36 Collier Row Lane, Havering, RM5 3BH, United Kingdom
#5 of 7 hotels in Havering
Guests' ChoiceBased on 49 apartment reviews
7.0Cleanliness
7.2
Comfort
7.1
Location
7.9
Facilities
7.3
Staff
7.6
Value for money
7.6
Free Wifi
6.2
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Showing 1 - 25
Reviewed: January 26, 2025
Rasheed
United KingdomShower nob was faulty and kept coming off while trying to have a bath.
Stayed in January 2025
Reviewed: January 24, 2025
Jenefer
United KingdomClean apartment, comfortable bed, responsive host, good location and well equipped. I will surely recommended it.
Stayed in January 2025
Reviewed: August 19, 2024
Alexandra
United KingdomComfortable and clean bed, clean facilities, fan provided, off road parking, good communication with the host, working appliances.
Stayed in August 2024
Reviewed: June 27, 2024
Anntice
United KingdomEasy location everything we needed was close by
Stayed in June 2024
Reviewed: May 8, 2024
Nicos
CyprusIn desperate need of proper curtains. The blinds do not cut out the light at all and you can be seen from the road.One roller blind was broken. The bed sheets were like oil stained although i was told that its from the washing powder used.The bed was not properly done.The dirty linen were kept under the sink and not removed prior to the rental.One electrical socket was completely loose(although high up on the wall above the kitchen cabinets). No mirror in the bathroom.The corridors and stairs were not well kept and were dirty throughout.The room was superficially cleaned.The house was on a busy road,hence noisy .
If you are using a car then the location for Romford is ideal. Efficient room heater. Good kitchen facilities
Stayed in May 2024
Reviewed: April 22, 2024
Sandipan
United Kingdom1) Bed springs are in very poor condition and was bad for the back 2) Bathroom shower door does not work properly and temperature control inaccurate so had to shower in scalding hot water 3) One large towel provided was musty and no smaller ones
Location was quite convenient and had free designated parking. Decent space in the flat. It was warm enough with the electric heater provided. Enough wardrobe space.
Stayed in April 2024
Reviewed: December 28, 2023
Emmanuel
United KingdomA bed head/head board will make the place next to perfect.
Property was easy to locate and clean environment, wash room and heating worked perfectly and the neighborhood was quiet. Complimentary items were more than enough and basic necessities were all present. The host was quick in replying all messages sent.
Stayed in December 2023
Reviewed: August 8, 2025
Rayhan
United KingdomFirst thing we smelled as soon as we came into the property was the stench of weed. The flat absolutely reeked of the stuff, making my wife nauseous, and there was a bin bag covering the fire alarm clearly indicating the last guest was smoking it in the room. Of course, this is beyond the control of the host but why the room wasn't fully aired out and the smell taken out is within the control of the host and why the bin bag was still kept over the fire alarm is beyond me - massive safety risk. I called the host immediately and told him we can't stay here because the smell was making my wife sick and he admitted over the phone the cleaner reported the same thing and even mentioned the bag covering the fire alarm and said he would refund at least one night back to us then during the same call he started making excuses saying it was probably a neighbour the smell got through the windows but we walked through the rest of the building just fine without any offending smells. We had to leave the property within 10 mins of arriving and find somewhere else to stay. An hour later I called him back up to confirm we'd get a refund and he said we would then 2 days later when I texted him, he suddenly went back on his word and said he wouldn't be refunding me and claimed he went to the property after my call to check and he found nothing wrong which is a lie. I wish I had taken heed of previous reviews as another guest reported the same smell of cannabis. This host is untrustworthy and delivers terrible service. The bed was also super uncomfortable when we checked it, I don't know how it's even fit for use with the springs sticking out at the ends. The host will most likely reply to my review with a pack of lies but anyone considering booking this property, please please do NOT do so - I have a text conversation proving everything.
