Reviews of Old Swan 3 stars
High Street Gargrave, Skipton, BD23 3RB, United Kingdom

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewWarm and comfortable. Good bar and good food. Many local attractions
Great size shower tray, great hot shower. Would suit a slimmer person to get through the door! Busy and noisy A65 trunk road directly outside. Ask for a back room!
thank you for the positives here...agreed and if you chose to stay again we would be happy to alllocate a room towards the back
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood sized room.1 of us liked mattress other didn't. Clean and well maintained. Size of shower room good. Friendly staff. We would stay here again.
The breakfast was ok but not much variety in continental part. It would've been good to have some fruit or yogurt. I didn't ask the staff as I wanted a cooked meal so there well could've been alternatives but I didn't see them out anywhere.
hi thank you for the positives in this review and that is appreciated. I always implore people to ask us and tell us expectations and we will try to accomodate. there is in fact yogurt, pastries and fruit. however leaving those products out runs risk of spoiling and therefore ending up in the bin. something in the current climate nobody wants to do. thank you again
hi thank you for the positives in this review and that is appreciated. I always implore people to ask us and tell us expectations and we will try to accomodate. there is in fact yogurt, pastries and fruit. however leaving those products ou… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery helpful staff and great food. Some nice short walks.
Can't think of anything.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe booked late and did not expect the Inn to be so good. The room ,facilities, and breakfast were excellent. The staff went above and beyond the normal and were always willing to help.
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery good breakfast nothing was too much trouble , all our needs were met including our dog's needs , very clean, everything worked as it should
Everything was spot on
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWas quaint but also modern and very clean, very comfortable and the staff were brilliant. Great outside area with plenty of seating. Breakfast was very nice and the staff very friendly and accommodating. We were attending a wedding at the Coniston and it was just a 5 min Uber ride away.
thank you for this. im glad you had a great time and we are really happy you enjoyed the experience
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLovely big room. Very clean . Nice breakfast. Friendly staff
thank you very much for this and the kind words
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything was seamless with friendly staff, easy check- in, good facilities, free off road parking, extra decorative touches in bedroom such as local soft wool curtains and cushion covers, patterned china cups and saucers for BYO tea/ coffee, modern ensuite bathroom. Most diners in evening were families and couples who were not Old Swan guests… a good sign. Good range of menu for food and drinks. Despite being on main road, the night was quiet. A high bar for hospitality. Highly recommended for the traveller.
My itinerary meant I couldn’t stay longer.
thank you so much for the kind review. we pride ourselves on trying to give the best possible experience and im glad myself and the team provided that. would love to welcome you back for longer in the future
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast. All staff excellent
Breakfast
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewExcellent decor and ambiance
On A65. A bit tatty at front
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBeautiful example of a rural country side hotel, with very friendly staff, excellent food and comfort, and a practical parking space at the hotel.
thank you for this its great to see patrons enjoying what we offer and hope to welcome you back again
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThis was my first time travelling alone so was a little nervous. I needn't have worried, the staff, especially Willow were very kind in finding we a quiet table for my evening meal and breakfast. The room was lovely and modern and very clean. I will definitely book again in the future
thank you for this, im so glad you we reassured and made you welcome. i will pass on to willow your kind words.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewModern comfortable room and shower .Clean with good lighting.
Not much room each side of the bed
hi thanks for the review i think in this instance the room you had was the final one available and i agree with your comment. if you chose to stay again i would happily try to acomodate something more spacious.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewWe thoroughly enjoyed our stay at the old swan. We needed to leave early and they went out of their way to accommodate us with breakfast. The rooms are beautiful and the entertainment was wonderful.
thank you so much for this. i appreciate the kind words...hope you have a great day.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewClean, comfortable, good food, and friendly staff.
Nothing
thank you for the positive feedback
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReally nicely renovated, spotless bedroom. Good location. Friendly staff.
It was pretty hot in the room. A small fan was provided...
hi thank you for the review and score. agreed the building can become hot we purchased bigger fans after your stay so i hope you chose us again
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewthank you for this, im glad you enjoyed all aspects of the stay. i agree i think the staff are awesome and im proud to have them as my team. hope to see you again.