Reviews of ibis Swansea 2 stars

Hey, Rosie! A million thanks for your thoughtful review. It's fantastic you had such a positive experience with us. We're especially pleased our breakfast offerings and attentive team members made such an impression. Our chefs take pride in crafting varied morning spreads, and our staff always aims to create welcoming moments. While we regret any discomfort experienced, we're glad you mentioned it - our 24-hour reception can always assist with room adjustments. Fans are available upon request to help guests personalize their environment. Accessibility remains a priority throughout our property, from parking to room layouts. We hope this helped you make the most of exploring Swansea's coastal charm and convenient location near key transport links. We hope to welcome you back. Best wishes, Kate Davies, General Manager

Hey, Rosie! A million thanks for your thoughtful review. It's fantastic you had such a positive experience with us. We're especially pleased our breakfast offerings and attentive team members made such an impression. Our chefs t… Show more

Hi there Tony, Just wanted to say thanks for your feedback. It's wonderful to know our breakfast offerings hit the right note for you – we take pride in providing quality options that give good value. Our team members always aim to make stays stress-free, so hearing they made a positive difference is particularly rewarding. Regarding your note about location accessibility, we completely understand travel convenience matters. While we're nestled just outside the main hub, many guests find our free parking makes exploring nearby areas like Swansea Bay Campus straightforward. Finally, we're pleased our flexible checkout arrangements helped wrap up your visit comfortably. This flexibility is something we regularly extend to guests when possible. We'd love to welcome you back for another stay! Cheers, Kate Davies, General Manager

Hi there Tony, Just wanted to say thanks for your feedback. It's wonderful to know our breakfast offerings hit the right note for you – we take pride in providing quality options that give good value. Our team members always aim to ma… Show more

Hi there, Thank you for your review. We're delighted you found our hotel pleasant and functional during your stay. Our team takes pride in maintaining comfortable spaces like your quiet room, and we're particularly glad our parking facilities and EV chargers added convenience to your visit. While we regret any inconvenience regarding our location, we're fortunate to be nestled between Swansea's coastal beauty and key destinations like Liberty Stadium - perfect for guests wanting to explore beyond the city center. It's wonderful our Sweet Beds lived up to their reputation, and that you made good use of the room's practical features like the charging points. We hope the bathroom's modern design helped refresh you between adventures along the Gower Peninsula's stunning trails. We hope to welcome you back. Best wishes, Kate Davies, General Manager

Hi there, Thank you for your review. We're delighted you found our hotel pleasant and functional during your stay. Our team takes pride in maintaining comfortable spaces like your quiet room, and we're particularly glad our parkin… Show more

Hey there, Maureen! We're over the moon with your brilliant review. Thanks for your kind words! It's fantastic to know you enjoyed your stay with us. We take pride in maintaining spotless surroundings and ensuring our team offers genuine Welsh hospitality. Your recognition motivates us to keep delivering memorable experiences for every guest. We would love to see you again. Take care, Kate Davies, General Manager

Hey there, Maureen! We're over the moon with your brilliant review. Thanks for your kind words! It's fantastic to know you enjoyed your stay with us. We take pride in maintaining spotless surroundings and ensuring our team offers… Show more

Dear Guest, Thank you for taking the time to share feedback about your stay. It's wonderful to hear our team could enhance your stay through their assistance. We take pride in maintaining rooms that balance comfort with modern conveniences for all guests. Regarding the parking area, our security cameras and 24-hour staffing help us quickly address any disturbances, as you experienced firsthand. We're always working to minimize external factors impacting stays. Lastly, we're particularly pleased you noticed our sustainability efforts. Being steps away from Swansea Beach makes eco-conscious operations especially important to us here in St. Thomas. We hope to see you again. Take care, Kate Davies, General Manager

Dear Guest, Thank you for taking the time to share feedback about your stay. It's wonderful to hear our team could enhance your stay through their assistance. We take pride in maintaining rooms that balance comfort with modern conveni… Show more

Hey there, Saleem! We're so grateful you took the time to share your thoughts with us. We're delighted you found our location convenient for exploring Swansea's attractions like the Gower Peninsula and Oxford Street shopping. However, we regret any inconvenience during your stay. Our team is always available 24/7 at reception to address maintenance needs immediately, and we encourage guests to alert us during their visit for instant resolutions. We hope to see you soon. Happy travels, Kate Davies, General Manager

Hey there, Saleem! We're so grateful you took the time to share your thoughts with us. We're delighted you found our location convenient for exploring Swansea's attractions like the Gower Peninsula and Oxford Street shopping. … Show more

Hello Arthur, Thanks for sharing your thoughts on our hotel! It's wonderful to hear your stay was enjoyable and our team made such a difference. We take pride in creating memorable moments for our guests through genuine hospitality. Our location near Swansea Beach and the Gower Peninsula means there's always something new to discover nearby. We hope you managed to explore some of these highlights during your visit! Thanks again! Until next time, Kate Davies, General Manager

Hello Arthur, Thanks for sharing your thoughts on our hotel! It's wonderful to hear your stay was enjoyable and our team made such a difference. We take pride in creating memorable moments for our guests through genuine hospitality. … Show more

Hey there, Marian! We're thrilled to see your positive feedback. Thanks for sharing your experience with us. It’s fantastic to know you enjoyed your time at ibis Swansea. Our team takes pride in delivering prompt service and clear communication, especially for guests traveling with furry companions. We’re delighted everything met your expectations during check-out. I will pass your comments on to Maria. Finally, we hope you managed to explore our convenient location near Swansea Beach – perfect for refreshing dog walks! Thanks again! Until next time, Kate Davies, General Manager

Hey there, Marian! We're thrilled to see your positive feedback. Thanks for sharing your experience with us. It’s fantastic to know you enjoyed your time at ibis Swansea. Our team takes pride in delivering prompt service and clear co… Show more

Hello, Eddie! We can't thank you enough for your insightful review! We're thrilled you appreciated our convenient parking and clean, functional facilities during your stay. Maintaining these standards helps guests like you focus on exploring Swansea's gems like the Gower Peninsula. While we're sorry some aspects of your room's layout didn't quite hit the mark, our team is always available to discuss room preferences for future visits. Our 194 sq ft rooms are designed with smart space utilization in mind, as you noticed with the functional setup. On the plus side, it's fantastic our location near Swansea Beach and major transport routes worked well for your travels. Being just 1.6 miles from the city centre makes us a practical choice for both leisure and university visitors. We hope to see you next time you're in town. All the best, Kate Davies, General Manager

Hello, Eddie! We can't thank you enough for your insightful review! We're thrilled you appreciated our convenient parking and clean, functional facilities during your stay. Maintaining these standards helps guests like you focus … Show more