Reviews of Radisson Blu Hotel, Cardiff 4 stars
Meridian Gate, Bute Terrace, Cardiff, CF10 2FL, United Kingdom
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewN/a
Air-conditioning broke, room was boiling, hair in shower and water was only warm
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing views from the 14th floor
Getting a little dated, rooms need a lick of paint and new carpets
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation to Station
Nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent for my plans.quiet even though near railway lines.food was good and staff polite and helpful.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation, it was in walking distance from the Train Station and from the Centre 👍
The Breakfast was not included in the price
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe were put in an adjoining room without being told and someone almost came into our room in the night.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEasy to locate. Not far from everything. Lovely views. Friendly and helpful staff.
Not much Vegan on the menu/breakfast.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLovely suite
Nothing - it was great !
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewGreat location, next to train station and centre. Rooms very basic but fine for one night.
Staff didn't ask for payment at check in, when returned at 11.30pm our room cards wouldn't work. They had cancelled them because we hadn't paid and locked us out of the room. The person on reception was very unhelpful and said to get in the room we needed to pay but he couldn't take the payment and we had to wait 30mins for someone else. Eventually he unblocked our cards and we went up to the room to bed, saying we would pay in the morning. 30mins later we got a call saying we could now come and make the payment again I said we were in bed and would pay in the morning, which this person said was fine. Turns out payment should have been taken when we checked in and the night receptionist had been left alone on his 2nd day, explaining why he couldn't take the payment and had no idea what he was doing. We also had to wait in a queue for 15mins to check in and lifts kept being out of order.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewThe view of cardiff
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNice comfortable bed and god view and really nice staff and up graded our room
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
It need upgrading, dated 1
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location
Bed was a bit hard
Dear Kim - Thank you for your feedback and for highlighting our great location. I'm sorry the bed was not as comfortable as you'd hoped. We hope to welcome you back again soon. Kind Regards - Karen Matthews, General Manager
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewComfortability, city views
Nothing
Dear DARRAN4785 - Thank you so much for your great review. We hope to welcome you back again soon. Kind Regards - Karen Matthews, General Manager
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAir-con, lovely bathroom -and a very spacious room
Was kept up all night by neighbours - you can hear people just having a conversation. The bed sheets also weren't good quality and the bed wasn't very comfortable
Dear Kara - Thank you for your kind comments with regards to the room. I'm sorry your rest was disturbed by neighbouring guests and that our bedding and comfort didn't meet expectations on this occasion. We'll review this with our team and hope to welcome you back for a more restful stay. Kind Regards - Karen Matthews, General Manager
Dear Kara - Thank you for your kind comments with regards to the room. I'm sorry your rest was disturbed by neighbouring guests and that our bedding and comfort didn't meet expectations on this occasion. We'll review this with o… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDidn't like the accessible room as everything too low and I have a chronic back problem. I was told as I booked through booking.com I got lowest priority for room allocation
Dear Charlotte - Thank you for your feedback. I'm very sorry that the room allocated was not ideal for you and for any discomfort this caused. Please be assured that all our guests are equally valued, regardless of the booking channel and I regret that this was not the impression you were given. Your comments have been shared with the team and we hope to welcome you back with a room better suited to your requirements. Kind Regards - Karen Matthews, General Manager
Dear Charlotte - Thank you for your feedback. I'm very sorry that the room allocated was not ideal for you and for any discomfort this caused. Please be assured that all our guests are equally valued, regardless of the booking channel a… Show more