Main Street, Scalloway, ZE1 0TR, United Kingdom
#3 of 6 hotels in Scalloway
Guests' ChoiceBased on 144 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.2
Staff
8.9
Value for money
8.0
Free Wifi
8.2
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End of dialog contentReviewed: August 29, 2025
Paul
United KingdomNo WiFi.
Great location on the seafront and good food.
Stayed in August 2025
Reviewed: August 21, 2025
Maddox
United Kingdomcheckin and out times
the hotel bar and breckfast room
Stayed in July 2025
Reviewed: August 16, 2025
Jo
United KingdomLocation Friendly staff Relaxed atmosphere Slightly noisy due to locals and band on opposite hotel
Stayed in August 2025
Reviewed: August 10, 2025
Mike
CanadaPeaceful location; lovely room; comfortable bed; restaurant on property for dinners. Great breakfasts. Lovely staff.
Stayed in June 2025
Reviewed: August 7, 2025
Elena
ItalyN/A
Located in the heart of Calloway, this hotel boasts a retro ambiance that evokes a sense of nostalgia. It has recently been renovated while maintaining its identity. The staff is nice.
Stayed in August 2025
Reviewed: July 12, 2025
Alessandra
ItalyQuite noisy. People at the pub downstairs will be loud until about 2230, so if you'd like to have an early night, forget about it, unless it doesn't bother you. In the room there was a noisy (similar to old fridge engines) that I couldn't figure it out, but eventually, it stopped.
Very clean room with a nice view
Stayed in July 2025
Reviewed: June 25, 2025
Andrew
United KingdomThere were a few things that didn't quite work. As it was at the start of the season and some of the staff were new they were still learning what was needed. However I did get the feeling that things would be sorted out, see "What did you like ?" comment.
The staff tried their best to be helpful. They listened to the guests and were attentive at getting things right. A positive can do attitude goes a long way.
Stayed in June 2025
Reviewed: June 18, 2025
Kirsten
New ZealandI had three very good breakfasts included with our stay. All staff were friendly and catered for their guests needs. The evening staff worked hard to match their guests needs. We recommend the mussels, better than we have had at other establishments in Shetland.
Stayed in June 2025
Reviewed: June 12, 2025
Janet
United KingdomWiFi non-existent for days after enquiring of a 3rd member of staff was given access to office WiFi. Other member just said "it happens sometimes" and wasn't able to link me to office. I had to press to make sure I was charged for one evening meal. If breakfast fruit could be cut to make salad, it would be more palatable.. Ran out of muesli after 1st morning.. Could milk be left in refrigerated section overnight for those with early departures to use for morning drink- coffee machine fairly temperamental, I saw many folk give up on it...as breakfast room not always staffed. (Staff cover bar, restaurant and reception it seems)
Lovely spot on the seafront/main street. Warm, friendly, clean, and good that food served in evenings. Be aware of later breakfast time at weekends. I enjoyed my stay.
Stayed in June 2025
Reviewed: June 10, 2025
Steve
United KingdomThe parking was fine for us but I imagine could be an issue in the summer months
The room was clean and quiet and the restaurant food was good.
Stayed in May 2025
Reviewed: June 10, 2025
Sheila
United KingdomOn our second night menu choice in bar area was limited- no mussels, fish and chips or steak pie. Disappointed as this was our first choices but equally what we chose was nice.
Location and friendly staff
Stayed in June 2025
Reviewed: June 9, 2025
Anne
AustraliaLocation close to harbor,dining downstairs
Stayed in June 2025
Reviewed: June 8, 2025
Darren
United KingdomKitchen wasn't open on the nights we were there. They were in the middle of changing chefs which was explained well, so we understood the situation.
Great location, very friendly and helpful staff. Breakfast was delicious and plentiful!
Stayed in June 2025
Reviewed: May 29, 2025
Kate
United KingdomThere had obviously been some problem with the bathroom mirror which wasn't mentioned by staff when we booked in - but attempts had been made to at least provide a replacement, so no bother.
On arrival in wild and windy weather, with the hotel bar noisy with Sunday drinkers and sport on the TV, we weren't sure ... but our room was a quiet oasis, clean and with lovely heavy woollen curtains to help block out the light at night (it was May!). The food in the restaurant in the evening was very good, aspiring to excellent cuisine. Staff were all friendly and helpful. Despite being told by Booking.com that breakfast was not included, we were delighted to find that a continental breakfast actually was included and was sufficient.
Stayed in May 2025
Reviewed: May 17, 2025
Ellie
United KingdomSome areas of the corridor didn’t smell clean, though the room was spotless.
Good location, clean, friendly staff, enjoyed the food
Stayed in May 2025
Reviewed: May 11, 2025
Rhona
United KingdomLiked everything
Excellent location for work. Staff friendly and welcoming. Facilities clean and comfortable. Plenty of choice for evening meals.
Stayed in March 2025
Reviewed: December 27, 2024
Matthew
AustraliaFriendly, car parking across the road. Food in the restaurant was lovely. Clean room.
Stayed in October 2024
Reviewed: December 10, 2024
Belinda
United KingdomNothing
The location is ideal. There is a lovely pub downstairs with good food. The room was clean and comfortable.
Stayed in November 2024
Reviewed: October 14, 2024
Graham
United KingdomThe room was comfortable and clean.
Stayed in October 2024
Reviewed: October 4, 2024
Agnes
United KingdomRoom above back door of kitchen so noisy at times up to about midnight
Good location. Friendly staff, very helpful.
Stayed in October 2024
Reviewed: October 3, 2024
Rita
AustriaLocation is perfect, it takes 10min to Lerwick, they also offer dinner and breakfast options
Stayed in September 2024
Reviewed: September 29, 2024
Mike
United KingdomVery small room. I’d suggest removing the trouser press - it made getting in and out of bed a struggle!
Location great, easy free parking, nicely decorated and very clean. Restaurant was good too
Stayed in September 2024
Reviewed: September 23, 2024
Patricia
United KingdomMeal Monday night - too dry
Shower!
Stayed in September 2024
Reviewed: September 6, 2024
Diane
United StatesWe felt like part of the family. Staff were excellent and so helpful. The food was very good. Make sure you try the scallops.
Stayed in September 2024
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