Reviews of SACO Reading Castle Crescent 4 stars
2-12 Castle Crescent, Reading, RG1 6LZ, United Kingdom

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewComfortable, Clean, spacious and great location for what we needed.
Everything was good
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewOnly a 20min walk to the train station. Everything was extremely clean. The appartment had everything we needed. Parking right outside.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe fact that there wasn't a reception. Somewhere to wait or ask if room isn't available yet. Would like some direction how to use the washing machine and dishwasher. Would like some more glassware to cook food in oven. Also more cups etc, to make it more worthwhile to put on the washing machine. Also some direction to nearest busstop and which bus go to town. For foreners it would help a lot.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe instructions for collecting the keys were easy and straight forward. Good parking, loved the property, comfortable bed and sofa. Lovely and clean, helpful staff. Overall enjoyed my stay, would stay again, would recommend.
The key cards did not work, so couldn't get into the property. Had issues contacting the correct SACO Team as the telephone numbers provided were for bookings. However, the person I spoke to was very helpful, took 30 mins before I could get into the property. The only other thing, it would be nice to have some oven dishes to use and only one baking tray. I also couldn't access the manuals for the appliances.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEasy to find and simple check-in. Comfortable and well appointed. Quiet location with safe off street parking.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery easy to collect the key cards from a lock box.
Dishwasher didn't work. But this was minor inconvenience. Site host Ricky was very helpful in trying to troubleshoot. When that failed, he provided additional washing up supplies.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean spacious apartment in a really nice building. Easy checkin and checkout
Through booking and own website i got spamed with fishing messages asking for my credit card..strange stuff
Dear Ana Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here a clean spacious apartment in a really nice building We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Ana Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here a clean spacious apartment in a really nice building We really hope to see you again… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewGreat location in a quiet area.
Some parts were a little dated and small - kitchen/front room for a party of 4, however it’s fine if you’re not using it for cooking/eating in
Dear Nic Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found the apartments in great location and quiet area We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Nic Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found the apartments in great location and quiet area We really hope to see you again in the fu… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood location, generally clean and comfortable.
My wife stayed there for more than a week, and during that time they never bothered to unblock the shower, despite multiple request. Hair and other matter would bubble up through the drain.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe size of the apartment was great check in was easy good value for money. Comfy beds.
Dear guest Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you would be back if in Reading We really hope to see you again in the future Best wishes Adrian - General Manager
Dear guest Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you would be back if in Reading We really hope to see you again in the future Best wishes Adrian… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat stay. The manager that welcomed me - Ricky - was really, really helpful.
Dear Greg Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you had a great stay here We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Greg Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you had a great stay here We really hope to see you again in the future Best wishes Adrian - Gene… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewWe loved hoe well presented the apartment was. Modern,clean ,comfy and lots of space. It had everything we needed. Really easy booking and access, would definitely recommend to anyone.
Nothing, the only reason we didn't give a 10 out of 10 was that the bin didn't work and was a bit of a pain to open! But that was the only thing. Great apartment.
Dear Shawn Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you loved the apartment. I'm sorry to hear about the bin. It has a push system. Just push on the lid and it opens We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Shawn Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you loved the apartment. I'm sorry to hear about the bin. It has a push system. Just push on the l… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewVery close to Reading town centre, with good parking as long as you arrived quite early.
Thin curtains on the downstairs window to avoid having to put the blind down for privacy.
Dear Yvonne Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here a really practical place to stay We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Yvonne Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here a really practical place to stay We really hope to see you again in the future B… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewClean - fresh - quiet and central
No milk
Dear Martin Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you enjoyed your stay with us and found here a clean, fresh and quite central apartment We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Martin Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you enjoyed your stay with us and found here a clean, fresh and quite central apartment We reall… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewGreat location close to shops and pubs
Front door slams when someone goes in or out thin walls
Dear Paul Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here a good place to stay when working away We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Paul Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here a good place to stay when working away We really hope to see you again in the futur… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt was very quiet at night. The beds were comfortable and the staff were lovely and accommodating. The parking was a bonus.
The sofa wasn’t comfortable, the panel on the side of the bath was rotting and there were stains on the carpet. It wasn’t as nice as the photos or reviews in our opinion and needs some updating. Having booked a superior 2 bedroom we expected it to be on the ground floor and have access to shared garden space but should have checked the small print and relied less on the photos.
Dear Peter Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see it did the job for a short stay. I am sorry to see the apartment itself felt more dated to your liking. We have here 28 apartments, all different in layout, and only three of them are ground floor. Majority of the two bedroom are top floors due to layout of the buildings We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Peter Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see it did the job for a short stay. I am sorry to see the apartment itself felt more dated to your li… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewit was jus what i needit
Dear Mariola Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here just what you needed We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Mariola Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you found here just what you needed We really hope to see you again in the future Best wishes … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewShout out to Ricky who was really helpful. Our apartment was very nice and clean with a fully equipped kitchen. Very comfortable space in a great location for anyone travelling to Reading.
Dear Sadeem Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you enjoyed your stay here. I will share your feedback with Ricky our Head Host We really hope to see you again in the future Best wishes Adrian - General Manager
Dear Sadeem Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you enjoyed your stay here. I will share your feedback with Ricky our Head Host We really hope … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified review