Reviews of Mercure Livingston Hotel 3 stars
Almondview/Almondvale East, Livingston, EH54 6QB, United Kingdom
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewSpacious, comfortable room.
Quite expensive. Evening meal was adequate.
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewGood location - exceptionally comfortable bed, quiet and a lovely bath! Staff were so friendly and helpful. Loved the breakfast buffet with haggis and potato scones!
Absolutely nothing to dislike
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in June 2025
Verified reviewReviewed: 7 September 2025 · Stayed in August 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewEasy free parking/
No double room available
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewLocation was good and room was good and beds were comfortable.
Food in restaurants were very poor quality would definitely not eat there again.
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewPrices in Edinburgh were very high for the day we were booking. So this was nearby and affordable. It was definitely better than expected. The reviews were a little off putting, but I was satisfied with the price I paid. The main thing was that the place was nice and clean and the bedding was perfectly done. The beds were massive and comfy. The next day I stayed at premier inn … which was a bad choice comparatively.
I think the hotel entrance and sign board can be updated more lighting and better decor. New carpets can really uplift the hotel.
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewLocation, breakfast
Rooms a bit dated, carpet in upstairs lobby worn
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewThe shower was good.
The bed was too hard for my preference. The breakfast was just ok.
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewClean and quiet
Travel from the city center is convenient till the rail station, taking a taxi is the only option to reach. The restaurant closes early, then Uber eats the only option if you take a late train from the city center
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewTerrible customer service. They ignore me and refuse to give me an invoice. This VAT fraud and an issue for HMRC.
Reviewed: 6 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewCollege on desk named Rebecca went above and beyond to help us out knowing we had came from a bad hotel nearby.
Dear Jordan, Thankyou for your feedback, Rebecca will be chuffed. We are delighted that you found everything to be ideal and hope to see you back in the future. Regards Jill
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewComfy. Quiet. Older style but clean
Slightly old and tired furnishings but more than good enough for an overnight sleep.
Dear Eddie, Thankyou for your feedback, we are pleased to learn that you were comfortable throughout your stay and look forward to seeing you back in the future. Regards Jill
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewWe have just stayed here for two nights, room a little dated but a good size and spotless. Bed was comfortable. Shower was powerful but had to move the nozzle to face the wall as water was hitting the floor, shampoo, shower gel and liquid soap provided. We eat at the restaurant on first night and food was delicious. Breakfast was fantastic. All staff including house maids were so friendly. A good place to stay and only two min drive to the outlet shopping centre
Nothing
Dear Ann, Thankyou so much for your lovely feedback, the team will be pleased. It's great to know that you enjoyed all aspects of the hotel and found the location perfect for your requirements. We look forward to welcoming you back next time. Regards Jill
Dear Ann, Thankyou so much for your lovely feedback, the team will be pleased. It's great to know that you enjoyed all aspects of the hotel and found the location perfect for your requirements. We look forward to welcoming you back ne… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff were amazing expesially in the restaurant. The menu was basic but the food was really good. Good location not far from the train station and local amenities
The hotel is tired looking and had a bit of a musty smell in the room.
Dear Karen, Thankyou so much for your comments, all of which are greatly appreciated and shared with the team. We are pleased that you found the team to be amazing and enjoyed the food served in the Restaurant. Regards Jill
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewGreat staff really helpful
Hotel Looking a little tired and dated. I booked a double room but what didn’t like was the two single beds pushed together to make a double bed
Dear Guest, Thankyou for your comments, all of which are greatly appreciated and shared with the team. We are pleased that you found the team to be friendly and helpful. Regards Jill
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLovely spacious and comfortable rooms 👌
Dear Liz, We are pleased that you had a lovely stay and found the rooms to be clean and comfortable. Regards Jill
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff were mostly charming and helpful. The bar was open 24 hours!
It’s awful! It’s in desperate need of refurbishment. The rooms smell old. The carpets are absolutely awful really old and work with actual holes. I can’t believe any hotel would not replace these at least. It was a very warm day in August and the heating was in the restaurant and bar one evening.
Dear Justine, Thankyou for your feedback, all of which is very important to us and shared with the team so that going forward changes can be implemented where possible. Regards Jill
Reviewed: 1 September 2025 · Stayed in August 2025
Verified review