The host was rude and abrupt. She demanded a deposit, and I had not received the welcome pack. At the time of checking in at 16:45pm, I could not enter the apparentment due to not paying a deposit and the apparentment having not been cleaned before we arrived. I was greeted by nice pleasant cleaners who were apologetic. The apparentment is hot, and not enough ventilation. However, there were two fans provided, but I felt it was too hot and the windows could not be opened. The freezer needs defrosting as we were unable to use it.

The apartment was really nice, modern and comfortable. Lovely and clean, good-sized rooms and comfy beds.

Stayed in July 2025

- no dishwasher - Sofa could be bigger and more comfortable - No coffee - Front bedroom window is boarded up so no light - £350 deposit - Landlord lives next door - this didn’t effect our stay but subconsciously we were more concerned about noise then I would normally be - Landlord a bit slow to respond but answers when you call

- spotlessly clean - Easy check in - Parking space right outside (looks like the pavement incase you are not sure) and free parking on Carshalton Grove if you need extra - great bathroom, shower hot and high pressured - Great kitchen with good cooking facilities - High ceilings and French doors in the kitchen give nice light airy feel - Fans provided - Strong WiFi - Comfy beds - Tea bags and sugar - Has a dining table - We left some items in the apartment by accident and the landlord sent them back to us which was amazing and we are very grateful

Stayed in May 2025

There is parking right outside the apartment but it isn't obvious as it looks like it could be the pavement. Once parked all good though with no issues at all! A deposit of 150 is required via bank transfer but this was returned in a really timely manner so nothing to be concerned about just good to know!

Fantastic flat, lovely inside and super clean! Great location with bus routes and train stations close by. Will definitely be back!

Stayed in December 2024

Nothing.

Cleanliness and location.

Stayed in August 2024

Deposit is required.

The overall is satisfactory.

Stayed in August 2024

The bed was soft and a bit 'lumpy' and the 'boarded up' patio doors felt a little claustrophobic and I missed the natural light in the bedrooms.

The interior design, the high ceilings and natural light made the flat feel spacious. Kitchen facilities were good, bathroom was tastefully designed with a good shower.

Stayed in July 2024

I booked the property to attend a day event with family and friends, I was asked by the owner to send over a £350 deposit directly to their account before I received check in details. I did this on the day, I then turned up to the property at around 3pm and checked in with the two other guest that I had requested the booking with and my little brother (the property states on booking that is can accommodate 4 people) Everyone left the property by 4pm and headed to the event, I then received a message from the owner at 5pm saying they hope I wasn’t planning on throwing a party, even though I was not at the property at this time! We then arrived back at the property at 11pm to get change and left again by 12 to go back out, while we were there even heard music and people above us making noise but thought nothing of it as we were heading out anyways, after this only the 3 people that I had stated were staying, came back and slept at the apartment. The next day after checking out on time I messaged to thank the owner and ask when I would be receiving my deposit back, I was then accused of throwing a “full blown party” and told I would not receive my security deposit back! I politely messaged back and explained how this wasn’t possible as I was barely at the property myself let alone able to throw a party. The owner then stated me throwing away the bin in the morning (as I have done at every property I stayed in) as hiding evidence. Luckily I took a video of the condition of the property on check out (due to the message I received during the day of my stay) and have several cab journeys and transactions that prove I wasn’t at the property, the owner has even accused me of tampering with a ring doorbell (which I didn’t even know was there and surely would be seen in the app doing) that has left them unable to show proof of this “party” happening.

Nice property great location

Stayed in August 2025

Comfortable apartment with excellent transport links.

Stayed in July 2025

Excellent flat in a central location and super clean and organized, lots of bed sheets and towels, there are all the utensils in the house, I highly recommend it :)

Stayed in August 2024

it was like home from home i could have stayed a week

Stayed in July 2024

Nothing

The whole apartment was amazingly clean brilliantly presented , the host had thought of everything from the toiletries to the pasta in the cupboard . Absolutely delighted. Tbh if it was ours we just wouldn’t be able to air b&B it So for future renters please keep it as beautiful as we found/left it. Well done to the host x

Stayed in June 2024

Nothing.

Really good value for money apartment. Plenty of space, nice modern decor, everything there that you needed for you stay and more. Well located for Sutton Town centre and station for connecting to London etc. Would definitely stay again and recommend.

Stayed in June 2024

It was close to The Royal Marsden Hospital so easy to get back and forward, early book in which was great after travelling 170 miles

Stayed in June 2024

N/a

Great location for us as close to family. Easily walk to local train stations to get into London. Free parking on the road. Flat was nice and gave us a lot of space.

Stayed in April 2024

Didn’t get in the property and lost £140 So ? 😭

Stayed in March 2024

A great flat and very comfortable. Handy location and everything was lovely.

Stayed in February 2024

There was nothing we didn’t like

The flat was outstanding I have no faults, the smell as soon as we walked in was pleasant. The decor was very homey and the layout was clean and fresh. Would definitely recommend

Stayed in November 2023

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024