Reviews of voco Reading 4 stars
Madejski Stadium, Reading, RG2 0FL, United Kingdom
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewI liked Everything about Voco
All was good and exceptionally awesome
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewGreat family room, loved the colouring for kids too
Had some stains on our sheets
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewThe room was very clean, everything nicely appointed. Staff very helpful.
For personal preference the duvet too heavy. Most importantly, when standing in the bath to shower, it did feel like the base was unsupported. It not feel stable at all.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewIt was fine. Did the job, a little overpriced for a big impersonal city hotel
The price, mainly. For what it was (fine, decent, comfortable) it was over priced. There was nothing wrong with it but nothing extra special either.
Dear Sarah, It was a real pleasure having you here with us at Voco Reading. We’re sorry to hear that we didn’t meet expectations and are taking your feedback seriously. Best regards, Nissrine Laassal
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe hotel is in a great location, has a great restaurant/ bar with lovely staff and the option of going to the gym, sauna and swimming pool which is complimentary with the booking. The rooms are big with a large, very comfy bed and clean bathroom.
While it is a lovely hotel, it is not ideal for a relaxing spa break. We had booked this hotel as it looked like a lovely spa facility, however the pool is used for swimming lessons and while we were there had around 15 people including lots of children in it, so it made it hard to enjoy the sauna, steam room and loungers which are around the side of the pool.
Dear Martin, We’re pleased to read your positive review. Thank you also for your suggestions, which help us refine our service. It’s wonderful to know you had a good stay overall. We will certainly take your feedback on board for future improvements. Your compliments are very encouraging. We’re sorry that your experience was not entirely satisfactory. We’re committed to enhancing the issues you’ve mentioned. Looking forward to seeing you with us for a better experience. Nissrine Laassal
Dear Martin, We’re pleased to read your positive review. Thank you also for your suggestions, which help us refine our service. It’s wonderful to know you had a good stay overall. We will certainly take your feedback on board for future im… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewBreakfast was excellent. Great choice and beautifully cooked. The area for Breakfast was very comfortable and the staff excellent. Lovely room and accessible bathroom. Comfortable beds and pillows.
Nothing
Dear Hilary, We are delighted to know your stay was enjoyable from start to finish. Your praise motivates our team to keep delivering the best. Your generous comments are sincerely appreciated. It was our pleasure to host you, and we hope to do so again very soon. Best regards, Nissrine Laassal
Dear Hilary, We are delighted to know your stay was enjoyable from start to finish. Your praise motivates our team to keep delivering the best. Your generous comments are sincerely appreciated. It was our pleasure to host you, and we hope … Show more
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe removable shower wasn't working, there were cobwebs on the tables in the room. The facilities in the spa were very unclean the floor was extremely wet and slippery I slipped quite a few times and was cautious of walking past the pool to the sauna and steam room in case of slipping into the pool.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery nice bedroom
Evening meal not good choice for me ,also expensive.
Dear Howard, We’re sorry to hear we didn’t meet expectations and are taking your feedback seriously. We regret your disappointment and will share this with our team. Thanks for letting us know, We’ll do our best to make it better. Your feedback highlights where we can do better, and we will. Best regards, Nissrine Laassal
Dear Howard, We’re sorry to hear we didn’t meet expectations and are taking your feedback seriously. We regret your disappointment and will share this with our team. Thanks for letting us know, We’ll do our best to make it better. Your fe… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent breakfast.
Some parts of hotel were a little tired. The hair dryer in the room was very old, and the mini fridge didn't seem that cold.
Dear J, Thank you for your honest feedback—we’ll use it to improve. We’re glad parts of your stay went well and will work on the areas that didn’t. We appreciate your balanced review and will keep striving for better. Thanks for your comments—we’ll take this onboard for future improvements. Your feedback helps us grow. We hope to serve you better next time. Best regards, Nissrine Laassal
Dear J, Thank you for your honest feedback—we’ll use it to improve. We’re glad parts of your stay went well and will work on the areas that didn’t. We appreciate your balanced review and will keep striving for better. Thanks for your comme… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything was so easy from finding the hotel, to parking, to check in, to finding our room. Staff are so friendly and helpful, room very clean and comfortable. Couldn’t ask for much more
Sear Chloe, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us and hope your next visit is around the corner!! Best regards, Nissrine Laassal
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSpa area/gym. Location is spot on. Staff have all been friendly and polite.
Dear Tom, It was a real pleasure having you here with us at Voco Reading, glad to here that you enjoyed your stay. Looking forward to your next visit for an even better experience. Best regards, Nissrine Laassal
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location with free car parking. We loved how lovely and warm the pool was. The staff were really warm, kind and helpful. The beds were really comfortable even my son’s sofa bed. Most hotels have really soft flimsy mattresses for the sofa bed but the one we had was was good quality, nice and firm so no sore back in the morning which was a bonus!
Everything was great!
Dear Jo, Thanking so much for taking time and sharing your experience with us. Hope to see you more and make your stay more memorable. Best regards, Nissrine Laassal
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSecond time staying here. Very comfortable rooms, good gym, nice pool and steam room, very professional jbar staff. This is all a 10.
My evening meal in the restaurant was disappointing and the restaurant (not bar) did not handle the situation satisfactorily so I have lowered the overall score unfortunately.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff, Breakfast and facilities are good.
- It is not near to the city center (walking), you need to move by car. - They dont provide smart tv, which is not a big deal but could a be plus. Apart from this we had a great experience!
Dear Erick, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our breakfast, facilities, and the service provided by our team. Your comments about the smart TV and location are greatly appreciated, and we will certainly take them into consideration as we work on enhancing our guest experience. We are very happy to know that overall you had a great stay, and we look forward to welcoming you back soon. Best regards, Nissrine Laassal
Dear Erick, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our breakfast, facilities, and the service provided by our team. Your comments about the smart TV and location are greatly appreci… Show more
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified review