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Comentários de Serenity Hotel 3 estrelas

42 Tregonwell Road, Bournemouth, BH2 5NT, Reino Unido

N.º 54 de 66 hotéis em Bournemouth

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Pontuação de comentários

Com base em 123 comentários sobre hotéis

5,9

Categorias da Pontuação

  • Limpeza

    7,0

  • Conforto

    6,8

  • Localização

    8,5

  • Comodidades

    6,0

  • Funcionários

    7,0

  • Relação Qualidade/Preço

    6,7

  • Wi-Fi gratuito

    6,8

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  • Comentário efetuado em: 14 de agosto, 2025

    6,0
    Agradável
    • Viagem de lazer
    • Família com filhos mais novos
    • Quarto Triplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    The shower had very weak water pressure, barely more than a trickle.

    The location was great - very close to the beach, clean, pleasantly quiet."

    Estadia em agosto, 2025

  • Comentário efetuado em: 27 de junho, 2025

    5,0
    Aceitável
    • Viagem de lazer
    • Viajante individual
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    The ceiling was coming off, there was only two sockets which were for the fridge and kettle.

    The location

    Estadia em junho, 2025

  • Comentário efetuado em: 15 de junho, 2025

    5,0
    "Great stay apart from no cold water, only found out when came back after work"
    • Viagem de negócios
    • Casal
    • Quarto Triplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    No running cold water out of sink tap and taps over bath leaked when turned on. Room 309

    Great location for work

    Estadia em junho, 2025

  • Comentário efetuado em: 1 de junho, 2025

    7,0
    Bom
    • Viagem de lazer
    • Casal
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    There was only 1 bedside table and no lamps. The floor in bathroom was slippery with no shoes on. The shower doors didn't meet in the middle. Could have done with an iron. There needed to be more plug sockets.

    The room was tidy and the bed was so comfy. Liked the bows on the toilet rolls. Liked that there was a fridge freezer in the room. Also the hairdryer.

    Estadia em junho, 2025

  • Comentário efetuado em: 30 de maio, 2025

    7,0
    "Met my needs perfectly and I'd stay there again"
    • Viagem de lazer
    • Viajante individual
    • Quarto Duplo Deluxe
    • Ficou 1 noite

    Suggested improvements 1. I'd recommend notifying guests that they need to check in at the sister hotel (about a minute walk away) ahead of their arrival. If you arrive tired after a long journey or it's late or the weather is poor, it might not go down well. 2. Also suggest putting a simple map on the notice of the front door, to help those who process things visually work out where they need to go. 3. As breakfast isn't available at the hotel, suggest provide a list of places that offer breakfast (cafes, hotels that allow walk-ins etc) and also directions to the nearest convenience store (there's a NISA a couple of minutes walk away) if guests wish to do their own thing.

    Location was ideal for spending the weekend at a convention at the BIC Accommodation was roomy, clean and quiet (thanks to location at back of building and other guests being considerate) Ability to park out front was super helpful and the daily charge was much cheaper than any other alternatives. I was also grateful to be able to check in early (luck of the draw I guess). Didn't see any staff at the hotel but the team at the sister hotel with welcoming and helpful

    Estadia em maio, 2025

  • Comentário efetuado em: 29 de abril, 2025

    7,0
    "It was good for an over night stay,"
    • Viagem de lazer
    • Família com filhos mais novos
    • Quarto Triplo Deluxe
    • Ficou 1 noite

    Bathroom very small and water pressure in shower not very good.

    There was no breakfast offered.

    Estadia em abril, 2025

  • Comentário efetuado em: 17 de novembro, 2024

    5,0
    Aceitável
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 2 noites
    • Submetido através de dispositivo móvel

    You never see any staff and someone should visit to ask if you needed more tea or coffee could not get the tv to work properly and when I called respeption there wasn't anyone to come help...

    Near town center

    Estadia em novembro, 2024

  • Comentário efetuado em: 2 de novembro, 2024

    5,0
    "Handy, cheap but not great"
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 1 noite

    I might have been upgraded to a double room but it was stiflingly hot despite my efforts to turn radiator off. No bedside light, Noisy fridge/ freezer in the room struggling against the heat just to keep tiny long life milk pots in. No staff on premises. No catering at all. More a hostel than hotel. Extra charge of £10 cash for a permit to park in the empty car park that I had not been advised of.

    Location was convenient. I was given a double room as they didnt have a single. it was clean and cheap

    Estadia em novembro, 2024

  • Comentário efetuado em: 17 de outubro, 2024

    6,0
    Agradável
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    It wasn't clear that you had to go to another hotel to book in. The bin hadn't been emptied and the bed was unmaid

    Location

    Estadia em outubro, 2024

  • Comentário efetuado em: 4 de outubro, 2024

    6,0
    Agradável
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 2 noites
    • Submetido através de dispositivo móvel

    Everything else was acceptable for the price

    Staff was a kind man

    Estadia em setembro, 2024

  • Comentário efetuado em: 5 de setembro, 2024

    7,0
    "Accommodation basic, clean and adequate in an excellent location making our stay great."
    • Viagem de lazer
    • Família com filhos mais novos
    • Quarto Triplo Deluxe
    • Ficou 2 noites
    • Submetido através de dispositivo móvel

    Only one curtain with very few hooks at large picture window. Would have really liked two proper curtains.

    Excellent location and clean. Friendly, helpful staff. It had a fridge!!!! Thank you and well done for providing a fridge.

