23 High Street Bala, Bala, LL23 7LU, United Kingdom
#6 of 35 hotels in Bala
Guests' ChoiceBased on 518 B&B reviews
9.1Cleanliness
9.6
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.6
Value for money
9.0
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2025
Jayne
United KingdomNothing
The welcome we recieved was very good. Food at breakfast and evening meal was of really good quality, but what made our stay ,were the super friendly staff. Nothing was to much trouble. Very well done.
Stayed in September 2025
Reviewed: September 1, 2025
Dawn
United KingdomAlthough opaque I didn’t like glass doors to the en-suite. The drinks from the bar were quite expensive.
Comfortable bed, nice hot shower. Staff very friendly. Nice breakfast with plenty of choice.
Stayed in September 2025
Reviewed: September 1, 2025
Nicola
United KingdomWe had a room at the front of the building facing the High Street which felt very warm, so we needed to leave the only opening window open. Consequently, being a Saturday night, it was noisy during the night and early hours. The bed mattress was a little too firm for us.
Great location, right in the centre of town with free parking. Good food. Very friendly and helpful staff. Made to feel valued and welcome. Large, bright, well appointed room.
Stayed in August 2025
Reviewed: August 29, 2025
Panayiotis
United KingdomBreakfast needs a bit of improvement, compare to amazing dinner
Location spot on, room really comfy, dinner was amazing and probably the best in the area, don’t forget to make a reservation
Stayed in August 2025
Reviewed: August 28, 2025
Adrian
United KingdomThe vegan breakfast wasn’t half as hearty as the meat breakfasts on offer.
A great place to stay, eat and drink, and an excellent base for walks - we did a 14k walk up and around the mountain, then along the Fisherman’s Track. Loved it!
Stayed in August 2025
Reviewed: August 27, 2025
Sheila
United KingdomNothing
Very comfortable
Stayed in August 2025
Reviewed: August 21, 2025
Jeanette
United KingdomPerfect hotel with amazing staff.
Stayed in August 2025
Reviewed: August 20, 2025
David
United KingdomWe used the restaurant once during our stay for our evening meal. Service wasn't good. There were two large groups that came in after our first course was served. We then seemed to be ignored. Had a considerable wait to order our next course and were attended to after beckoning the staff over to our table. The restaurant was extremely noisy so we opted to have our sweet course outside. Staff insisted that I pay my bill before going outside! Management blamed the poor service on shortage of staff.
Good size superior room. Clean. Comfortable bed. Good facilities. Good food.
Stayed in August 2025
Reviewed: August 16, 2025
Anna
United KingdomMy partner hit his head on the low door frame in the bathroom - could do with a sign on door - room 6 - may have knocked some sense into him tho !
From the check-in (we were very late) they were so friendly. Dan made us feel very welcome & nothing too much trouble. The room was gorgeous. Massive bed with beautiful bedding & a modern spacious bathroom with a fantastic shower. We booked this last minute after a long drive & ferry from Ireland & now want to go back here for a holiday sometime as it was so good & right beside Wales largest natural lake - omg so busy there with loads of water sports ❤️
Stayed in August 2025
Reviewed: August 12, 2025
Rachel
United KingdomFrom an admin point of view the number of emails from the hotel is excessive - 7 for a one night stay.
The room was beautiful and very clean. Food in the evening and for breakfast was excellent quality. Staff were great especially the lady at breakfast.
Stayed in August 2025
Reviewed: August 10, 2025
David
United KingdomBabying my head on low door frame to bathroom
Delightful stay, great location in centre of town,very friendly staff at check in, good car parking, we had a superior room which was comfortable and reasonably priced but the best thing was dinner which was excellent. Top tip - you must book dinner separately when booking room - we wouldn’t have got a table otherwise as this is a destination restaurant
Stayed in August 2025
Reviewed: August 9, 2025
Jonathan
United KingdomWe had a lovely family room that was very spacious. The staff were lovely and attentive. Would definitely recommend.
Stayed in August 2025
Reviewed: August 7, 2025
Arwyn
United KingdomCard only payment at the hotel. I would have preferred the flexibility and option of paying with cash.
The room was spotlessly clean, breakfast superb and staff were obliging, polite and helpful at all times.
Stayed in August 2025
Reviewed: August 2, 2025
Delyth
United KingdomDim byd,bob tro ‘dani dod i Bala,os ond un lle i aros Plas yn Dre wrth gwrs..
Pnawn da..Glan a cyfforddus
Stayed in August 2025
Reviewed: August 1, 2025
Martin
United KingdomThe shower wasn't working very well. temperature was not very adjustable. Room was very nice.
All the food was very good quality and Home made as far as possible. You could taste the difference.
Stayed in July 2025
Reviewed: July 28, 2025
Mark
United KingdomStaff were superb. Room very comfortable. Food and drink was excellent too.
Stayed in July 2025
Reviewed: July 27, 2025
Will
United KingdomNothing
Great hotel , lovely staff and facilities We would definitely go again
Stayed in July 2025
Reviewed: July 18, 2025
Carl
United KingdomNo negatives to speak of
The rooms were very large very very clean and comfortable. The bathroom was absolutely immaculate which was so nice to see. There was tea and coffee making facilities in the room along with some complimentary sparkling and still water.
Stayed in July 2025
Reviewed: July 17, 2025
Lisa
United KingdomLovely property, great location and clean
Stayed in July 2025
Reviewed: July 16, 2025
Anna
United KingdomNothing
Welcoming, comfortable, helpful staff with a restaurant and bar in building with character. Excellent location with parking.
Stayed in July 2025
Reviewed: July 7, 2025
Ben
United Kingdomnothing negative to report.
Arrived in time for dinner - food was very nice, good quality ingredients and one of the best burgers I've had in a while. Whilst the restaurant was busy, the staff were very attentive, asking all the right questions, taking orders in good time and following up, checking we had everything we needed. The Room was a good size, huge bed and very comfortable - the bathroom was modern and clean with a huge shower. All in all, a very good place and would definitely return.
Stayed in July 2025
Reviewed: July 4, 2025
Jacqueline
United KingdomWe had a lovely stay, all round. The location was perfect and the hotel a wonderful place to stay. The staff were good and the food really enjoyable, well accommodating.
Stayed in June 2025
Reviewed: June 15, 2025
Prince
United KingdomLow door frame to en-suite bathroom.
Friendly staff, lovely ambiance and good food.
Stayed in May 2025
Reviewed: June 10, 2025
Stephen
United KingdomLocation, facilities, staff
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content