Milton Street, Chester, CH1 3NF, United Kingdom
#22 of 33 hotels in Chester
Guests' ChoiceBased on 15643 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 3 June 2024
Svajune
United KingdomRestaurant menu can be more choices
Nice and helpful staff. Good facilities
Stayed in June 2024
Reviewed: 3 June 2024
Sian
United KingdomPool was cold
Location
Stayed in June 2024
Reviewed: 3 June 2024
Mark
United KingdomN/A
Comfortable and central to Chester centre
Stayed in May 2024
Reviewed: 2 June 2024
Michael
United Kingdomi had to pay for car parking, even though I am disabled. Was told if I book through booking.com i had to pay, if I booked direct withthe Mill it was free
everything except some of the staff were not as friendly
Stayed in June 2024
Reviewed: 2 June 2024
Clare
United KingdomWhilst we were happy with our room our friends weren’t happy with theirs. It was modern decor and their bed wasn’t comfy plus it was on the side of the hotel near the main road so very noisy
Location and meals
Stayed in June 2024
Reviewed: 2 June 2024
Sally
United KingdomDid a great vegan breakfast
Stayed in June 2024
Reviewed: 2 June 2024
Debby
United KingdomExpensive bar drinks .Room too warm .Reception staff pleasant ,bar staff not so much
Close canal walk to town .breakfast includeds an added bonus ,maintenance guy very friendly and helpful when I requested window to be looked at as it was stuck shut .
Stayed in May 2024
Reviewed: 2 June 2024
Howes
IrelandPaying for Parking
Stayed in May 2024
Reviewed: 2 June 2024
Gwladys
United KingdomFound dirty plates in self service breakfast which was not acceptable.
Location
Stayed in May 2024
Reviewed: 2 June 2024
David
United KingdomPlates and cutlery at breakfast.
Proximity to town centre,good staff,easy check in and out.
Stayed in May 2024
Reviewed: 2 June 2024
Helen
United KingdomLocation
Stayed in June 2024
Reviewed: 2 June 2024
Susan
United KingdomThe shape of the bathroom made it impossible to put up a towel rail so we had limited space to put the towels once used. Would have liked a bit more drawer space. Would have liked more vegetarian options for the cooked breakfast. At least a choice of vegetarian sausages. Maybe a 3rd vegetarian choice on the main menu, though the 2 offered were excellent.
Friendly, helpful staff. Clean and modern. Excellent value for money. Central for station and city. Exceeded our expectations.
Stayed in May 2024
Reviewed: 1 June 2024
Lindsey
United KingdomGood size room. Good location. Plenty of choice for your breakfast.
Stayed in June 2024
Reviewed: 1 June 2024
Shaunn
United KingdomRoom's far too warm, no air conditioning just a table fan. But too noisy to leave on overnight. Window only opened slightly.. Having said this we would stay here again.
Staff very pleasant and helpful. Room reasonable but ready for modernisation. Nice bar area. Car parking available at £9 Pool and spa really nice at no extra charge. Location great for city centre.
Stayed in May 2024
Reviewed: 1 June 2024
Paul
United KingdomRoom I was located in differed to the pictures online.
Stayed in May 2024
Reviewed: 1 June 2024
Sharon
United KingdomThe room was noisy, and too crammed , 3 of us stayed it would have be better with just the double bed and 1 single bed. The pool facilities were too full this would be better on a booking time slot .
Location
Stayed in May 2024
Reviewed: 1 June 2024
Catherine
United KingdomTiny bed and no air con.
Great value for money and really nice staff.
Stayed in May 2024
Reviewed: 31 May 2024
Nicola
United KingdomThe family room was disappointing. One of the single ‘beds’ was basically a mattress on the floor. Not ideal for a 75 year old / 2 x 50+ year olds or a 5ft 8” 16 year old. My mother struggled to get in and out of the shower even tho I was reassured she would be ok as it had a handle on the wall but she had to get in the bath to reach the handle. Dinner menu was limited.
The Spa facilities Breakfast was nice
Stayed in May 2024
Reviewed: 31 May 2024
Claire
United KingdomStaff were friendly and very helpful
Stayed in May 2024
Reviewed: 31 May 2024
John
Isle of ManRooms were quite small and cramped Heavy charge for parking
Very conveniently situated and clean
Stayed in May 2024
Reviewed: 31 May 2024
Bertiel
United KingdomMore fresh fruit
Ok
Stayed in May 2024
Reviewed: 31 May 2024
Christine
United KingdomThe dining room was tired and looked like it could do with updating.
The location was great and the pool was a big bonus as travel g with family.
Stayed in May 2024
Reviewed: 31 May 2024
Olivia
United KingdomThe toilet wasn't flushing must have been a blockage as it rose to top, few boiled kettles sorted it, no soap in soap dispenser this should be checked on clean before next customer, this has happened before on one of my stays but with shower soap
Stayed here a good few times now, location is good, breakfast is good and room clean
Stayed in May 2024
Reviewed: 31 May 2024
Laurence
United KingdomBuffet breakfasts, some unsavoury people hanging around hotel , the walk to city under bridge a bit scary
Nearness to city
Stayed in May 2024
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