First room we were given had afew problems, however the staff were very helpful and found us another room straight away.

Convenient for party we attened

Stayed in September 2025

No lifts been operated to reach the 1st floor

I had a good dinner

Stayed in August 2025

The hotel is old, and the room definitely needs some updates: there were cracks on the wall, and the carpet looked really worn out. The corridors also had a bit of a bed smell, which wasn't great.

On the plus side, everything was clean, the food at the restaurant was really good and the stuff was very friendly and helpful.

Stayed in August 2025

Everything

Stayed in August 2025

Wine very expensive, even for a hotel. Hotel and rooms need upgrading and a lick of paint.

Staff are friendly, food was lovely, good gym.

Stayed in August 2025

Nothing

Friendly staff and very helpful, food was lovely, Rooms were quiet, plenty of parking

Stayed in August 2025

Good service

Good service

Stayed in August 2025

lovely clean room, comfortable bed. The haddock and chips we had were excellent, a very large portion beautifuly cooked and a very resonable price

Stayed in August 2025

At some point the rooms would benefit from modernisation, however rooms were clean and functional.

Good location, easy to walk into town. Staff were friendly and helpful. Good parking facilities, breakfast was good.

Stayed in August 2025

The bedroom was spacious and quiet but on our second night we could hear the person next door very clearly.

Very friendly staff Excellent breakfast

Stayed in August 2025

Usual high standard ar Millfields. Lovely room. Great shower. Plenty or car parking.

Stayed in August 2025

Everything was great

Staff were very friendly and helpful They weren't serving Sunday lunch but recommended a place and it was lovely We had a meal on the Saturday evening and the food was absolutely delicious

Stayed in August 2025

Nothing

The staff where friendly and polite the room was comfortable and clean all very enjoyable

Stayed in August 2025

Nothing

The hotel was hospitable from start to finish ,the breakfast was excellent and Beautiful and clean

Stayed in August 2025

The suite we stopped in was amazing, meal on the evening was fab,the choice at breakfast was amazing and staff so helpful and friendly

Stayed in August 2025

Very clean rooms and courteous staff

Stayed in August 2025

While the rooms are very clean they're a little tired, the carpets could do with updating. Also when we've stayed before a lovely vegan breakfast was available. They've now changed it to just vegetarian so we had less for extra cost.

We've stayed here before and because of the staff, location, cleanliness we keep coming back 😊

Stayed in August 2025

The hotel is in a great location, but it needs a bit of investment and TLC.

Very helpful staff.

Stayed in August 2025

Lovely room and great breakfast very nice hotel

Stayed in August 2025

Rooms are very tired, needs a complete update throughout.

We have stayed several times. It’s a useful central base for us.

Stayed in August 2025

Not really a negative but I did think my room (38) was due for a redec soon. It was a little dowdy but nevertheless very clean and in good condition! Hopefully a brighter palette will be chosen for the colour scheme.

On arrival I was greeted by Lulu at reception. An extremely affable young lady who got me registered easily. Slight hiccup with room location (1st floor but ground had been requested) and it was a testament to the customer care this was soon dealt with. The TV in my room was on the blink and this was reported. Lulu couldn't fix it and the duty lady manager showed up with a completely new TV. Brilliant! Bed and pillows for me were perfect. I went to the restaurant and the same lady manager ushered me in and arranged drinks. This lady must be recognised too. She was extremely helpful and caring, not only for me but all the guests. The menu is not wildly over extensive but still allows very good choice. As a bonus this allows the chef to perfect his dishes , which he/she has done. The food was superb! As the taxi dropped me off, the driver said the food was good. I had the pork belly as a starter and if it had been more tender it would have been jelly; simply melt in the mouth! I then opted for the gammon steak which was beautifully tender and one the best I have tasted! There's good selection of beers, spirits and cocktails. I opted for continental breakfast the next morning. Wide selection of cereals fruit and yoghourts. I was offered toast but just want the cereal. If I have to be in Grimsby again, this will be my first choice. I shall be back!

Stayed in August 2025

no real issues

clean modern room, good value didn't have breakfast was able to have a shower on arrival in their changing rooms as we couldn't check in til later staff were very helpful

Stayed in August 2025

Struggled with the shower as no temp control if you don’t want to use the bath taps and just want to do a shower. It was a bit confusing. Wish there was a fridge and microwave in the room.

Great value, friendly empathetic and considerate staff! Special thanks to Cheryl for sorting out tea for a tired Mom. 💕

Stayed in August 2025

This place is TIRED and needs work beyond the lobby and squash courts

The staff are superb and so helpful!

Stayed in August 2025