31 Church Road, Royal Tunbridge Wells, TN1 1JT, United Kingdom
#12 of 48 hotels in Royal Tunbridge Wells
Guests' ChoiceBased on 85 apartment reviews
9.2Cleanliness
9.4
Comfort
9.6
Location
9.2
Facilities
9.5
Staff
9.2
Value for money
9.4
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 27, 2025
Morris
AustraliaThe road outside was a bit noisy at night.
Easy parking on London Road. Comfortable beds and lovely bathroom.
Stayed in August 2025
Reviewed: August 11, 2025
Tim
United KingdomThere was nothing we didn't like
The location and the decor were the best parts. We particularly loved the statue and coffee table. But it was also a very comfortable apartment with all the facilities you need for a short break.
Stayed in August 2025
Reviewed: August 9, 2025
Rory
United KingdomTraffic noise and parking
Everything
Stayed in August 2025
Reviewed: August 4, 2025
Jo
United KingdomThe only minus is that it doesn’t have parking, you if you travel light it’s great
Spotless, lots of attention to detail, with croissants, pods for the coffee machine etc Modern appliances everything in tip top condition
Stayed in August 2025
Reviewed: July 14, 2025
Man
Hong KongThere is no place to put the clean clothes in bathroom; the noise from the street is quite annoying.
The kitchen is fully equipped and clean.
Stayed in July 2025
Reviewed: June 9, 2025
Lisa
United KingdomA little noisy due to the busy road
Decor, comfort, cleanliness and incredibly well equipped! Thank you!
Stayed in June 2025
Reviewed: June 7, 2025
Ge
United KingdomReally enjoyed our stay. Right next to Trinity theatre so the kids even got to watch a show with just 1min of walk!
Stayed in June 2025
Reviewed: May 27, 2025
Maryja
United KingdomOnly minor, but the sound on TV, wasn't great for watching movies.
Stunning Apartment, perfect for our family of 3. The cleainess, the decor, and the space was expectional.
Stayed in May 2025
Reviewed: March 31, 2025
Fliss
United KingdomThe only potential issue was that there was no parking on site but with two car parks very close to the property this was not a problem
Very nicely furnished and very comfortable with a good range of entertainment options. Lovely space for chilling out in the evenings after a day out
Stayed in March 2025
Reviewed: March 23, 2025
Darren
United KingdomOnly complaint was that I couldn't find any cutlery then my work mate said it's in the top draw as a hidden draw. So well hidden I couldn't see it 1st thing in the morning.
I am fussy when it comes to beds and took a gamble as to them being good. I'm glad it paid off The bed was great it had memory foam topping.
Stayed in March 2025
Reviewed: March 17, 2025
Alexandra
United KingdomIt’s on quite a busy road but other than that it’s lovely
The size of the property was perfect for us as a couple. We used it as a base to explore the town but actually spent quite a bit of time in the flat due to how nice it was. The shower was amazing The amenities were like home from home, breakfast pack was nice
Stayed in March 2025
Reviewed: March 13, 2025
James
United KingdomAll Excellent
An absolutely outstanding Property. Very clean and a beautiful apartment. Kitchen amenities were great with a selection of Tea, Coffee and Breakfast snacks. Washing Machine with dryer very handy. An absolute outstanding Shower, one the best in an Airbnb I’ve had. Beautiful Decor and comfortable.
Stayed in March 2025
Reviewed: March 5, 2025
Joanna
United Kingdombeds are a bit small but so are we, and its a tad noisy in the living room from occasional street noise but lovely and quiet in the bedrooms.
This was an amazing stay, such a beautiful apartment and building, lovely location. very modern but with a homley feel and fun and creative decor. The hosts were very helpful and the attention to detail was very thoughtful and exceeded our expetations, 100% stay here again!!!
Stayed in March 2025
Reviewed: March 2, 2025
Pepper
United KingdomLittle bit of traffic noise being on a fairly busy road. Not something I’m used to, which is why I noticed it. My friend didn’t really mind.. she lives in a city.
Spotless and a wonderful location. Well equipped too. Helpful and friendly hosts.
Stayed in March 2025
Reviewed: December 17, 2024
Joseph
United KingdomVery clean and very funky and fun decor. The hosts were excellent and really helpful.
Stayed in December 2024
Reviewed: November 18, 2024
Godden
United KingdomThe decor was lovely, everything was so clean it looked brand new. It was easy to find and easy to access. It was very comfortable.
Stayed in November 2024
Reviewed: November 11, 2024
Melanie
United KingdomThe only small thing was I’d asked for the sofa bed to be made up which isn’t a sofa bed but a zed bed. The bedding was in the cupboard so not too much of an issue
Great location. Beautiful apartment
Stayed in November 2024
Reviewed: October 29, 2024
Sarah
FranceWe weren’t used to the carpet everywhere by the entrance so it was complicated to take off all of our shoes (we are a family with kids) in the narrow entrance hallways.
Everything. The apartment was very well equipped with breakfast supplies, tea, coffee, bathroom soap, extra towels, sheets, cleaning supplies, trash bags. Everything we needed for our stay was already supplied.
Stayed in October 2024
Reviewed: October 27, 2024
Sally
AustraliaWiFi wasn’t working for us. Couldn’t get Netflix to work or even allow us to sign in to our own account. No carpark was a hassle as carpark was a fair walk with lots of luggage was difficult.
Very clean and well equipped. Great communication
Stayed in October 2024
Reviewed: September 23, 2024
Julia
SpainFANTASTIC
Stayed in September 2024
Reviewed: August 29, 2024
Magalinimous
United KingdomNothing!
Everything is thoughtfully useful and beautiful. Check in is easy, location is very practical, you can park close by if you don't intend to leave your car all day. The flat in itself is immaculate, though close to the road, at night it's super peaceful! Water in the fridge, a great breakfast tray, toiletries.... To be able to stay at the Regal is a special treat!
Stayed in August 2024
Reviewed: July 11, 2024
Karin
NetherlandsParking in the area was quite difficult.
The apartment was easy to find; we received very good instructions. It was nice to have some snacks for breakfast waiting for us in the kitchen.
Stayed in July 2024
Reviewed: July 1, 2024
Jonathan
AustraliaIts just about of a noisy road. Otherwise ideal.
Stayed in July 2024
Reviewed: May 6, 2024
Fiona
AustraliaNothing to find any fault on with this delightful, boutique apartment.
It is exactly as you see online and is just gorgeous. Lovely big bathroom with bathtub. The kitchen is beautiful and such a wonderful breakfast bar set up. Communication with the owners is clear and frequent as is their instructions on how to enter the very secure property. Also in a great and central location. Really enjoyed my stay here and I would highly recommended!
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content