Nothing

The hotel has extensive grounds together with many public footpaths which was ideal for walking our dog. Very attentive staff with good food being served. You can even take your well behaved dog into the restaurant.

Stayed in August 2025

The single bed was quite rickety and only suitable a child. The spa was long term out of action and really should be removed from ad.

Very helpful, friendly staff, quiet location, clean property, excellent breakfast, no hot water in the bathroom so we were given money off the dinner.

Stayed in July 2025

The spa facilities are closed. I knew this ahead of time, but my partner was joining me for the trip, but when I said the spa was closed, they decided to give it a miss.

Room and Breakfast. The staff were excellent. Location and setting is lovely. Plenty of space to go and relax and get on with some work.

Stayed in June 2025

The gardens were extrwmely beautiful

Stayed in October 2024

Nothing

Really night hotel with very friendly staff. Lovely bar. Grest restaurant and fantastic breakfast. We will be back with our car group.

Stayed in August 2024

The staff were so friendly, nothing was too much bother! The rooms were nice with a modern bathroom. And the breakfast was lovely.

Stayed in August 2024

The bed was a little small, standard double but the room could have easily taken a king sized bed.

Breakfast was excellent Room was very nice Gardens were beautiful

Stayed in August 2024

The hotel was spotless. The staff very friendly and very professional. Really enjoyed our stay

Stayed in August 2024

No air con on what was a very hot evening!

Good location for a wedding we were attending

Stayed in July 2024

The mattress on one of the pull out beds was well used which wasn't so comfortable for my younger son. I think it was the extractor fan we heard come on at around 7 which woke everyone up but it probably can't be helped as I think we were probably in the room above the kitchen. Apart from that it was a lovely stay, thank you.

The grounds were beautiful and the room was very spacious and clean.

Stayed in July 2024

It’s a little pricey!

Hotel is lovely, staff are great, food was fantastic and the bar prices aren’t over the top.

Stayed in July 2024

clean , friendly good food and service

Stayed in June 2024

Friendly staff, beautiful facilities , the apartment was beautiful.

Stayed in June 2024

The gas cylinders were very noisy outside the bedroom.

Room was very spacious and clean

Stayed in May 2024

Didn’t expect there are no tooth brushes provided, neither a hairdryer. Rest of the facilities are great!

Breakfast is amazing. Room is quiet and the blinds did a good job blocking lights, I had a good lie in which I intended to.

Stayed in May 2024

Extreeemely well organised. Food excellent.

Stayed in April 2024

Bookings.com needs to make things clear at the time of booking that key services are not available. And also be good not to misplace the payment for the staff and guests to sort out.

The hotel was beautiful. However at the time of the booking it was not mentioned or mentioned clearly enough that the spa was shut. When I mentioned this to Joshua at check in, he was more than happy to arrange something which compensated this. In addition bookings.com misplaced my payment, but once again Joshua sorted this out with ease. My family were able to relax here and it is a wonderful place.

Stayed in January 2024

Had a slight problem the resolution was swift and generous

Lovely place very comfortable

Stayed in December 2023

As I have said, I am happy with pretty much everything. All I would like to see changed/upgraded is the tech in the rooms. I had Room 1 this time (Penthouse), a lovely room. However, the TV was very dated, small, and only viewable from the Sofa. As such, for ease, I used my iPad. To be fair, this is the new norm nowadays. Although I like to connect my phone or iPad to the TV or speaker to play music, This is becoming more and more common in hotel rooms.

I have stayed at Lanes a few times. Different Rooms each time and happy each time. For Hotels around the Yeovil Area Lanes is the best for sure. I would and do recommend it. The staff are fantastic, very friendly and chatty.

Stayed in December 2023

It was really noisy on arrival as a Christmas party was taking place - it was a bit of a shock!

Breakfast was excellent and staff were very friendly.

Stayed in December 2023

The shower big let down

Good breakfast location was spot on the room was spotless very clean y the only thing that let it down was the shower really hard to get in and out and couldn’t move the shower head which meant the bathroom floor would get soaked enough if you put the shower mat down

Stayed in November 2023

Poor internet connection

Staff, breakfast, room size

Stayed in November 2023

There is nothing to dislike. Everything was great. If i had to find fault, it would be that there should be a warning on the hot water taps as the water was extremely hot. (But that would just be me nitpicking)

Everything. Very impressed. Every member of staff was polite, very helpful, and couldn't do enough to please. The hotel was very clean. The rooms were large and comfortable and very warm, didn't need to turn on the heating, and had windows open throughout the night (in November!). Food was gorgeous and well presented, and I can't fault anything or anyone. Will certainly visit again.

Stayed in November 2023

Nothing to dislike

A blend of old and new done extremely well. Warm throughout the hotel and exceptionally clean and up to date decor. Plenty of little extras that give an excellent atmosphere.

Stayed in October 2023