Nothing.

Room clean and comfortable bed, the library bar was quiet and comfortable, as a female solo traveller I felt very relaxed in the bar, the cocktails were excellent and staff very friendly and could not do enough to make you feel welcome and comfortable.

Stayed in September 2025

Nothing

Fantastic! Did not expect such luxury.

Stayed in August 2025

Every corner of the castle is absolutely magnificent. Take your time to explore the castle and the grounds. Restaurant serves good quality food, although on a more expensive side, but that's what you get at a 4 star establishment.

Stayed in August 2025

Nothing

We attended the mystery dinner, witch we all thought was fun. The breakfast was good.

Stayed in July 2025

The fan didn’t work in the bathroom The cold water tap didn’t work in the bath , had to fill it with the shower .

Stunning setting , beautiful place near to Beamish

Stayed in August 2025

Evening meal did not live up to expectations - not great value for money. More focus on the history of the castle

Unique experience

Stayed in August 2025

Bit of mould in bathroom which could be removed uding bleach. Some skirting boards could benefit from being painted.

Excellent friendly attentive and most efficient staff who used initiative!

Stayed in August 2025

There was only two small annoyances, no communal coffee making facilities. In the restaurant there is a member of the team that really needs to pick her feet up when she walks or get footwear that fits, was ok at first but did get pretty annoying.

Amazing place with character in a lovely location. Friendly staff always keen to ensure you have what you need. Top marks to the restaurant team and chefs the food was exceptional 👌

Stayed in August 2025

Navigating the complex route to the room

Great history

Stayed in August 2025

Nothing

No complaints again! Our second stay and it was as fantastic as first time. Facilities,staff and our room great

Stayed in August 2025

There was literally nothing not to like,no faults what so ever !!

I cannot rate this hotel and the attentive staff highly enough, literally everything about our stay was 100% perfection.we were the guests of the day so had a room upgrade and boy did it deliver..I felt like royalty in the most comfiest of four poster beds.The evening meal and breakfast were 1st class and the team were so attentive, always on the go and were extremely accommodating..such a well presented Castle..Any hotel we stay in from now on will be measured on what Lumley Castle provided and I honestly don't know how it can be beaten!! Bonus of seeing a lovely pussycat having the roam of the Castle too !! 🏰

Stayed in August 2025

Nothing was all good.

Bed comfortable very clean

Stayed in August 2025

We would have liked more choice on the dinner menu.

Lovely grounds , very quiet location. Staff are friendly.

Stayed in August 2025

The courtyard classic room are tired and basic, but the only option for a dog friendly stay.

It’s unique with loads of character. It was perfect and good value for a dog friendly stay

Stayed in August 2025

There was absolutely nothing I didnt like

Absolutely beautiful castle

Stayed in July 2025

Nothing

Great rooms, location was ideal for our trip. Staff were very friendly and attentive

Stayed in August 2025

Nothing

Excellent place to stay. staff are excellent and the food is great

Stayed in August 2025

It is very nice place. Beautiful green scenery,big space to get a walk. The room was charming and very clean. Breakfast was very tasty. Staff friendly and helpful.

Stayed in August 2025

Everything excellent

Stayed in July 2025

NA

The castle is absolutely stunning with fantastic gardens. The food in the restaurant was gorgeous. The room was good value and very comfy. We did the tour which was £5 each and you got a drink and sweet at the end which was such good value for money. Phil tue tour guide had lots of interesting knowledge. Brian is the only gardener for the castle which is incredible as they are stunning 10/10

Stayed in August 2025

The staff were exceptionally helpful and friendly

Stayed in August 2025

We were surprised that we had to book a precise time for breakfast and were offered 6:45, 7:15 or 10:00 - none of which were what we would have preferred. The restaurant didn't seem particularly busy and there was no sense of the kitchen being overwhelmed, so rather a mystery!

Pleasantly surprised to be upgraded to a room in the Castle, instead of being in the Courtyard... a four poster bed, no less!

Stayed in July 2025

The service could have been better in the Barons' Hall, where we attended a private function. The staff seemed to be under pressure, and attracting their attention was a challenge. We waited a long time before someone produced the wine list, which finally appeared during our first course. To be fair, there was a wedding celebration on the same day, which would have put extra pressure on the staff.

Excellent breakfast menu with plenty of choices We ate dinner in the dining room twice and both times the food was superb, also has an extensive wine list The Library Bar is a comfortable area in which to relax and enjoy a coffee or pre-dinner drink The staff in all areas were friendly, professional and very helpful.

Stayed in August 2025

We ate in the Knights restaurant one evening, food and service both excellent. The choice of cooked items and the buffet at breakfast are also very good.

Stayed in August 2025