Caithness, John O Groats, KW1 4YR, United Kingdom
#7 of 8 hotels in John O Groats
Guests' ChoiceBased on 1046 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.9
Facilities
7.4
Staff
8.4
Value for money
7.5
Free WiFi
7.6
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End of dialog contentReviewed: 5 September 2025
Tracey
United KingdomStaff were very young albeit some very good at their job, whilst we were having a relaxing drink in the bar 3 x staff members were verbally abusive about other staff members using foul language during their conversion, clearly heard too! Not very professional
Location was fantastic, breakfast excellent, bed comfortable, facilities ok
Stayed in September 2025
Reviewed: 5 September 2025
Margaret
United KingdomToilet cistern not working well
Location for what we wanted to do
Stayed in August 2025
Reviewed: 4 September 2025
Anna
United KingdomRoom was fine if a little tight for 3 of us. Fabric headboard appeared to have bits scratched out of it. Could do with replacing.
Friendly staff, great location. Good food in the restaurant.
Stayed in August 2025
Reviewed: 1 September 2025
Debbie
United KingdomWe had a double room, but it was very small, more like the size a single bed should be in. The hotel could do with an update
Comfortable hotel, great staff, and location. Lovely food.
Stayed in September 2025
Reviewed: 1 September 2025
Sue
United KingdomStrong smell of mould in our room. Hotel is very tired, dead flowers on the dining table just about summed it up.
Convenient location. Dinner and breakfast were good. Staff were nice.
Stayed in August 2025
Reviewed: 30 August 2025
Jeffrey
United StatesReally nice stay and the hotel is very convenient to the Pentland ferry to Orkney (at Gills Bay).
Stayed in August 2025
Reviewed: 30 August 2025
Agentz
AustraliaThe room looked tired & was small. There was no remote for the tv & the hose for the shower head was broken. The shower head kept falling off its handle. The bathroom floor looked shabby - it could have been the concrete finish, or it needed re-tiling. The tv was tiny! Needed binoculars to view it. My laptop was bigger. For the price, we expected a bit better.
The dinner at the restaurant was awesome!
Stayed in August 2025
Reviewed: 28 August 2025
Nic
United KingdomSpirit based drinks at the bar seemed weak and on a Tuesday evening they shut the bar at 10:20pm despite 5-6 people in there having a drink and chatting away happily. Odd.
Location good, food good. Most staff very good. Room OK.
Stayed in July 2025
Reviewed: 28 August 2025
James
United KingdomRoom a tad stuffy, minimal airflow through a smallish room window which faced a wall ...but not tragic....
Staff were great, comfy bed, dated but spotless room, wasn't expecting such an excellent evening dining experience, but super tasty menu dishes, service superb.... brilliant breakfast to start the next leg of the NC500.
Stayed in August 2025
Reviewed: 28 August 2025
Rohith
United KingdomThe standard double room was very small and the windows are just facing a wall. Felt a bit claustrophobic. But all facilities are there. So just a compromise I guess.
Property itself is a bit conjusted in terms of space of rooms. But the facilities are there. Staff are nice and polite. Food is great.
Stayed in August 2025
Reviewed: 27 August 2025
Simon
Brazil4pm check in and 10am check out is a bit out of the normal. Making a booking time for breakfast is also unusual, normally there is a cut of time for ordering. Should allow for a gratuity option on card payments so staff can be recognised for the good service which we received during dinner.
Room was clean.
Stayed in August 2025
Reviewed: 26 August 2025
Bailey
United KingdomThe picture above doesn’t represent the room! I’m not keen on a double bed against the wall.
Stayed in August 2025
Reviewed: 25 August 2025
Robert
United KingdomOnly issue I had was the pillows were to thin on there own but too thick when put together otherwise it was good
Good location, friendly staff, excellent food
Stayed in August 2025
Reviewed: 23 August 2025
Kayden
MaltaBreakfast was very small and took a while to be served but apart from that all was good 👍
We stayed only for one night as we were completing the NC500, stay was great bedding was comfortable aswell.
Stayed in August 2025
Reviewed: 22 August 2025
Sarah
United KingdomThe hotel is a little tired in places.
Friendly staff, lovely food and a comfortable place to rest after a long day travelling.
Stayed in August 2025
Reviewed: 12 August 2025
Karen
United KingdomCould do with updating
Central
Stayed in August 2025
Reviewed: 12 August 2025
Valentine
United KingdomProperty was a bit dated .
It was close to my destination .
Stayed in August 2025
Reviewed: 12 August 2025
David
United KingdomStaff were efficient, and some were friendly and engaging. Others weren't.
Very comfortable room
Stayed in August 2025
Reviewed: 3 August 2025
Kelly
United KingdomThe hotel and the room really need a re fresh and update old stained carpets, old thin curtains that don't keep out the light. Holes and dirt marks all over walls. The pictures of the room looked lovely but do not reflect the tired worn outdated surroundings. I just felt for 171 for a night it didn't feel like I got what I paid for.
The views were amazing and the staff were friendly
Stayed in August 2025
Reviewed: 29 July 2025
Stephen
New Zealandreasonable bar prices and good restaurant food
Stayed in July 2025
Reviewed: 24 July 2025
Pedro
United KingdomGreat location, very good restaurant.
Stayed in July 2025
Reviewed: 20 July 2025
Jill
AustraliaBad lighting in room, difficult for hair and makeup. One main light not working. Curtains hardly covered window so woken by early morning light
The evening meal which was delicious . Also the spacious room which had all the desired facilities
Stayed in July 2025
Reviewed: 19 July 2025
Timothy
United Kingdomfacilities were a bit basic for the price
location.... breakfast was of good quality
Stayed in July 2025
Reviewed: 12 July 2025
Julie
United KingdomGood place to stay accommodated for our needs staff friendly would recommend
Stayed in July 2025
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