Hodnocení – Holiday Inn London Camden Lock by IHG 4 hvězdiček

Dear Petr, Thank you for your thoughtful feedback. We are glad to hear you appreciated our convenient location and the modern furnishings in the room. It is also great to know the bed comfort met your expectations — we understand how important a good night’s sleep is. We do, however, regret that certain amenities were missing from your room. Your comments regarding the minibar, towel racks, toilet brush, and other items have been noted and will be shared with our management team for review. Feedback like yours is invaluable in helping us improve the guest experience. We hope to welcome you back again in the future and provide an even more comfortable and complete stay. Kind Regards, Vignesh Logaraj Front Office Manager

Dear Petr, Thank you for your thoughtful feedback. We are glad to hear you appreciated our convenient location and the modern furnishings in the room. It is also great to know the bed comfort met your expectations — we understand how import… Zobrazit více

Dear Lucie, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value the opinions of our guests, as they help us improve our services and ensure a better experience for everyone. I am pleased to hear that you found our location convenient. However, I sincerely apologize for the issues you encountered during your stay. It is disappointing to learn that our breakfast offerings did not meet your expectations. We are currently reviewing our menu options to enhance the quality and variety we provide. Additionally, I want to address your concerns regarding cleanliness. Please know that we take these matters very seriously, and I will be discussing your comments about the carpets and corridor smell with our housekeeping team immediately. Maintaining a high standard of cleanliness is a top priority for us, and we will work diligently to rectify these issues. Your feedback is invaluable in helping us improve our services, and I hope you will consider giving us another chance in the future. Should you decide to return, please feel free to reach out directly so that we can ensure a more pleasant experience. Thank you once again for your input. Warm Regards, Nikky Guest Relations Manager

Dear Lucie, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value the opinions of our guests, as they help us improve our services and ensure a better experience for everyone. I am pleased… Zobrazit více

Dear Blanka, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Vignesh Logaraj Guest Relations Manager

Dear Blanka, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our st… Zobrazit více

Dear Guest, Thank you for choosing to stay with us and giving us an opportunity to serve you. The points you have highlighted in your feedback will be shared with the concerned department. We look forward to welcoming you back soon! Kind regards, Vignesh Logaraj Guest Relations Manager

Dear Guest, Thank you for choosing to stay with us and giving us an opportunity to serve you. The points you have highlighted in your feedback will be shared with the concerned department. We look forward to welcoming you back soon! Kind… Zobrazit více

Dear Lucie, Holiday Inn LONDON - CAMDEN LOCK appreciates you taking the time to provide feedback on your recent stay. Your opinion is crucial in shaping how we evolve as a company and how we serve our customers. We're glad you enjoyed the bed and breakfast. We apologise regarding the noise from the AC. We hope to have you back again in the near future. Thank you again for choosing Holiday Inn. Sincerely, Ruben Pinto

Dear Lucie, Holiday Inn LONDON - CAMDEN LOCK appreciates you taking the time to provide feedback on your recent stay. Your opinion is crucial in shaping how we evolve as a company and how we serve our customers. We're glad you enjoyed t… Zobrazit více

Dear Alice, Thank you for choosing Holiday Inn and taking the time to share your thoughts on your stay at Holiday Inn LONDON - CAMDEN LOCK. I'd want to begin by apologising for not living up to your expectations. We endeavour to make each stay as enjoyable and comfortable as possible, and we will utilise your feedback to coach our crew in the future in order to deliver a better experience. I hope you will give us another try by staying with us again so that we may prove that your disappointing experience was an outlier. Thank you for sharing your thoughts, Kind regards, Ruben Pinto

Dear Alice, Thank you for choosing Holiday Inn and taking the time to share your thoughts on your stay at Holiday Inn LONDON - CAMDEN LOCK. I'd want to begin by apologising for not living up to your expectations. We endeavour to mak… Zobrazit více