Thornhill Road, Cardiff, CF14 9UA, United Kingdom
#7 of 48 hotels in Cardiff
Guests' ChoiceBased on 1040 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.0
Staff
9.7
Value for money
9.1
Free Wifi
9.2
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End of dialog contentReviewed: September 7, 2025
Paul
United KingdomIncredible value for money. I stay in hotels at least once a week with my job.... I genuinely wish I could have this quality of hotel every time! Spotless, short of nothing in my room, big room for what was supposed to be a single! Staff polite and efficient. An air of opulence, refinement but without feeling stuffy or intimidating. Excellent hotel.
Stayed in September 2025
Reviewed: September 7, 2025
Michelle
United KingdomNothing
Lovely staff, comfy room, food was delicious. Couldn't fault it at all.
Stayed in September 2025
Reviewed: September 7, 2025
Gordon
United KingdomMaybe a bit too much road noise from motorway whilst making use of excellent garden and outdoor space
Excellent hotel….more than excellent staff
Stayed in September 2025
Reviewed: September 7, 2025
Beckynz93
AustraliaNothing
Clean, friendly, comfortable, good breakfast included and lovely lady serving at breakfast too. Free parking, nice rooms, everyone was friendly.
Stayed in September 2025
Reviewed: September 5, 2025
Ken
United KingdomN/A
The suite we had was spacious, comfortable and very clean. Breakfasts were exceptional and staff were extremely helpful.
Stayed in September 2025
Reviewed: September 5, 2025
Thomas
United KingdomI could not get any hot water from the shower. My fiddling about led to missing breakfast. I should have phoned for assistance but was in a rush and could not believe it wouldn't work. The dining room smelt slightly damp. The meal was fine until the coffee.. I was expecting something better tbh. There was a nice tidy tray for kettle and cups, but there was no plug socket anywhere near. (a blanked off socket) I had to move it next to the bed.
The location was great, the place looked well cared for and clean. Good selection of in room drinks and snacks. All the staff were competent ,courteous and polite. The bed was large for a single and comfortable. The Cotes de Rhône was super (but £33).
Stayed in August 2025
Reviewed: September 4, 2025
Dereck
United KingdomN/A
Great location for what we needed (sadly a funeral)
Stayed in September 2025
Reviewed: September 4, 2025
Mcallister
United KingdomThe bed needed replacing.
Nice peaceful location.
Stayed in September 2025
Reviewed: September 1, 2025
Raheleh
United KingdomBreakfast
Breakfast was too small and was not on your choice
Stayed in August 2025
Reviewed: August 31, 2025
Hannah
United KingdomValue for money, room plus breakfast for reasonable price (cheaper than your usual budget hotel, premier inn etc). Staff friendly and accommodating. Breakfast great, freshly cooked, good variety. Location is good for doing the yearly uni student drop off (20min drive to most uni halls). Location feels rural and quiet, even though close to Motorway. Can’t hear main road at all (and I’ve stayed on ground and first floor rooms).
Stayed in August 2025
Reviewed: August 29, 2025
Mark
United KingdomThere are not as many facilities as some hotels, however, if you want a sauna you should book elsewhere
Comfortable. Food is excellent. Staff are great.
Stayed in August 2025
Reviewed: August 28, 2025
Jade
United KingdomThe only negative aspect I could think of was that you could hear people coming and going in and out of their rooms, and loud voices seemed to travel.
Lovely hotel, in beautiful grounds. The usual room facilities, but the staff were all exceptionally polite and helpful. Would definitely stay here again.
Stayed in August 2025
Reviewed: August 24, 2025
Tunrayo
United KingdomThe breakfast
Stayed in July 2025
Reviewed: August 23, 2025
David
United KingdomLooked at their evening meal menus, thought they were quite expensive for what was available. Cannot really comment on the quality of the food as I did not try it. Plenty of takeaways nearby at a fraction of the cost.
Staff very helpfull and courteous. Breakfast was served from 7am, wanted to be away by that time. I went down early and they sorted me out with a cooked breakfast and was out by 7.05am. Ideal. Room was clean and tidy, nice and quiet even though the hotel seemed quite busy.
Stayed in August 2025
Reviewed: August 21, 2025
Darren
United Kingdomi was very happy with the hotel the breakfast was good and inclueded in the price of the room the staff were friendly and helpful. The hotel was only a 10 min walk to the bus stop which ran frequently and served the city centre
Stayed in August 2025
Reviewed: August 16, 2025
Mark
United KingdomAmazing hotel Amazing staff Amazing food 2nd stay for me and it won't be my last
Stayed in August 2025
Reviewed: August 14, 2025
Eric
United KingdomAll ok.
Room upgrade good and breakfast .
Stayed in August 2025
Reviewed: August 13, 2025
Robert
United KingdomThe rooms were a little small
Great setting, lush green gardens, newly refurbished rooms with everything working, friendly and efficient staff and excellently cooked breakfast.
Stayed in August 2025
Reviewed: August 12, 2025
Noel
United KingdomNothing
Breakfast and dinner were excellent. Hotel in top top condition. Beautiful parkland view, with Cardiff beyond. Staff friendly.
Stayed in July 2025
Reviewed: August 8, 2025
Mark
United KingdomAbsolutely fantastic Hotel Great facilities great staff great food
Stayed in August 2025
Reviewed: August 7, 2025
Susan
United KingdomI think it just needs a refresh in decoration and furniture it just looks shabby in places, we have a very old house and are always updating the decor, older places need it.
It’s a lovely hotel very nice staff could’nt ask for better, it’s just up the road from our parents, so very convenient, it’s clean and tidy and has a nice car park and grounds
Stayed in August 2025
Reviewed: August 4, 2025
Alison
United KingdomNothing
Well maintained property with great facilities. Staff are very friendly and helpful. Love walking in garden and outside patio and space very good. Easy to find and Will stay again.
Stayed in August 2025
Reviewed: August 4, 2025
Frank
AustraliaLocation. A bit out of town.
5 star service in a rated 3 star rated facility
Stayed in August 2025
Reviewed: August 4, 2025
Patricia
United KingdomVery clean, and the staff were very friendly and helpful. The bar area could do with brightening up a bit as it felt very dark, a bit dingy.
Our room was very clean add spotless. We stayed in room 1 this time and I much preferred it, to the last room we stayed in. The last room we stayed in which I think was room 3, was far too dark, especially when you’re trying to do your hair and make up and a bit on the cold side. Room 1 for us was exactly what we wanted.
Stayed in August 2025
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