elnes. Thank you for recently staying with us and for sharing this great review! Your feedback is extremely valuable for us and we will use it to deliver a better service on the next time. We hope to see you again. Kindest regards Sara Guest Relations

Dear Elnes. Thank you for recently staying with us and for sharing this great review! Your feedback is extremely valuable for us and we will use it to deliver a better service on the next time. We hope to see you again. Kindest regards S… Zobrazit více

Dear Tomáš, Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that you enjoyed your stay with us. We cannot wait to host you again, should you wish to return. Kind regards, Sania Guest Services

Dear Tomáš, Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that you enjoyed your stay with us. We cannot wait to host you again, sho… Zobrazit více

Dear Josef, Thank you for staying at our hotel Holiday Inn London Kensington High Street and for also leaving us a review of your stay. We are happy that you loved our location, staff and facilities. We apologise that your heating did not work for 2 nights. Guest satisfaction is our top priority and we hope this does not stop you from staying with us in the future. Could you please contact the hotel directly so we can investigate this further as this is not the experience we want our guest to have. Kind regards, Sania Guest Services

Dear Josef, Thank you for staying at our hotel Holiday Inn London Kensington High Street and for also leaving us a review of your stay. We are happy that you loved our location, staff and facilities. We apologise that your heating did not… Zobrazit více

Dear Ota, Thank you for staying at our hotel and also for providing us with your feedback. We are delighted that you enjoyed the location of our hotel especially our location ; less than 100m from the subway. We can also see that you enjoyed our breakfast. We will share your feedback with our restaurant team. We will also improve in the areas mentioned in your review. We regret that you did not inform us that the portable heater provided by our reception team was not adequate enough so we could have moved you to another room ensuring your stay was much more comfortable. Should you wish to discuss your stay further please do not hesitate to contact us. We look forward to welcoming you back soon. Kind regards, Sania Guest Services

Dear Ota, Thank you for staying at our hotel and also for providing us with your feedback. We are delighted that you enjoyed the location of our hotel especially our location ; less than 100m from the subway. We can also see that you enjo… Zobrazit více

Dear Veronika, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. Please feel free to contact us if you would like to discuss this further. We hope this will not stop you staying with us in the future - we promise that your next stay with us will be more pleasant. Kind regards, Sania Guest Services

Dear Veronika, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority… Zobrazit více

Dear Pavel, Thank you for this review following your recent stay at our hotel Holiday Inn London Kensington High Street. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. We would like to apologise about the inconveniences during your stay. Should you have brought this to our attention whilst in house we would have moved your room so you could have had a more comfortable stay. We hope you will stay with us again in the future. If you would like to discuss your experience further, please do not hesitate to contact us. Best regards, Andrea Guest Relations

Dear Pavel, Thank you for this review following your recent stay at our hotel Holiday Inn London Kensington High Street. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. We would like to a… Zobrazit více