19 Boston Manor Road, Brentford, Middlesex, Brentford, TW8 8EA, United Kingdom
#4 of 21 hotels in Brentford
Guests' ChoiceBased on 502 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
9.5
Value for money
8.6
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 23, 2025
Pinkney
United KingdomMy key got a bit stuck in my door, I think a little bit of wd40 might be required but not a big deal. A couple of men woke me up talking in the next room at 3am but that was just them being inconsiderate. The bed was comfy and aside from that I slept very well.
The staff were very nice. The food was excellent. The pub is close to the train station, literally two minutes walk and only a few minutes walk into Brentford and it was clean. Suited me perfectly.
Stayed in August 2025
Reviewed: August 17, 2025
Helen
United KingdomThe staff and manager were very welcoming and helpful. The rooms are spacious and well decorated. The bathrooms were clean, the showers are spacious, and the water is a good pressure and temperature. There are tea and coffee facilities, and a hairdryer in each room. The TV had a good selection of channels. The beds are roomy and comfortable. The pub offers food - we stayed for a meal and the food was delicious with a varied menu and well priced. We were warned of the music being on until midnight, but you couldn't really hear it in our room number 4, but you could in the other room we had, number 2... it didn't affect the quality of our stay; if you want an early night and a quieter room, ask for number 4!!! There is off-road parking opposite the venue, and the train station is a minute's walk away with regular trains to London Waterloo. It is a 30-minute journey! We would recommend it and would stay there again!
Stayed in August 2025
Reviewed: August 4, 2025
Ian
United Arab EmiratesI have stayed several times. The staff are friendly and efficient. The real ale in the bar is always good, and the rooms a re clean and comfortable.
Stayed in July 2025
Reviewed: August 4, 2025
Aaron
United KingdomRoom was a bit dirty
Good location, free parking
Stayed in August 2025
Reviewed: July 21, 2025
Paul
United KingdomNo wifi connection that was working.
Close to station. Friendly staff.
Stayed in July 2025
Reviewed: July 21, 2025
Holly
United KingdomThere were no towels in the room (we requested some and it was resolved quickly). It was very hot stuffy in the room so was a struggle to sleep. There was a fan but it wasn’t very effective. The kettle didn’t work either. I think it was quite expensive considering these points.
The bed was super comfortable and the room and bathroom were very clean. The shower was lovely too. The pub itself was cute, and the staff we dealt with were lovely! Location was great as it was right next to Brentford station.
Stayed in July 2025
Reviewed: July 10, 2025
Janet
United KingdomN/A
Good price and staff friendly, food was good too!
Stayed in June 2025
Reviewed: June 30, 2025
Colleen
United KingdomFelt like the room could do with a little revamp and modernised a little.
We had a very warm welcoming on arrival, made me and my son feel right at home and very comfortable. The location is perfect, you get off the train straight into your hotel!! Lunch was absolutely delicious! All cooked very fresh and the service was fantastic! Beds were very comfortable too :)
Stayed in June 2025
Reviewed: June 23, 2025
Kirsty
United KingdomFor the price paid, would have expected breakfast, particularly as they do have a kitchen. Stains on the duvet cover and room very small and basic for what they state as ‘superior’.
Great location and bed was comfortable.
Stayed in June 2025
Reviewed: June 23, 2025
Hilary
United KingdomBed was uncomfortable and squeaky. Walls were paper thin so I could hear everything! Shower head needs cleaning or replacing as doesn’t spray properly
Location
Stayed in June 2025
Reviewed: June 18, 2025
Olaaa
United KingdomThe humidity smell in the room. Other than that everything was good.
Free parking space and that the place it is close to station. Staff were helpful and good in contact.
Stayed in June 2025
Reviewed: June 10, 2025
Lorna
New ZealandN/A
Great stay for a night or two. Staff very friendly and helpful. Room was warm and comfortable. The food available in the hotel was amazing.
Stayed in May 2025
Reviewed: June 9, 2025
Deborah
United KingdomThe bed was a mental frame bed and every time you turned over it made a noise
Parking available at no extra cost
Stayed in June 2025
Reviewed: June 7, 2025
Jack
United KingdomI had no issues
A good location close to the station and town. The room was clean and had everything required.
Stayed in April 2025
Reviewed: June 2, 2025
Simon
United KingdomIf I'm going to be trivial, the mixer tap was loose, and the toilet roll holder was too. Maybe a bath mat is needed as the floor can get slippy in the bathroom
Good location right next to the railway station. Bed was comfy
Stayed in June 2025
Reviewed: May 15, 2025
Lee
United KingdomNo hot water 1st morning, fixed for the 2nd morning. Too old for cold showers :)
Staff, exceptional. Food, pretty tasty.
Stayed in May 2025
Reviewed: May 8, 2025
Kieran
United KingdomParking is limited Pub noise can be heard & unfortunately got woken up around 5am with the glass being collected by the bin lorry
Easy to find Bed was comfy Good shower
Stayed in May 2025
Reviewed: May 5, 2025
Derek
United KingdomToilet and bathroom were in a confined space and not comfortable. No hot water in the shower?
Pleasant staff, and helpful.
Stayed in May 2025
Reviewed: April 18, 2025
Ocallaghan
United KingdomNo breakfast available across the road 2 min walk
All staff Inc manager made me very welcome. limited menu what I did chose was excellent great atmosphere in bar
Stayed in March 2025
Reviewed: April 4, 2025
David
United KingdomIt was just what we wanted
Stayed in April 2025
Reviewed: March 7, 2025
Card
United KingdomRoom was clean and tidy
Stayed in March 2025
Reviewed: February 24, 2025
Emma
United KingdomWe could smell the fried cooking in the room from the kitchen
Great location for rugby
Stayed in February 2025
Reviewed: February 24, 2025
Michael
United KingdomN/A
Great sized room and lovely welcome by the landlady who was very helpful with any queries.
Stayed in February 2025
Reviewed: February 9, 2025
Jacqueline
United KingdomPillows were very uncomfortable. Would be nice to have a hand towel
Comfortable, clean and pretty quiet
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content