Reviews of Wild Pheasant Hotel & Spa 4 stars
Berwyn Road, Llangollen, LL20 8AD, United Kingdom
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location was great.
The reception staff on check-in wouldn't allow check-in before treatment in spa. The spa was good.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location and staff superb
Nothing - as everything was great!
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff....room size very good ...very clean and well stocked ... welcome card for our Anniversary...nice touch
Nothing we didn't like really ...!!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe room was comfy and had everything in it required
The bed would have been better bigger
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBeautiful surroundings and great spa
Nothing really, it was lovely
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe area
Mattress was terrible, bad sleep
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRoom was comfortable and quiet . Puzzled by tape left at bottom of cupboard under the hand basin and bottom of shower. Kettle too big to fill under the tap Curtains different lengths- guess their partners are in another room
Kettle smaller to fill more easily
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNice room with patio, comfy bed and pillows. Good size bathroom.
Noisy angry Welshman threatening to punch his wife’s head in , screaming and kicking doors in at 11 PM , it took hotel staff/reception a very long time to intervene. There was no coomunication facilities available in the room to notify reception of the said incident sooner.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
No mention of the extra charge for the towel when booking
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location close to town. Nice looking hotel.
Room a little shabby, paint chipped, curtain pole not secure. Shower tray and sink a little grubby looking.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIts location
The spa facilities
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewSetting, good location, the grounds
The bathroom needed upgrading. Some meals there were too few staff in duty.
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat place to visit
Despite booking a double, they blamed Booking.com for getting the room wrong and didn't seem too bothered about changing it....
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation and grounds are excellent
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLoved the spa and also how close to the town we were.
The toilet roll was extra cheap v bad , I'm a budget buyer but that was bad considering the price The main light in ours didn't work from switch room 305 and the hallway light didn't turn off off until we took the card out which I would of been grateful to be told cos lost a half nite sleep from it
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewComfort of the hotel and friendliness of staff
Staff on the bar didn’t appear to know what they were doing resulting in delays getting drinks and paying
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything. A lovely peaceful & clean hotel.
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood location, enough space in the room. My partner left his wallet in the room, a few hours later we had a call that house keeper found it, that was positive thing
We requested a baby cot in one of our rooms, when we arrived we had to ask about the cot again. Cups were dirty, we had hair in our bath. When we mentioned this at the reception, it seemed like they didn’t care about it. Unfortunately pillows were not very comfortable, so didn’t have very good sleep
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted to have welcomed you to the hotel. We hope to see you again soon.