I'm sorry but everything was just perfect. I honestly cant think of anything.

The staff were excellent. So kind and helpful. Nothing was too much for them. The food was really wonderful. The room was great. Plenty of room. We will certainly return to the hotel. So relaxing. It was exactly what we wanted.

Stayed in August 2025

- clean rooms - spacious -Facilities were fantastic Food delicious

Stayed in August 2025

Spa.

Setting.

Stayed in August 2025

To be charged £25 for a glass of white wine, we were not given a choice of wines, outrageous. We felt the bar staff were bordering arrogant when challenged and not one bit apologetic. I don't suppose we will have any feed back but thought you should know.

Welcome at front desk was first class a credit to the hotel. Breakfast was excellent, the waitress was excellent, nothing was too much bother, she was a credit to the hotel.

Stayed in August 2025

Nothing

Beautiful building well converted and comfortable. Great location

Stayed in August 2025

Lovely hotel. Rooms were great and service was excellent

Stayed in July 2025

Air conditioning in room 18 was a bit too noisy - needs a check over. Music from 9.30 Blast class ruined the calm facial and massages we had booked - way too loud but after raising this, compensation was offered quickly. Need a few cheaper options on the wine list. Not allowing dogs into the restaurant does cause a few issues if you have a dog and creates a lot more work for staff having to lay tables to eat elsewhere or outside. Was fine for us as this was the summer and we could go outside but there are limited tables for eating from outside the restaurant. Could an area inside the restaurant be cordoned off for those families with dogs?

All the staff were lovely. They really pay a lot of attention to guests and their dogs. Shout out to Norbert Jose Florin Abdul and Elisa on the front desk. There were some really nice younger girls working there but without name badges so they are at a disadvantage as we can’t name them in this review. Make sure all staff have name badges management! Beds and pillows were super comfortable and there was a turn down sevice. Spa had good treatments and dogs also allowed into the cafe bar area which was a plus. Staff dealt with any issues very quickly -see below. Cocktails in bar and food all very good

Stayed in August 2025

Over-priced for what it is. The spa is fine but typical health club so more functional than anything else.

Stunning property with super friendly staff and comfortable and very clean rooms. Superb views from the hotel grounds.

Stayed in August 2025

Lovely building and surrounding area, so relaxing. The spa was a good way to unwind on arrival. The outdoor terrace has an amazing outlook and was a great place for a drink. The staff were all very attentive and helpful.

Stayed in July 2025

Nothing

A super venue for that special celebration

Stayed in August 2025

This the second time I have stayed here and both times there have been issues with dinner, badly cooked steaks, tough as an old boot… but everything else was great.

Everything

Stayed in July 2025

Beautiful building and suite

Stayed in July 2025

Nothing

Beautiful

Stayed in June 2025

The spa facilities are small and it was very busy but that was my only complaint. I would say the food was lovely but food and drink is a little on the expensive side which is why I would mark it down for value for money. Spa facilities are also poor given the size of the hotel.

Beautiful rooms and very clean

Stayed in July 2025

Room dated and poor view asked to move and had to pay extra

Beautiful building good breakfast

Stayed in May 2025

Spa is ok, the pool was on the small side for my liking and shallow. The hot tub was not that powerful either. But I was here for the walks with my dog. I loved my huge suite; apart from the curtains, they had seen better days, as they were ripped.

Loved the hotel grounds and the breakfast was delicious, lots to choose from.

Stayed in July 2025

Finding out how to turn a light on was a bit of a challenge, and the breakfast was a tad below par for the price range.

As always great location and surroundings. Attentive staff.

Stayed in July 2025

Indoor pool area quite small and underwhelming.

Stunning architecture, beautiful lounges and restaurants. Lovely terrace.

Stayed in July 2025

The only downsides were the numerous small up and down steps to get from the room to the lift and the lack of soundproofing from the door (was woken very early by next door leaving and creaking floorboards in the corridor). Not the greatest view from the room!

Striking historical building with period features back as a hotel. Very comfortable and super terrace with stunning views towards the Weald. Very friendly staff and great service. Very nice breakfast outside. Very large pool with steam room and sauna included in the stay.

Stayed in July 2025

Cooked breakfast was the worst I’ve had in a long time. Eggs Benedict; Stale, not toasted or buttered muffin, really under poached eggs, hollandaise from a carton. Eggs and avocado ordered; eggs and spinach delivered. Scrambled eggs; overcooked, mixed with cream and liquid running all over the plate. A shame as it’s the last thing most guests will experience!

Room was clean and air con was a brilliant addition.

Stayed in July 2025

Grounds and hotel was beautiful, our room was way to hot as A/C didn't work properly, and I felt for the price of the restaurant the food definitely didn't live up to the standard.

Grounds and hotel was beautiful, and all staff were very welcoming and friendly.

Stayed in July 2025

directions and signage to locate property.

the room and hotel was great. View amazing, breakfast outstanding.

Stayed in July 2025

The spa facility ie, pool, jacuzzi, sauna and hot tub was a little bit underwhelming. It was fine and functional but seemed a little small. We had dinner at the restaurant the food was very tastey and looked great, its just the menu was a little underwhelming. The food was very nice and classic, just expected something a little more exciting.

Room was very nice and very clean. The breakfast offering was very good, the food was very nice. Staff were attentive, friendly and very nice.

Stayed in June 2025

Nothing

beautiful interesting building

Stayed in June 2025