Welsh Street, Chepstow, NP16 5LL, United Kingdom
#23 of 25 hotels in Chepstow
Guests' ChoiceBased on 171 hotel reviews
6.3Cleanliness
7.8
Comfort
8.0
Location
7.6
Facilities
7.0
Staff
7.3
Value for money
7.2
Free Wifi
8.8
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End of dialog contentReviewed: September 4, 2025
Stephan
United KingdomGet woke up at 2.43am by some woman looking for her husband trying a code on my door and knocking constantly
Comfortable
Stayed in August 2025
Reviewed: September 1, 2025
Hendrica
NetherlandsThe noice was even worse than I expected... Music we don't mind much but the drunk shouting in the street is a little scary. Furthermore there were no normal bedsheets/ duvet covers, but a sort of synthetic fluffy teddy sheets. Not my taste. There is a mini kitchen but no fridge unfortunately.
The beds were comfortable and the room spacious. The location in the centre is great, but the disco underneath ruins it. Everything was very clean!
Stayed in August 2025
Reviewed: August 24, 2025
Harminder
United KingdomChecking in was not fully explained. Didn't receive a message until the day after about the codes to the doors and where the rooms actually were. When we got to the pub a friend of mine was thankfully also staying in the next room and explained how it all worked. The pub is nothing to do with the bookings and the barmaid explained that everyone asks so this needs to be clearly stated. The accommodation was up two flights of stairs and the main door opens outwards not inwards. Could be hazardous in bad weather. The bathroom was lovely but due to such a big bath , no room to actually stand and dry yourself. Plus the toilet and bath were in another area through a set of doors which makes it difficult in the middle of the night. The pub below us noisy and loud. Not the landlady's fault but just so people are aware.
The place was clean, tidy and comfortable. The owner was however painting , and we got to meet her. She was helpful and polite. We were supplied with ear plugs because of the pub below.
Stayed in August 2025
Reviewed: August 21, 2025
Sami
United KingdomThere was 3 different lock codes and 3 different locks working differently. Dont leave your phone to room with lock codes, when you go to bathroom, or you are in trounle. Otherwise nice place to stay.
Location was great. Room and bathroom was renovated.
Stayed in August 2025
Reviewed: July 30, 2025
Lawrence
United KingdomVery hot
It was clean very hot couldn’t open windows, fan blowing hot air
Stayed in July 2025
Reviewed: July 13, 2025
Lee
United Kingdomshared bathroom
spotless but was a shared bathroom with the other room, nice and big rooms
Stayed in July 2025
Reviewed: June 30, 2025
Eva
United KingdomIt’s above a pub, so noisy until 3:30am – the earplugs gift on arrival were the warning. We weren’t sure if the bathroom was shared or not. It wasn’t en suite; it’s down the hall but you can lock it. To get back in without juggling a torch and code, they give you a wedge to keep the bedroom door open. The problem was, we didn’t know if other rooms were occupied – meaning while one of us was in the bathroom and the other asleep, anyone could stroll straight into our room. Plus, no code arrived by email or on the website when we got there, and we had no idea which door to try or what the code was – had to call for help. Also, there was no free WiFi available or if there was we weren't told or given a code . Constructive tips: a cheap battery-powered light above the door to see the keypad in the dark, or some hall lighting, and clear info on whether other rooms are occupied or if the bathroom is shared – so you know if it’s safe to wedge the door open. Also, the open window is stiff to close, so unless you’re with someone strong, you’ll likely have to leave it open – which just adds to the noise. And since it’s got a kitchen, a mini fridge would’ve been a nice touch. That said, the door wedge, earplugs and fan show they’re listening.
Clean place, warm shower, comfy bed, and they provided earplugs - which tells you everything you need to know about the noise levels. Above a pub, but at least they’re self-aware. Helpful owner, full marks for effort.
Stayed in June 2025
Reviewed: June 25, 2025
Rebecca
United KingdomPub downstairs played LOUD music till midnight. No way of going to sleep and when a Tuesday certainly not expected or welcome!!
