Hodnocení – Montcalm Brewery, London City 5 hvězdiček

Dear Monika, Thank you for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our breakfast and appreciated the hotel’s location. Your comments are greatly valued, and we look forward to welcoming you back for another pleasant stay. Kind regards, Front Office Team.

Dear Monika, Thank you for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our breakfast and appreciated the hotel’s location. Your comments are greatly valued, and we look forward to welcoming you ba… Zobrazit více

Dear Annette, Thank you for your kind review of your recent stay with us. We are thrilled to hear that you appreciated our convenient access to the metro and train, as well as the friendly service provided by our staff. We are also pleased to know that you found your room clean and well-equipped, and that our Wi-Fi met your needs. Your recommendations regarding the use of the elevator are duly noted, and we appreciate your understanding of the noise associated with our central location. Thank you for your feedback regarding the room size and the glass bathroom. We value your insights as they help us improve our services. We hope to have the pleasure of welcoming you back soon. Warm regards, Front office team

Dear Annette, Thank you for your kind review of your recent stay with us. We are thrilled to hear that you appreciated our convenient access to the metro and train, as well as the friendly service provided by our staff. We are also pleas… Zobrazit více

Dear Radas, Thank you for sharing your feedback with us. We're sorry to hear that your stay did not meet your expectations, and we truly regret the issues you encountered with the room's lighting, view, and overall comfort. Your comments are important to us, and we will address them with our team to ensure improvements are made. We understand how room ambiance and cleanliness can impact the guest experience, and we are committed to providing better service moving forward. If you decide to give us another chance, we would be happy to ensure a more comfortable and enjoyable stay. Kind regards, Alexandra Front Office Team

Dear Radas, Thank you for sharing your feedback with us. We're sorry to hear that your stay did not meet your expectations, and we truly regret the issues you encountered with the room's lighting, view, and overall comfort. Your c… Zobrazit více

Dear Jiri, I am deeply sorry to hear about the issues you experienced during your stay with us. Your feedback is very concerning, and I assure you that we take these matters very seriously. Regarding the minibar, cleanliness, missing amenities, and the nightly alarm disturbance, this is far from the standard we aim to provide. I would appreciate it if you could share your photographs with us so that we can investigate these issues thoroughly and take appropriate action. As for the £50 deposit, it is unacceptable that it has not been returned to you and that you have not received any communication from us. Please provide me with your booking details and contact information so I can resolve this matter as a priority. Thank you for bringing these matters to our attention. Your feedback will help us improve our services, and I hope we can resolve these issues to your satisfaction. Kind regards, Alock Shaji Front office receptionist

Dear Jiri, I am deeply sorry to hear about the issues you experienced during your stay with us. Your feedback is very concerning, and I assure you that we take these matters very seriously. Regarding the minibar, cleanliness, missing ameni… Zobrazit více

Dear Lukas, Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel nice, enjoyed the excellent location, and received great assistance from our staff. We strive to provide a comfortable and enjoyable experience for our guests, and it is always rewarding to receive positive comments that reflect our commitment to service excellence. Your kind words motivate and inspire our team to continue delivering exceptional hospitality. If you have any specific suggestions or if there is anything else we can do to enhance your future visits, please feel free to let us know. We appreciate your choice to stay with us and look forward to welcoming you back on your next visit. Best regards, Emanuel Alves Night Manager

Dear Lukas, Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel nice, enjoyed the excellent location, and received great assistance from our … Zobrazit více

Dear Šťastný, I'm sorry to hear about the issues you encountered during your stay. A broken shower and a small room can indeed impact the overall experience. Additionally, the absence of breakfast might have been a disappointment. Your feedback is valuable, and I hope the hotel addresses these issues to improve the guest experience. If there's anything specific you would like assistance with or if you have further details to share, please let me know. Your insights can be helpful for both future guests and the hotel in addressing areas for improvement. Warm Regards Emanuel Alves Night Manager

Dear Šťastný, I'm sorry to hear about the issues you encountered during your stay. A broken shower and a small room can indeed impact the overall experience. Additionally, the absence of breakfast might have been a disappointment. Yo… Zobrazit více