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  5. Reviews of Pass the Keys Spacious Cottage in central Benllech with parking

Review Score

Based on 17 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    7.0

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Showing 1 - 17

  • Reviewed: August 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing major to complain about. Everything as described. No building works while we stayed so didn't have any issues. Took a while to work out where to park, but that's my fault for not following precise instructions.

    Clean, all amenities are there. Comfortable. Close proximity to beach, supermarket, chippy.

    Stayed in August 2025

  • Reviewed: January 13, 2025

    6.0
    Spacious house but dated and facilities needed improvements
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t have safe off road parking - it was a building site. Poor lighting and access to rear of property from car park - gate led directly to steps without sufficient lighting when we arrived in the dark. WiFi didn’t work. Shower in en suite wasn’t hot despite hot water being on and hot taps running hot throughout property. Decor etc looked tired and in need of freshen up.

    Spacious and great location

    Stayed in January 2025

  • Reviewed: November 11, 2024

    7.0
    Booking and management experience poor, limited facilities, good location.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Additional costs eg large cash deposit or a non-refundable damage waiver. £25 for a high chair and £40 for a travel cot. Not very family friendly. Listing says they are available but doesn’t mention additional costs. Constant (twice daily) reminders to verify my identity over 3 months before my stay. Unnecessary and not needed for vast majority of stays booked via Booking. Management company 24/7 help desk not very helpful. Only copied and pasted ambiguous info from the guest handbook which I already had. Mostly clean but some pretty dusty areas with cobwebs. Very limited cooking supplies - no pans, no cafetière. Be prepared to microwave or oven cook your food. Building work not the nicest environment. Challenging walk from parking to house via steep steps. WiFi slow, gave up trying to stream to tv. WiFi doesn’t cover whole house. Lounge and one bedroom have no WiFi and limited phone signal. Some radiators didn’t work so reliant on electric heaters. We didn’t know how reliable/trustworthy they were so didn’t leave electric heaters on while out so came back to cold rooms.

    Good location.

    Stayed in November 2024

  • Reviewed: October 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was tricky with building work restrictive to accessibility TV didn't work very easily, needed updating to get apps and signal, very slow

    Location

    Stayed in October 2024

  • Reviewed: August 3, 2024

    7.0
    Nice property in a central location
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    We took my parents away for a few days who both have mobility issues but unfortunately it did not mention in the description of the property that there are several steps to the front and rear entrances of the property and steps into the garden We still enjoyed our stay but it was a struggle every time we went out for the day or just to sit in the garden.

    It is a very spacious property and has a lovely garden to the rear. The beds were really comfortable. It has a central location and has plenty of eateries on the doorstep, a pub across the road and a Tesco Express and a co-op a few minutes walk away. The owner of the property was really kind and helpful.

    Stayed in August 2024

  • Reviewed: August 21, 2025

    10
    Absolutely loved our stay ! Best sleep ever ! Thanks
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 4 nights
    • Submitted from a mobile device

    Back door hard to open and a whistling tap

    Beautiful

    Stayed in August 2025

  • Reviewed: June 22, 2025

    10
    Perfect place for Dads 70th bday break. Thank you
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Brilliant location. Didn’t need to use the car for our weekend stay as everything was in walking distance. Loved the outdoor space to sit in as the nights were warm.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    3.0
    Nice beach 🏖️ poor property and customer service
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    No central heating or hot water due to a faulty and broken boiler no compassion from the owner in fact they told us to boil a kettle to wash and use electric heaters to heat a 3 bedroom cottage!!! Not as clean as pictures very tired and in need of a good clean, Parking is ridiculous literally inches from scraping the car each time to pass through a gate next to a building site to park next to building materials at the rear of the property. Better alternatives around the area personally I would avoid this property due to the attitude I received after mentioning the above even to be told “it was sunny during the day why do you need central heating in the evening” mind blowing customer relations

    Great location

    Stayed in May 2025

  • Reviewed: May 31, 2025

    5.0
    Ok
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Could feel the springs in the bed and some sockets in the bedroom did not work

    Location was good

    Stayed in May 2025

  • Reviewed: November 21, 2024

    9.0
    Lovely cottage, watch out for hidden costs
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to pay extra indemnity fees after confirmation of price. Very poor practice so may not use Booking.com again

    Roomy nice cottage, excellent location, very comfortable beds. Very clean

    Stayed in November 2024

  • Reviewed: September 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing. Could do with some rails on steps at the back.

    Very clean, spacious. Felt very comfortable and at home. Everything we needed in the kitchen was there and easy to use.

    Stayed in September 2024

  • Reviewed: April 13, 2024

    9.0
    Happy, comforting and clean.
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    The gate to get through to car parking space was very tight. I had a minor issue when getting out to come home.

    Very clean, spacious and comfortable.

    Stayed in April 2024

  • Reviewed: May 1, 2025

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: October 30, 2024

    10
    Exceptional
    • Travelers with friends
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 27, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 17

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