It was clean, not onsite so a little disappointing
Stayed in June 2025
Reviewed: June 12, 2025
Steve
United KingdomNo curtains and the room was light by 5am
Very spacious
Stayed in June 2025
Reviewed: May 26, 2025
Mark
United KingdomTerrible smell from drains in the bathroom. Loud music until 1am
Location
Stayed in May 2025
Reviewed: April 24, 2025
Ingrid
United KingdomCold and noisy
Clean and comfortable
Stayed in April 2025
Reviewed: April 17, 2025
Lorna
United KingdomExtremely noisy, loud karaoke type music playing until at least midnight, I knew it was above a pub but wasn't expecting the volume on a week day night. There was also a door in my building leading to a room playing more loud music. Just wasn't a peaceful stay sadly.
Room was clean and tidy, didn't realise it was a communal bathroom which felt uncomfortable, location great though
Stayed in April 2025
Reviewed: October 28, 2024
Cheryl
United Kingdomthe fire alarm was going off at 10am and when we spoke to the owner, he said there was nothing he could do about it as he wasn't around, not very helpful whatsoever, spoke with someone else and they said it goes off regularly for hours at a time.....definitely no no
I booked this for my son and girlfriend for her birthday as they were having drinks with friends in bar downstairs, whilst I babysat in their house, they said was very spacious and comfortable
Stayed in October 2024
Reviewed: September 2, 2024
Pam
United KingdomA hairdryer would have been useful. Access difficult for older or less mobile people - 2 flights of external stairs. Noise from pub below (Saturday evening) went on well past 1am and clientele were noisy departing.
Large room, well maintained. Comfortable.
Stayed in September 2024
Reviewed: August 20, 2024
Andrew
United KingdomNo communication within the booking
Location
Stayed in August 2024
Reviewed: August 10, 2024
Ganglani
United KingdomThe shared bathroom cause the room next door had some loud people and when staying for work you’d ideally want less noise and also having your own bathroom so you don’t have to wait for people but for the price it was very good value definitely recommend if you are on holiday or need a place for 1/2 nights
The room or like the bed is amazing better than some 5* hotels I’ve stayed at in Hong Kong it’s also got two big beds a sink microwave and kettle
Stayed in August 2024
Reviewed: July 13, 2024
Neil
United KingdomAbove a pub so extremely noisy till early hrs. Dangerous steps to access the room (metal fire escape). Lots of codes to remember to access gate and doors.
Nice big room. Clean and comfortable
Stayed in July 2024
Reviewed: May 25, 2024
Kate
United KingdomThe shower didn't have anything to hold it up with and the temperature didn't work properly.
It was clean and comfortable.
Stayed in May 2024
Reviewed: May 5, 2024
Christine
United KingdomThe shared bathroom facilities . Tea and coffee - only 3 sachets of milk and 3 tea bags. Not enough. ** We were unable to open the windows. This was unacceptable on safety grounds. **
Large room, comfortable beds. The lady who met us on arrival was very friendly and helpful.
Stayed in May 2024
Reviewed: April 22, 2024
Ronnie
United KingdomThe bathroom and toilet was shared and there was a room next door to ours. People coming in and out at all hours, slamming doors. Noise was expected at its above a pub but these people had no consideration for others and even ended up breaking the toilet seat and shower.
It was very roomy with two double beds and it came with biscuits and tea/milk etc.
Stayed in April 2024
Reviewed: April 13, 2024
Howard
United KingdomLocation was very noisy. Wednesday night karaoke in the pub below was deafening until 23:30. Traffic noise also very loud - why do the Welsh love their horns so much?
Clean
Stayed in April 2024
Reviewed: February 19, 2024
Wellington
ZimbabweNo coffee and sugar in the room.
Room were clean and the place is very quiet
Stayed in February 2024
Reviewed: December 31, 2023
Anthony
United KingdomNo hot water
Lovely room
Stayed in December 2023
Reviewed: December 18, 2023
Steph
United KingdomMetal outdoor staircase to access room not ideal No en-suite Although ok on our one night apparently it could be noisy from the pub below at weekends
Really Lovely large comfortable room
Stayed in November 2023
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