Ladram Road, Otterton, EX9 7BX, United Kingdom
#1 of 4 hotels in Otterton
Guests' ChoiceBased on 145 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
9.2
Staff
9.2
Value for money
8.9
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End of dialog contentReviewed: September 8, 2025
Gordon
United KingdomNothing not to like, fantastic in every way.
Fantastic location ,friendly staff and easy check in, communication was great throughout, the facility's and lovely surrounding are second to none, great food and reasonably priced.
Stayed in September 2025
Reviewed: September 6, 2025
Debbie
United KingdomNo toilet but it was a last minute booking which on Booking.com said was a chalet
Stayed in an otter pod which was cosy & comfortable; it had a double bed & bunk beds, table & chairs & fridge. Plenty of sockets so you can bring slow cooker etc.
Stayed in August 2025
Reviewed: September 5, 2025
Rebecca
United KingdomNothing!! All was great!!
Our Caravan had a view of the Sea which really made the holiday for us!!
Stayed in August 2025
Reviewed: August 30, 2025
Viktoria
United KingdomCant say anything what I didnt like.
Exellent holiday place, the otter pod even had a toilet in, what was a bonus on comfort. The beach is amazing, breathtaking view. Night time entertainment is brilliant and enjoyed every night in there! We defo will be back here, loved the whole holiday park and the price was very friendly for the pod!
Stayed in August 2025
Reviewed: August 26, 2025
Mohammed
United KingdomNo WiFi password supplied on arrival or in welcome pack Pool had to be closed for cleaning Shop doesn't open very late More early food options pls, waiting until 5pm for fish and chips not cool
Accomodation was clean Polite staff Parking General safety
Stayed in August 2025
Reviewed: August 26, 2025
Gordon
United KingdomI am sure this was an oversite but no toilet roll.
Fantastic caravan, very comfortable and a lovely view, excellent entertainment and food
Stayed in August 2025
Reviewed: August 26, 2025
Rasa
United KingdomOne small suggestion would be to add a few extra hooks or hangers in the bathroom, as it would make it easier to hang towels and clothes
Location
Stayed in August 2025
Reviewed: August 22, 2025
Julie
United KingdomSecond bedroom tiny fir teenagers
Everything the view and location fir children
Stayed in August 2025
Reviewed: August 15, 2025
Sophie
United KingdomThe parking next to the pod wasn’t big enough and a struggle to park, lack of wifi signal
Lovely setting, amazing pods, comfortable beds, good showers, friendly staff
Stayed in August 2025
Reviewed: August 11, 2025
Lisa
Isle of ManLovely modern and clean
Stayed in August 2025
Reviewed: August 2, 2025
Jenny
IndiaLoved everything
Everything was fantastic for family trip
Stayed in August 2025
Reviewed: August 2, 2025
Laura
United KingdomWi-Fi wasn’t available no phone reception in the caravan , but the caravan was very clean but very dated/basic but served a purpose it was good.
Clean, veranda , view, the bay
Stayed in August 2025
Reviewed: July 17, 2025
Linda
AustraliaRoadworks detour unacceptable for newcomers. It took 1.5 hours to find the place. Sat Nav took us to the footpath along the cliff face.
Beautiful part of the Jurassic coast.
Stayed in July 2025
Reviewed: July 3, 2025
Karen
United Kingdom? n/k /
Very much enjoyed a late afternoon drink the cliff bar & look out to sea & enjoy the fabulous views .. Comfortable outdoor seating too. The weather was warm & sunny
Stayed in July 2025
Reviewed: June 15, 2025
Vanessa
United KingdomNo towels or tea towels
Delightful sea view
Stayed in June 2025
Reviewed: June 12, 2025
Richard
United KingdomLovely setting and very clean accommodation and facilities
Stayed in June 2025
Reviewed: June 9, 2025
Heidi
United KingdomThe cafe is closed until lunchtime. If breakfast was served, I believe they would make a fortune, and it would have really made our stay that much more enjoyable. As a luxury caravan park, the touch of luxury was missing from the mornings. Just baps with bacon, eggs, or sausages and maybe pancakes with fruit and yogurt would have made our experience better. Also, I am sure I'm not alone in wanting fresh, barista made coffee in the morning, and just dont like buying coffee from a machine. I would have enjoyed more slots to the gym, as well as block out blinds in the caravan to ensure better sleep. The mattress in the double lessons bed was awful, I kept waking up whenever my husband moved.
Clean spaces, and everything was in a good state of repair. We hadn't been given enough bedding, but this was rectified quickly and efficiently. The app and emails before staying give an impression of a very well managed resort that has great services and facilities.The arcade, pool, and playground for kids we're great and seemed very safe. The surroundings areas and the beach are breathtakingly beautiful.
Stayed in June 2025
Reviewed: June 1, 2025
Tierna
United KingdomThere is no Internet in the holiday homes which was not clear at the time of booking, it actually stated you could pay for Internet per day but this was not true. Wifi was available in restaurant and waves bar. However, when a lot of people were there, then this also failed to connect.
The location and staff are wonderful. Great choice of activities for everyone. Food is also very good! Water activities very reasonably priced.
Stayed in May 2025
Reviewed: May 30, 2025
Linda
United KingdomNothingv
The food and service in the restaurant was excellent
Stayed in May 2025
Reviewed: May 29, 2025
Richard
United KingdomOnly one toilet.
Clean and convenient
Stayed in May 2025
Reviewed: May 19, 2025
Karen
United KingdomCaravan was in a great location near to all amenities
Stayed in May 2025
Reviewed: April 26, 2025
Piotr
United KingdomI liked everything.
I had some bad experiences with other holiday parks years ago and thought that holiday parks in UK separate this nation from God more than breaking away from Vatican under Henry the 8th but this place was great.Will definitely use it again if God allows
Stayed in April 2025
Reviewed: April 3, 2025
Chris
United KingdomAnother great stay.
Stayed in April 2025
Reviewed: October 14, 2024
Maria
United KingdomI was a bit near the entertainment area so on Friday night I could hear the thud of music which kept me awake. Would try to book a caravan further away for future visits
Excellent spacious caravan. It looked brand new and very clean. Gorgeous walking and running territory. Had Sunday lunch at the restaurant. Good vegan options
Stayed in October 2024
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