    Estadia em setembro, 2024

  • Comentário efetuado em: 4 de setembro, 2024

    6,0
    "handy location. friendly staff, clean bathroom."
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 1 noite

    had to pay for hotel parking. had a view of a wall

    upgraded to double bedroom

    Estadia em agosto, 2024

  • Comentário efetuado em: 26 de agosto, 2024

    5,0
    Aceitável
    • Viagem de lazer
    • Grupo de amigos
    • Quarto Triplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    The mattresses are very hard

    Estadia em agosto, 2024

  • Comentário efetuado em: 19 de agosto, 2024

    6,0
    "I get it's a 'value' hotel but some very basic additions would make a big difference."
    • Viagem de lazer
    • Grupo
    • Quarto Duplo Deluxe
    • Ficou 2 noites

    I'd read that the hotel had been fully refurbished but I don't think you can call a lick of paint 'fully refurbished'. Still very dated; only one light switch which is by the door i.e. you have to get out of bed and walk to the switch. Only two hangers in the wardrobe. No hooks anywhere in the room not even the bathroom for a towel or hand towel. No toilet roll holder!

    Pleasant enough and good location. The Hop Inn which is just across the road do a great value English breakfast.

    Estadia em agosto, 2024

  • Comentário efetuado em: 19 de agosto, 2024

    6,0
    "Bournemouth Convention"
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 10 noites
    • Submetido através de dispositivo móvel

    A bit noisy at times but tolerable...it is August after all so holiday season .Many people around....

    Location great for my needs ... A steep hill climb but l didnt mind was good exercise.. Lovely manager.l was not happy with my room and he moved me after 1night.

    Estadia em agosto, 2024

  • Comentário efetuado em: 4 de agosto, 2024

    7,0
    "It was manageable, nothing stood out for me"
    • Viagem de lazer
    • Família com filhos mais novos
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    Noise and no one manning security at night or Sunday

    Close proximity to venue required for activity

    Estadia em julho, 2024

  • Comentário efetuado em: 1 de agosto, 2024

    7,0
    Bom
    • Viagem de lazer
    • Grupo
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    Going home

    Staff was 👍🏽

    Estadia em julho, 2024

  • Comentário efetuado em: 1 de agosto, 2024

    5,0
    "It was ok as I went out for most of my stay"
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 2 noites

    Very small room

    I was not given breakfast the location was the best thing

    Estadia em julho, 2024

  • Comentário efetuado em: 1 de agosto, 2024

    5,0
    "Well, I didn't expect much for the price I paid for."
    • Viagem de lazer
    • Viajante individual
    • Quarto Individual Standard
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    Too hot in the room, only one plug for everything, noisy from inside and outside.

    Comfortable beds, good wi-fe, nice staff, and the owner

    Estadia em julho, 2024

  • Comentário efetuado em: 30 de julho, 2024

    5,0
    "Decent for the money. Does offer a place to sleep and a shower."
    • Viagem de lazer
    • Família com filhos mais novos
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    Parking paid for 24h 10£ at 19:00 on day 1 but staff did not allowed to leave the car after 11:00 check out, but only allowed to keep it up to 14:00 on day2. Stained carpets and no vacuum done before. No A/C. Shower in room 103 only giving hot water ( tough to have a shower after sun burns). Shower leaking in multiple places, lowering down the water pressure.

    Close to beach. Rooms having comfy beds. Working fridge with freezer. Hair dryer.

    Estadia em julho, 2024

  • Comentário efetuado em: 28 de julho, 2024

    5,0
    Aceitável
    • Viagem de lazer
    • Família com filhos mais novos
    • Quarto Triplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    My room the curtains were broken also on our floor which was first floor they was chemicals left which I had a daughter with Mr which was very dangerous

    Rooms were together

    Estadia em julho, 2024

  • Comentário efetuado em: 22 de julho, 2024

    7,0
    "For one night was fine. Definitely a contractors hotel."
    • Viagem de lazer
    • Grupo
    • Quarto Triplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    Shower wasn’t good. Fixings didn’t work no pressure needs replacing Shabby stained carpets Broken cable conduits Shabby and extremely basic

    Location Comfortable beds Fridge

    Estadia em julho, 2024

  • Comentário efetuado em: 20 de julho, 2024

    7,0
    Bom
    • Viagem de lazer
    • Grupo
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    It was too hot

    It’s closeness to the beach and the price

    Estadia em julho, 2024

  • Comentário efetuado em: 15 de julho, 2024

    5,0
    "Not as advertised so for this reason would not stay again"
    • Viagem de lazer
    • Casal
    • Quarto Duplo Deluxe
    • Ficou 1 noite
    • Submetido através de dispositivo móvel

    Was advertised as having a continental breakfast which is why we booked the hotel as location was good and price represented good value with the breakfast but was falsely advertised as when we asked were told there was no breakfast included?? Had to pay 10 pounds for parking at hotel and when I've stayed at other hotels this has been included in the price of the room. Not enough milk for tea or coffee in the room. On arrival property had nobody at reception and you had to call the number on the door and walk to a different hotel to check in and get your keys? Never had this before and if you had walking difficulties this would not be the hotel for you. Bathroom was tiny and after your shower nowhere to hang your towels maybe a couple of hooks on the back of the bathroom door could be provided. Fridge was positioned in a strange place so if you needed to get out of bed in the dark you would bang your knee on the metal frame my partner done this 3 times as space was tight around the bed. Better place for Fridge would be next to wardrobe and then the small cupboard next to wardrobe next to the bed much better use of space as the room was not to big.

    Location was close to town so very good, room was nice and clean with parking available. Room was available to check into early. Tea and coffee facilities and a fridge in the room. Plenty of storage and bed comfortable. Hairdryer available in draw and room fresh and bright.

    Estadia em julho, 2024

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