Reviews of Luna And Simone Hotel 3 stars

Welcoming. Lovely breakfast. My daughter rang to arrange a bottle of bubbly, and I since found out that the hotel didn't charge!

N/a

Hotel was nice and treated verywell. Room was very nice. However, a little on the small side but still nice.

Great location; really friendly staff, who let us check in early and held our bags the next day; simple speedy cooked breakfast in the morning was spot on. Clean bathroom and decent shower.

This is a no frills, old school London hotel, which we knew, so that isn’t a dislike but good to be aware. Single beds in our twin were very narrow, not very comfortable, but was only for one night.

Great location, friendly, knowledgeable, and helpful staff. The perfect place to stay for a first visit to London.

There was nothing that I disliked!

Friendly service.

Rooms were on the smaller side with no elevator to get bags to 4th floor.

Modern, showers were fabulous and breakfast was amazing

That I couldn’t stay longer

Not far from Victoria station, super friendly staff and the bonus of a cooked breakfast included in the price.

Felt check out time of 10 was a little early. Some people may find all the stairs a problem but. Fine for me.

The staff are all so welcoming and friendly - nothing is too much trouble. Breakfast service is so efficient and friendly - they were very generous with offering is plenty of food! Location top notch with the bus outside.

We were 3rd floor, no lift so was quite a walk (although we were told this before arriving). The ceiling fan was totally silent (so didn't disturb at night time) but was very needed as the room was very warm / hot (but again, we were told this before arriving) The street below is quite noisy, so bring ear plugs!

The staff are exceptional. Mark, Tony, Bernard, and the front desk lady (sorry I didn't catch her name) were so incredibly helpful with anything we needed. When we needed directions, we were given a map, directions on how and where to catch the bus, how the subway and bus systems worked, and best options. We got a whole list of local restaurants that were recommended. My suitcase had broken, and I asked about a store that might have small screws to fix it, and they let me borrow a screwdriver and gave me a whole set of small parts to choose from, so I could fix my luggage! Breakfast was amazing- good coffee, full breakfast options each day, with great service from the above. They are a full service family company! We were lucky to have a basement room, which was wonderful, because it was a heat wave when we were there, and there is no AC, but our room was cooler, and had a fan to blow on us all the time.

AC would be the only improvement- and they said they are hoping to have that upgrade soon.

Spotlessly clean and comfortable room. All the essentials were there. The staff were so friendly, and the breakfast, while basic, was superb and filling. The location is fantastic, less than 10 minute walk from Victoria & Pimlico stations. Honestly, couldn't fault it for the price!

We were warned of both these things in advance so it doesn't detract from the overall rating - but be aware there is no lift and some of the rooms are up several flights of stairs. This was fine for us, but may be tricky for anyone with mobility issues. Also, no air conditioning. There were fans in the room that helped a lot, but the room was quite warm. This was fine for us, as the weather was 23/24 degrees while we stayed there, so we managed with the fans. However, I imagine if it was any hotter it wouldn't be pleasant.

The hotel staff are so organised and so very friendly . Our weekend in the city was just brilliant

Location Staff carried our bags to 3 rd floor Good breakfast

Size of room

Very nice small hotel with a perfect location to explore London. The rooms are a bit small, but very clean and equipped with everything you might need. The staff is very friendly and always ready to help.

Friendly staff, location, breakfast. Excellent information available in Reception area ... brilliant.

Good fan in room 18 but very hot.. Chose top room as thought there might be view but hadn't realised was in attic, so small window ... our mistake.

The hotel was in a fantastic location and a lovely breakfast in the morning, staff really nice