Reviews of Seamill Hydro Hotel 4 stars
Ardrossan Road, Seamill, KA23 9ND, United Kingdom
Loading
Guests also reviewed these properties:
Sacramento, United States
Payson, United States
Dujiangyan, China
Soreang, Indonesia
Sharm El Sheikh, Egypt
Divjakë, Albania
Ulan-Ude, Russia
Alba, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation great Good size room
Wallpaper peeling on walls Too warm in room Shower leaking
Good Afternoon, thank you for your feedback. We are pleased that you enjoyed the location and found the room to be of a good size. However, we are sorry about the maintenance issues you had and we have made the maintenance department aware of this. All of our hotel rooms are scheduled for refurbishment in the near future and we hope to welcome you back for a more comfortable experience in the future. Kind Regards Anne
Good Afternoon, thank you for your feedback. We are pleased that you enjoyed the location and found the room to be of a good size. However, we are sorry about the maintenance issues you had and we have made the maintenance department aware … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewExcellent enjoyable stay Staff friendly and food lovely
Thank you for your positive feedback. We look forward to welcoming you back. Regards Anne
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation is lovely, room was spacious and bathroom massive and modern.
Tired in some areas. Dining area felt cramped. Order for drinks wrong and waited for a considerable time from order to delivery. Evening meal order wrong however kept what was delivered and manager took 50% off that one meal and offered a complimentary drink.
Thank you for your feedback and for highlighting both the positives and the areas where we can improve. We're glad you enjoyed the beautiful location, spacious room, and modern bathroom. We apologise for the mix-ups with your food and drink orders and the delays in service. While we're pleased our team was able to offer a resolution at the time, we understand this affected your overall dining experience. Please note that the restaurant is currently undergoing some extension work, which may have contributed to the feeling of the dining area being cramped. We appreciate your patience and understanding during this time. Your comments have been noted and will help us as we continue to improve our facilities and service. We hope to welcome you back for an even better experience in the future.
Thank you for your feedback and for highlighting both the positives and the areas where we can improve. We're glad you enjoyed the beautiful location, spacious room, and modern bathroom. We apologise for the mix-ups with your food and … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood pool, decent gym
Dinner was disaster, when we arrived every table was getting an apology from the manager - DBB customers had been double charged or had puddings missed, and others had waited so long they just wanted to leave. It took 25 minutes for our first drinks order to be taken, we had a serious intolerance on our table which was clearly written on the order (and shown on the receipt) but was completely ignored by the kitchen and the food was served with the Sheehan clearly present. I ordered my second drink as the mains arrived, and after 2 prompts to the staff it finally came as we'd finished as wanted the bill. Incredibly poor service. Entire hotel was too hot. No air con in rooms, only ineffective fans. Left room windows open but there was a construction site outside which woke us up early. Breakfast was another disaster as the eggs Benedict was served with cremated toast - somehow the chef allowed this to be released from their kitchen, and the waiter actually served it with a straight face. It would have been comical, if it wasn't so terrible.
Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointing experience and regret that we did not meet your expectations on this occasion. We take all guest concerns seriously, particularly regarding dietary requirements and food service, and we will be addressing the issues you’ve raised with both our kitchen and front-of-house teams. Your comments about the room temperature and delays in service have also been noted and shared with management to help us improve our operations and guest experience moving forward. While we're pleased you enjoyed the pool and gym facilities, we understand the overall stay fell short. We appreciate your detailed feedback and will use it constructively as part of our ongoing efforts to improve.
Thank you for taking the time to share your feedback. We’re sorry to hear about your disappointing experience and regret that we did not meet your expectations on this occasion. We take all guest concerns seriously, particularly regarding … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very good, wide choice and prompt service
I booked dinner and was told the Orangery Restaurant was closed for refurbishment and we had to dine in the Aura Bar. In fact there were guests dining in the Orangery. I had made my booking a month before my stay. Food was good for dinner but service was very slow.
Thank you for taking the time to leave a review. We're delighted to hear you enjoyed the breakfast selection and prompt service, and that you found the food at dinner to be of good quality. We sincerely apologise for the confusion regarding your dinner booking and the availability of the Orangery Restaurant. We’re glad you had an enjoyable stay overall, and we hope to welcome you back for an even better experience next time.
Thank you for taking the time to leave a review. We're delighted to hear you enjoyed the breakfast selection and prompt service, and that you found the food at dinner to be of good quality. We sincerely apologise for the confusion regar… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLiked it all
Nothing
Thank you so much for your excellent review. We're thrilled to hear that you enjoyed everything about your stay. We hope to welcome you back again soon.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff were friendly and helpful. The food was good in the restaurant as well.
We were staying in the building next to the hotel and it definitely did not live up to expectations. The interior was very tired with marks on the wall, stains on the carpet and a very uncomfortable bed. Cancelled our 2nd night and received a voucher as they wouldn't refund the difference.
Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff friendly and helpful, and that you enjoyed the food in our restaurant. We’re sorry to learn that your accommodation did not meet your expectations. While we understand your concerns, we would like to note that an alternative room was offered at the time, but this was unfortunately declined. As per our booking terms, refunds are not available for early departures, though we did provide a voucher as a gesture of goodwill. We value all feedback as it helps us improve.
Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff friendly and helpful, and that you enjoyed the food in our restaurant. We’re sorry to learn that your accommodation did not meet your … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWell situated
It feels like a conveyer belt of weddings so when you not attending a wedding it feels run down, staff did the bare minimum.
Thanks for your feedback. We're glad you liked the location but sorry to hear the experience didn’t meet expectations. We’ll review your comments with our team to ensure all guests feel valued, whether attending an event or not.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBreakfast good but didn’t like having to book a time.
Booking a time for breakfast
Thank you for your feedback We're glad you enjoyed the breakfast. We understand that booking a time may not be ideal, we introduced this as it stops the long queues and everyone turning up at the same time, however we appreciate your input. Kind Regards Anne
Thank you for your feedback We're glad you enjoyed the breakfast. We understand that booking a time may not be ideal, we introduced this as it stops the long queues and everyone turning up at the same time, however we appreciate your i… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean room, good breakfast
Thank you for your kind words. We're so glad to hear you enjoyed our friendly staff, clean rooms, and breakfast. We hope to welcome you back again soon.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFantastic location. Friendly & helpful staff (especially Kirsty who goes above & beyond to assist in customer care & Fiona on reception)! Food in both the Orangery restaurant & the Aura bar are excellent. Grounds & scenery are wonderful.
Some rooms a little tired & dated & could use some refurbishing, but think this may well already be underway.
Thank you for your kind review. We're glad to hear you enjoyed our fantastic location, the food in both the Orangery Restaurant and Aura Bar, and the beauty of our grounds and scenery. A special thank you for highlighting Kirsty and Fiona – we’ll be sure to pass along your lovely comments to them. We also appreciate your feedback regarding the rooms. Refurbishments are indeed underway as part of our ongoing commitment to improving the guest experience. We hope to welcome you back again soon and show you the continued improvements. Kind Regards Anne
Thank you for your kind review. We're glad to hear you enjoyed our fantastic location, the food in both the Orangery Restaurant and Aura Bar, and the beauty of our grounds and scenery. A special thank you for highlighting Kirsty and Fio… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewOrangery extension and patio is excellent
Nothing
Thank you for your positive feedback. We are pleased to hear you enjoyed the Orangery extension and patio. We hope to welcome you back again soon to enjoy it all over again. Kind Regards Anne
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent
Aircon in rooms, too hot for my Father to sleep well
Thank you for your kind words about our staff – we’re so pleased to hear they made a positive impression We're sorry to hear the air conditioning in the room wasn’t comfortable for your father. We hope to welcome you back again soon. Kind Regards Anne
Thank you for your kind words about our staff – we’re so pleased to hear they made a positive impression We're sorry to hear the air conditioning in the room wasn’t comfortable for your father. We hope to welcome you back again soon. K… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect
Nothing
Thank you so much for your kind words. We're thrilled to hear everything was perfect. We look forward to welcoming you back soon.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff courteous and helpful Food excellent especially breakfast
Nothing to do or see in Seamill
Thank you for your kind words. We're delighted you enjoyed the food and found our staff helpful. Seamill is a peaceful spot, but we’re always happy to recommend nearby things to do. Hope to welcome you back soon.
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly and room immaculate, lovely pool
Thank you for your kind words. We're delighted to hear that you found the team friendly and the room immaculate, our staff works hard to ensure every guest feels welcome and comfortable. We're also glad you enjoyed the pool. We hope to welcome you back again soon for another relaxing stay.
Thank you for your kind words. We're delighted to hear that you found the team friendly and the room immaculate, our staff works hard to ensure every guest feels welcome and comfortable. We're also glad you enjoyed the pool. We hope… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLovely views. Rooms Nicely decorated and clean. Spa facilities were good. Friendly staff.
There was a pungent smell (sewage) from 10pm till 8am. Staff were friendly but there appeared to be a lot of new staff and they weren’t fully up to speed. Eg in the restaurant we weren’t asked if we wanted a 2nd drink or told what the soup of the day was. In the bar got G & T served jn a wine glass with no lemon by a barman, and then got it in a globe glass with lemon and straws and ice by a different barman.
Thank you for your kind comments about the views, spa, cleanliness, and our friendly team — we're really pleased you had a relaxing and enjoyable stay. Regarding the smell you experienced, it does occasionally come from the nearby sea, especially in certain weather conditions, however we understand it can be unpleasant and we’re looking into ways to minimize its impact. We appreciate your feedback on service and are working to train new staff to ensure a smoother experience. Hope to welcome you back soon.
Thank you for your kind comments about the views, spa, cleanliness, and our friendly team — we're really pleased you had a relaxing and enjoyable stay. Regarding the smell you experienced, it does occasionally come from the nearby sea,… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe location was perfect and we had the weather to match. Facilities were great
Thank you for your lovely feedback. We're so pleased you enjoyed the location, the great weather, and our facilities. We hope to welcome you back again soon.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation
Outside impressive, inside specifically bedrooms tired and dreary
Thank you for your feedback. We're glad you appreciated the location and exterior of the hotel, but we're sorry to hear that the room didn’t meet your expectations. Your comments have been noted as we continue to update and improve our facilities.
Thank you for your feedback. We're glad you appreciated the location and exterior of the hotel, but we're sorry to hear that the room didn’t meet your expectations. Your comments have been noted as we continue to update and improve … Show more