Reviews of Royal Hotel

The staff where amazing, very helpful on check in and all the way through the visit. the value of the room was decent.

My toilet was broken, the shower was dirty, and the room was so warm, the full hotel is like an oven, even with windows open and radiator off the room was still very hot, my other problem was the state of the TV remote it has not been cleaned for many months stained skin all over.

Reception and hotel interiors stunning. Cheap drinks package in ths afternoon. Room clean and comfortable but dated

Attention to detail. Sun terrace had weeds growing and a lot of ciggerette butt's. Just clean it!

We got married here and came back to celebrate our 10 year anniversary. A beautiful hotel and staff were lovely! Very helpful and friendly. Stayed in one for the suites, and it was perfect.

The breakfast was lovely, food was hot and fresh.

On arrival, our room, along with a lot more rooms, weren't ready, I understand that things run behind but instead of this being explained to us one of the reception staff was very rude and arrogant towards us, I slso witnessed her raising her voice (very loudly) to another one of the guests.

The room was dirty and had cobwebs. The bed was uncomfortable and the area was really noisy with dogs barking in the rooms most of the night.

I asked to change rooms as it had not been cleaned for a long period of time we got a different room and that was no better there was dog hairs on carpet wall paper had been ripped off on part of the wall cobwebs all over very dated furniture and needs a deep clean looks nothing like on website and of the staff needed to learn some manners I would not recommend or stay there again me and my partner have been bit by something in that room

Love the Churchill suite and the sun terrace

Pool was out of order

Location

Bad mannered FOH team, the most dirtiest person with black fingernail and stinks serving at the bar, room was a twin (321) and I’ve never EVER stayed in something so dirty in my life, door didn’t shut correctly, looked like someone had tried forcing it open previously, the cupboard under sink was FULL of mould, soooo dusty everywhere, skirting boards and surrounds were all sticky and disgusting, window ledge was filthy, dirty carpets, couldn’t use fan as it had an inch think of dust on the grill at the front, so thick that from side on you could see it building up about 5mm. Iron was dirty and unusable because it’d looked like it’s burnt every previous garment. Fortunately it was a quick stay and no time to swop. Also paid £109 for the room and through booking.com and it was half the price the day before 😡 it was appalling, food left on trays by lifts from start till end of trip, bar super expensive, filthy and just damn right an awful experience… worst hotel I’ve ever stayed in

Good location

Rooms need updating

Close to seafront not far from the main stretch

The floor was higher on one side of the room witch is crazy. The cleanliness of the room is not brilliant. Both nights they were noise nuisance kids hanging in corridor after 11pm scream shouting for at least 2 hours.

Nothing

Absolutely filthy and no daily room cleaning. Toilet flushing all night

Everything was great

Location

The receptionist was very rude, it's decent value for money, but it costs nothing to be pleasant. The bartender on the other hand was very helpful . The beds were camp beds !! The receptionist told me you get what you pay for !!

The Royal Hotel is a great location within Scarborough and central to visitor attractions in the town. We were given a very spacious, comfortable and clean seaview room which provided everything we needed for a wonderful stay. The hotel has stunning interiors, especially the main staircase/entrance area. Staff were friendly, helpful and knowledgeable with extra special thanks to Ian Drewery who was amazing and went above and beyond for guests. Breakfast was plentiful with well cooked quality produce and the evening meals from the daily changing menu are to be highly recommended. We had an excellent stay and will be returning to The Royal Hotel.

We have no complaints at all!

We recently stayed at The Royal Hotel and although it was cheap to stay, the shower was broken, there was no soap, body wash, bath and sink was dirty. I went to reception to tell about the shower and they never sent anyone to have a look. The guy on reception just offered a room move but we didn’t have time to change due to a reservation at a restaurant.

We had executive suite 207. It was great

All was ok

Where the hotel was located

The room was cramp it wasn't clean it had lots of spider webs the room layout was terrible we had lamps we could not plug in all the sockets was opposite the bed

Nothing

Room was small , noisy outside, bath was tiny , very uncomfortable stay

Excellent location, also good value for the money.

The bed we had wasn't great , very uncomfortable, and small.