9.0

Reviews of Old Swan 3 stars

High Street Gargrave, Skipton, BD23 3RB, United Kingdom

  • Jane

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Ian

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Warm and comfortable. Good bar and good food. Many local attractions

    Great size shower tray, great hot shower. Would suit a slimmer person to get through the door! Busy and noisy A65 trunk road directly outside. Ask for a back room!

    Property response:

    thank you for the positives here...agreed and if you chose to stay again we would be happy to alllocate a room towards the back

    Old Swan
    3 September 2025
  • Patricia

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Good sized room.1 of us liked mattress other didn't. Clean and well maintained. Size of shower room good. Friendly staff. We would stay here again.

    The breakfast was ok but not much variety in continental part. It would've been good to have some fruit or yogurt. I didn't ask the staff as I wanted a cooked meal so there well could've been alternatives but I didn't see them out anywhere.

    Property response:

    hi thank you for the positives in this review and that is appreciated. I always implore people to ask us and tell us expectations and we will try to accomodate. there is in fact yogurt, pastries and fruit. however leaving those products out runs risk of spoiling and therefore ending up in the bin. something in the current climate nobody wants to do. thank you again

    hi thank you for the positives in this review and that is appreciated. I always implore people to ask us and tell us expectations and we will try to accomodate. there is in fact yogurt, pastries and fruit. however leaving those products ou… Show more

    Old Swan
    3 September 2025
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  • Michael

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Very helpful staff and great food. Some nice short walks.

    Can't think of anything.

  • Richard

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    We booked late and did not expect the Inn to be so good. The room ,facilities, and breakfast were excellent. The staff went above and beyond the normal and were always willing to help.

    Nothing

  • Anna

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Nathan

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Very good breakfast nothing was too much trouble , all our needs were met including our dog's needs , very clean, everything worked as it should

    Everything was spot on

  • Michaela

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Was quaint but also modern and very clean, very comfortable and the staff were brilliant. Great outside area with plenty of seating. Breakfast was very nice and the staff very friendly and accommodating. We were attending a wedding at the Coniston and it was just a 5 min Uber ride away.

    Property response:

    thank you for this. im glad you had a great time and we are really happy you enjoyed the experience

    Old Swan
    26 August 2025
  • Deborah

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Lovely big room. Very clean . Nice breakfast. Friendly staff

    Property response:

    thank you very much for this and the kind words

    Old Swan
    26 August 2025
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  • David

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Jeanne

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Everything was seamless with friendly staff, easy check- in, good facilities, free off road parking, extra decorative touches in bedroom such as local soft wool curtains and cushion covers, patterned china cups and saucers for BYO tea/ coffee, modern ensuite bathroom. Most diners in evening were families and couples who were not Old Swan guests… a good sign. Good range of menu for food and drinks. Despite being on main road, the night was quiet. A high bar for hospitality. Highly recommended for the traveller.

    My itinerary meant I couldn’t stay longer.

    Property response:

    thank you so much for the kind review. we pride ourselves on trying to give the best possible experience and im glad myself and the team provided that. would love to welcome you back for longer in the future

    Old Swan
    23 August 2025
  • David

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Roger

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Hugh

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Excellent breakfast. All staff excellent

    Breakfast

  • Karen

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
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  • Elizabeth

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Excellent decor and ambiance

    On A65. A bit tatty at front

  • D

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Beautiful example of a rural country side hotel, with very friendly staff, excellent food and comfort, and a practical parking space at the hotel.

    Property response:

    thank you for this its great to see patrons enjoying what we offer and hope to welcome you back again

    Old Swan
    7 August 2025
  • Anonymous

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    This was my first time travelling alone so was a little nervous. I needn't have worried, the staff, especially Willow were very kind in finding we a quiet table for my evening meal and breakfast. The room was lovely and modern and very clean. I will definitely book again in the future

    Property response:

    thank you for this, im so glad you we reassured and made you welcome. i will pass on to willow your kind words.

    Old Swan
    5 August 2025
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  • Rick

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Susan

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Modern comfortable room and shower .Clean with good lighting.

    Not much room each side of the bed

    Property response:

    hi thanks for the review i think in this instance the room you had was the final one available and i agree with your comment. if you chose to stay again i would happily try to acomodate something more spacious.

    Old Swan
    28 July 2025
  • James

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
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  • Danielle

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    We thoroughly enjoyed our stay at the old swan. We needed to leave early and they went out of their way to accommodate us with breakfast. The rooms are beautiful and the entertainment was wonderful.

    Property response:

    thank you so much for this. i appreciate the kind words...hope you have a great day.

    Old Swan
    26 July 2025
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Clean, comfortable, good food, and friendly staff.

    Nothing

    Property response:

    thank you for the positive feedback

    Old Swan
    28 July 2025
  • Andrew

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Really nicely renovated, spotless bedroom. Good location. Friendly staff.

    It was pretty hot in the room. A small fan was provided...

    Property response:

    hi thank you for the review and score. agreed the building can become hot we purchased bigger fans after your stay so i hope you chose us again

    Old Swan
    28 July 2025
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  • Grant

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    thank you for this, im glad you enjoyed all aspects of the stay. i agree i think the staff are awesome and im proud to have them as my team. hope to see you again.

    Old Swan
    23 July 2025
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