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Reviews of Scalloway Hotel

Main Street, Scalloway, ZE1 0TR, United Kingdom

#3 of 6 hotels in Scalloway

Guests' Choice

Review Score

Based on 144 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: August 29, 2025

    8.0
    Convenient base
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    No WiFi.

    Great location on the seafront and good food.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    we had a nice short stay ,and felt safe .
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights

    checkin and out times

    the hotel bar and breckfast room

    Stayed in July 2025

  • Reviewed: August 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location Friendly staff Relaxed atmosphere Slightly noisy due to locals and band on opposite hotel

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    We experienced “simmer dim” from the Scalloway harbour. Magical! Really enjoyed our stay at the Scalloway hotel.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Peaceful location; lovely room; comfortable bed; restaurant on property for dinners. Great breakfasts. Lovely staff.

    Stayed in June 2025

  • Reviewed: August 7, 2025

    9.0
    Cozy hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Located in the heart of Calloway, this hotel boasts a retro ambiance that evokes a sense of nostalgia. It has recently been renovated while maintaining its identity. The staff is nice.

    Stayed in August 2025

  • Reviewed: July 12, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Quite noisy. People at the pub downstairs will be loud until about 2230, so if you'd like to have an early night, forget about it, unless it doesn't bother you. In the room there was a noisy (similar to old fridge engines) that I couldn't figure it out, but eventually, it stopped.

    Very clean room with a nice view

    Stayed in July 2025

  • Reviewed: June 25, 2025

    7.0
    A good place to start the Shetland visit.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    There were a few things that didn't quite work. As it was at the start of the season and some of the staff were new they were still learning what was needed. However I did get the feeling that things would be sorted out, see "What did you like ?" comment.

    The staff tried their best to be helpful. They listened to the guests and were attentive at getting things right. A positive can do attitude goes a long way.

    Stayed in June 2025

  • Reviewed: June 18, 2025

    7.0
    A comfortable relaxed stay at an affordable price point.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    I had three very good breakfasts included with our stay. All staff were friendly and catered for their guests needs. The evening staff worked hard to match their guests needs. We recommend the mussels, better than we have had at other establishments in Shetland.

    Stayed in June 2025

  • Reviewed: June 12, 2025

    7.0
    Overall enjoyable stay
    • Leisure trip
    • Solo traveler
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    WiFi non-existent for days after enquiring of a 3rd member of staff was given access to office WiFi. Other member just said "it happens sometimes" and wasn't able to link me to office. I had to press to make sure I was charged for one evening meal. If breakfast fruit could be cut to make salad, it would be more palatable.. Ran out of muesli after 1st morning.. Could milk be left in refrigerated section overnight for those with early departures to use for morning drink- coffee machine fairly temperamental, I saw many folk give up on it...as breakfast room not always staffed. (Staff cover bar, restaurant and reception it seems)

    Lovely spot on the seafront/main street. Warm, friendly, clean, and good that food served in evenings. Be aware of later breakfast time at weekends. I enjoyed my stay.

    Stayed in June 2025

  • Reviewed: June 10, 2025

    8.0
    Nice hotel and staff in lovely area of Shetland
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking was fine for us but I imagine could be an issue in the summer months

    The room was clean and quiet and the restaurant food was good.

    Stayed in May 2025

  • Reviewed: June 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    On our second night menu choice in bar area was limited- no mussels, fish and chips or steak pie. Disappointed as this was our first choices but equally what we chose was nice.

    Location and friendly staff

    Stayed in June 2025

  • Reviewed: June 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Location close to harbor,dining downstairs

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    Great place to stay, we will be back!
    • Business trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights

    Kitchen wasn't open on the nights we were there. They were in the middle of changing chefs which was explained well, so we understood the situation.

    Great location, very friendly and helpful staff. Breakfast was delicious and plentiful!

    Stayed in June 2025

  • Reviewed: May 29, 2025

    8.0
    A good base for central mainland in Shetland
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights

    There had obviously been some problem with the bathroom mirror which wasn't mentioned by staff when we booked in - but attempts had been made to at least provide a replacement, so no bother.

    On arrival in wild and windy weather, with the hotel bar noisy with Sunday drinkers and sport on the TV, we weren't sure ... but our room was a quiet oasis, clean and with lovely heavy woollen curtains to help block out the light at night (it was May!). The food in the restaurant in the evening was very good, aspiring to excellent cuisine. Staff were all friendly and helpful. Despite being told by Booking.com that breakfast was not included, we were delighted to find that a continental breakfast actually was included and was sufficient.

    Stayed in May 2025

  • Reviewed: May 17, 2025

    8.0
    Very pleasant stay, would stay again
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Some areas of the corridor didn’t smell clean, though the room was spotless.

    Good location, clean, friendly staff, enjoyed the food

    Stayed in May 2025

  • Reviewed: May 11, 2025

    9.0
    I'll be back
    • Business trip
    • Solo traveler
    • Single Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Liked everything

    Excellent location for work. Staff friendly and welcoming. Facilities clean and comfortable. Plenty of choice for evening meals.

    Stayed in March 2025

  • Reviewed: December 27, 2024

    9.0
    Friendly, clean, lovely food, nice location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 4 nights

    Friendly, car parking across the road. Food in the restaurant was lovely. Clean room.

    Stayed in October 2024

  • Reviewed: December 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The location is ideal. There is a lovely pub downstairs with good food. The room was clean and comfortable.

    Stayed in November 2024

  • Reviewed: October 14, 2024

    7.0
    Comfortable and clean room, with friendly staff.
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The room was comfortable and clean.

    Stayed in October 2024

  • Reviewed: October 4, 2024

    8.0
    Pleasant stay in a nice hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Room above back door of kitchen so noisy at times up to about midnight

    Good location. Friendly staff, very helpful.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is perfect, it takes 10min to Lerwick, they also offer dinner and breakfast options

    Stayed in September 2024

  • Reviewed: September 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small room. I’d suggest removing the trouser press - it made getting in and out of bed a struggle!

    Location great, easy free parking, nicely decorated and very clean. Restaurant was good too

    Stayed in September 2024

  • Reviewed: September 23, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Meal Monday night - too dry

    Shower!

    Stayed in September 2024

  • Reviewed: September 6, 2024

    9.0
    Friendly staff in a great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    We felt like part of the family. Staff were excellent and so helpful. The food was very good. Make sure you try the scallops.

    Stayed in September 2024

Showing 1 - 25

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