Stayed in August 2025
Reviewed: July 28, 2025
Callum
United KingdomI arrived on the day and I was horrified. The place was in terrible state with very dirty and unhygienic accommodation. The fridge had rotting food sludge in the bottom of it which was clear hadn’t been cleaned in a long time. The entrance hall had discarded letters left on the stairs which caused a massive trip hazard. The shower had excess hair laying around with second hand toiletries and empty packaging from previous people. There was a dirty duvet underneath the mattress which was evidently there due to the fact the mattress was falling apart. To top everything off there was an horrific smell of cannabis coming from the property. I contracted the owner and explained my concerns and complaints. The owner was extremely dismissive and was clear that I was being extreme and that there’s not an issue with cleanliness. The accommodation was unliveable and myself and my partner was not happy in staying there in these conditions. Due to this we left the accommodation and contacted the owner for a refund. The owner was clear that he wasn’t giving a refund even though we sent pictures of the condition of the property. If you value your money I would strongly suggest avoiding this place all together. This place is only fit for squatters and I’ve attached some pictures for your information. Very dissatisfied!!
Nothing
Stayed in July 2025
Reviewed: July 23, 2025
Josiah
United KingdomThe property wasn’t in good nick. I don’t think apart from the bed, it was cleaned. There was hair in the shower, there was dirt on the mirrors, the floor was dirty and even the hallway leading to the room. The bed was broken, and wasn’t comfortable. It wasn’t a great stay, unfortunately wouldn’t return back and wouldn’t recommend which is a shame.
Thankful that we had somewhere to stay and the host was very quick with response which was very helpful.
Stayed in July 2025
Reviewed: July 19, 2025
Nicole
United KingdomRoom smelled strongly of weed. Pretty sure downstairs were growing it.
Stayed in July 2025
Reviewed: May 14, 2025
Osei
United Kingdomexceptional !! perfect studio flat with all amenities , very modern and clean, host was brilliant,check in instructions was so clear, will definitely stay there again , loved it !!!
Stayed in May 2025
Reviewed: May 5, 2025
Ahmed
United KingdomThe apartment was so unkept. The following issues 1. The the apartment was so dusty like it hadn’t been cleaned for weeks 2. The bedsheets was black😡 like who uses a black 3. Could only sleep in the apartment for 1 night out 11 days. 4. And the property owner only refunded 200£ out of 840£ paid 5. There was leftover food item in apartment from previous guest I believe.
Getting the key was easy.
Stayed in May 2025
Reviewed: March 27, 2025
Deborah
United KingdomIt was unpleasant as a solo female traveller. See photos. It was grubby. The windows didn’t shut. There was only a small plug in heater. I had to ask for Wi-Fi access (which was provided).
The host did respond when I advised there was no heating or Wi-Fi
Stayed in March 2025
Reviewed: October 6, 2024
Catherine
United KingdomHad all amenities there was very happy with the room
Stayed in October 2024
Reviewed: October 1, 2024
Fred
United KingdomPleasant and Clean
Stayed in September 2024
Reviewed: August 16, 2024
Denis
United KingdomNothing
As per photos and descriptions
Stayed in August 2024
Reviewed: June 27, 2024
Bea
United KingdomClean
Stayed in June 2024
Reviewed: June 1, 2024
Gem
United KingdomVery clean the bedding smelt amazing the gentleman who was renting the property was very helpful when phone had died to provide details to gain entrance everything that needed there was provided and was very cosy only thing was didn't have Internet password anywhere to set up tv so used our own firestick and Connected it to our mobile hotspot would stay again
Stayed in June 2024
Reviewed: May 23, 2024
Wayne
SpainBed. Decore
As a one night stay the location was ok
Stayed in May 2024
Reviewed: March 16, 2024
Christina
United KingdomNothing
Stayed in January 2024
Reviewed: January 25, 2024
Alison
United KingdomThe electric cooking was not working
The room was ok value for money
Stayed in January 2024
Reviewed: January 8, 2024
Poppy
United KingdomLovely room very clean and modern
Stayed in January 2024
Reviewed: January 6, 2024
Shona
United KingdomThe property is comfortable and easily accessible
Stayed in January 2024
Showing 1 - 25
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