Reviews of Sanderson London 5 stars

Dear Brittany, Thank you so much for your wonderful feedback. I am delighted to hear that you enjoyed your stay with us at Sanderson and that our team made you feel well taken care of at every touchpoint. It’s also great to know that you appreciated your upgraded room with the bathtub — a lovely way to make your stay extra special. We truly appreciate you choosing us for your time in London, and we look forward to welcoming you back again soon. Warm regards, Ali A

Dear Brittany, Thank you so much for your wonderful feedback. I am delighted to hear that you enjoyed your stay with us at Sanderson and that our team made you feel well taken care of at every touchpoint. It’s also great to know that you a… Show more

Dear Stephen, Thank you very much for your feedback and for returning to stay with us again. We’re delighted to hear you enjoyed a relaxed and comfortable visit, appreciated our breakfast and bar, and that our team made a positive impression. We also take note of your comments regarding service consistency and experience. Your observations are valuable and will help us continue improving the guest journey. We truly appreciate your support and hope to welcome you back again soon. Warmest Regards, Jose and the Sanderson Team

Dear Stephen, Thank you very much for your feedback and for returning to stay with us again. We’re delighted to hear you enjoyed a relaxed and comfortable visit, appreciated our breakfast and bar, and that our team made a positive impressi… Show more

Dear Roy, Thank you for sharing your feedback. We’re pleased to hear you found the room facilities good and enjoyed your overall stay. We also appreciate your comments regarding the air conditioning, pricing, and the absence of leisure facilities. Your observations are valuable and will be shared with our team as we continue to look at ways to improve the guest experience. We hope to have the opportunity to welcome you back again in the future. Warmest Regards, Jose and the Sanderson Team

Dear Roy, Thank you for sharing your feedback. We’re pleased to hear you found the room facilities good and enjoyed your overall stay. We also appreciate your comments regarding the air conditioning, pricing, and the absence of leisure fa… Show more

Dear Mandhour, Thank you for your kind review and excellent scores. We’re delighted you enjoyed our interior design and central location, and that our team made such a positive impression. We also appreciate your feedback regarding parking facilities and will certainly keep it in mind as we continue improving the guest experience. We look forward to welcoming you back again soon. Warmest Regards, Jose and the Sanderson Team

Dear Mandhour, Thank you for your kind review and excellent scores. We’re delighted you enjoyed our interior design and central location, and that our team made such a positive impression. We also appreciate your feedback regarding parkin… Show more

Dear Glen, Thank you for taking the time to share your impressions. While we’re pleased to hear you enjoyed the comfort of our beds and the service from our bar team, we’re truly sorry that the overall experience did not live up to your expectations or to the memories you had from previous visits. We understand your disappointment regarding the atmosphere, the Purple Bar, and the reception experience, and we take your comments seriously. Your feedback is important as we continue to review how best to enhance both our offering and the warmth of our welcome. We regret that we did not deliver the five-star experience you were hoping for and very much appreciate your honesty in sharing this with us. Kindest regards, Jose and the Sanderson Team

Dear Glen, Thank you for taking the time to share your impressions. While we’re pleased to hear you enjoyed the comfort of our beds and the service from our bar team, we’re truly sorry that the overall experience did not live up to your ex… Show more

Dear Scott, Thank you so much for your perfect rating and kind words. We’re delighted you enjoyed the comfort of our beds, the cool air conditioning, and the atmosphere of our lobby. It’s wonderful to know our team made your stay so enjoyable. We look forward to welcoming you back for another perfect night in London. Warmest Regards, Jose and the Sanderson Team

Dear Scott, Thank you so much for your perfect rating and kind words. We’re delighted you enjoyed the comfort of our beds, the cool air conditioning, and the atmosphere of our lobby. It’s wonderful to know our team made your stay so enjoya… Show more

Dear Talal, Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet expectations and that you left disappointed. This is certainly not the experience we aim to deliver. Your comments are important to us, and we would greatly appreciate the opportunity to learn more about what went wrong so we can address it and improve. If you are open to sharing more details, please feel free to contact us directly. Kind regards, Jose and the Sanderson Team

Dear Talal, Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet expectations and that you left disappointed. This is certainly not the experience we aim to deliver. Your comments are important to us,… Show more

Dear Juan Bernardo, Thank you for taking the time to share your experience. We are very sorry to hear about the delay you faced at check-in and the frustration this caused. This is not the level of efficiency or professionalism we aim to provide, and we sincerely apologise for the inconvenience. Your feedback is very important to us, and we will be reviewing this incident with our front office team to ensure improvements are made. We regret that we did not deliver the smooth arrival experience you deserved and hope we may have the opportunity to restore your trust in the future. Kind regards, Jose and the Sanderson Team

Dear Juan Bernardo, Thank you for taking the time to share your experience. We are very sorry to hear about the delay you faced at check-in and the frustration this caused. This is not the level of efficiency or professionalism we aim to p… Show more

Dear Claire, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our great location. We’re sorry, however, to learn that your stay was disturbed by noise and that you felt the property could benefit from updating. Your comments are very valuable to us, and we will review them with our team to improve the experience for future guests. We hope to have the chance to welcome you again and provide a more comfortable stay. Kind regards, Andrea

Dear Claire, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our great location. We’re sorry, however, to learn that your stay was disturbed by noise and that you felt the property could benefi… Show more

Dear Jennifer, Thank you so much for your glowing review and perfect scores! We’re delighted that you enjoyed the clean, bright, and spacious room, as well as our quiet yet convenient location. It’s wonderful to know that the late checkout made your travel day more comfortable. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Warm regards, Andrea

Dear Jennifer, Thank you so much for your glowing review and perfect scores! We’re delighted that you enjoyed the clean, bright, and spacious room, as well as our quiet yet convenient location. It’s wonderful to know that the late checkout… Show more