Newport Street, Worcester, WR1 3NS, United Kingdom
#10 of 10 B&Bs and inns in Worcester
Guests' ChoiceBased on 1066 hotel reviews
6.5Cleanliness
6.8
Comfort
6.9
Location
8.8
Facilities
6.4
Staff
8.6
Value for money
7.2
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 7, 2025
Antony
United KingdomBedrooms was a bit old fashion
Location
Stayed in September 2025
Reviewed: September 7, 2025
Hugh
United KingdomBedside light, near window, keeps flashing on/off. En suite door won’t shut. Could have done with 2 pillows instead of one each.
Room was fine for the price. Location good easy to walk to near town centre. Car park adjacent to hotel, pay display £6.80 for 24 hrs.
Stayed in September 2025
Reviewed: September 6, 2025
James
LuxembourgOnly to note that the location is along a busy street, so there is unavoidable traffic noise. No enough to bother me, but may not be quiet enough for some guests.
Great location with very good vibes (friendly staff, welcoming environment). Generously sized bathtub, good sized room. For a competitive price you feel very comfortable.
Stayed in September 2025
Reviewed: September 6, 2025
Heather
AustraliaSingle bed, not very comfortable. Didn’t like having to pay extra to park car.
Lovely staff.
Stayed in August 2025
Reviewed: September 5, 2025
Susan
United KingdomVery tired and worn in places - particularly in the bathroom. Cracks, mould, black grout. Also the light pull cord was black with grime. The lighting in the bathroom was terrible. I could hardly see. Very small room and small bed. Noise from the pub before 11 pm. This is definitely a pub with rooms not a hotel. Expensive for what was provided. Maybe other rooms might be better and the location might be the most important factor for some - but it is definitely not somewhere that I would stay again.9
Bed was comfortable. Pretty quiet but only after 11 pm. Friendly and polite chap with a pleasant welcome. Close parking - although an extra cost of £7. Free WIFI. Hot water. Shower with reasonable pressure.
Stayed in September 2025
Reviewed: September 4, 2025
Harmony-lilithea
United KingdomThe hot water for the bath was luke warm at best, and the floors were incredibly squeaky/loud to walk on at night which made me feel bad for anyone sleeping below us, not the end of the world by any means but worth a note.
The staff were all lovely and the building/location it's self is genuinely quite beautiful. I'd happily stay again.
Stayed in August 2025
Reviewed: August 25, 2025
József
United KingdomNoisy and rundown Didnt have own parking had to pay for council run parking
Centrálzár location
Stayed in August 2025
Reviewed: August 17, 2025
Clodagh
United KingdomThe building is very old which gave some great character features but plumbing and bathroom could do with a revamp
Location was great and the staff were very welcoming and helpful
Stayed in August 2025
Reviewed: August 12, 2025
Colin
United KingdomThe room wasn't bad. But the bathroom was dismal. There wasn't even any hot water coming out of the sink tap.
The bar
Stayed in August 2025
Reviewed: August 11, 2025
Andrea
United KingdomHotel was value for money however other guests quite noisy but not complaning everyone entilted to enjoy themselves,but due to heat struggled to sleep as couldnt have windows open because ov the noise.but overall would return to hotel.maybe a fan could be provided in rooms in the hot weather.
Location great staff friendly
Stayed in August 2025
Reviewed: August 10, 2025
Rebecca
United KingdomThe bathroom really needs a proper clean around the grout in the bath/shower, I didn't want to use it this morning as it was all yellowy brown. It was also quite bad for noise insulation, woke up quite a few times because of other guests walking about and noise from outside.
Location was good, close to local amenities and the room was fairly clean and tidy. Bed was pretty comfortable and the staff were really polite and friendly. Was offered breakfast for the morning and instructions were given on how to use my keys etc.
Stayed in August 2025
Reviewed: August 8, 2025
Goodwin
United KingdomNothing major.
The staff were very friendly and helpful. The room and bedding was clean and comfortable. Good central location and reasonable price of local 24 hr parking (£6.80). Breakfast was reasonably priced and freshly served.
Stayed in August 2025
Reviewed: July 29, 2025
Sara
United KingdomHotel was very run down, with room in a bad state of repair, bathroom was mouldy and unclean. shower was leaking and the room smelt damp. Cushion in the wardrobe was unclean.
Very nice staff, great location and the bed was comfortable and clean.
Stayed in July 2025
Reviewed: July 28, 2025
Debra
United StatesThe room was very hot, no fans or air conditioning, could only open the windows a small amount. Bathroom could do with updating.
The location was great, view of the river Severn. Very easy walk into town so close to restaurants. The breakfast was excellent. The host was helpful.
Stayed in July 2025
Reviewed: July 28, 2025
Stephen
United KingdomA bit hot and windows didn't open wide , and was on failrly busy road anyway
Good basic hotel, spacious room, river view and views of cathedral(just!) Comfy bed.
Stayed in July 2025
Reviewed: July 26, 2025
Rosie
United KingdomWasn't very clear. Need a deep clean on a regular basis. The toilet was dirty and the carpet needed a good hoover.
Location and parking nearby.
Stayed in July 2025
Reviewed: July 26, 2025
Noeleen
United KingdomNeeds updating
Close to the river and town
Stayed in July 2025
Reviewed: July 24, 2025
Ian
United KingdomHygiene
Location
Stayed in July 2025
Reviewed: July 14, 2025
Trevor
ThailandGood location friendly service 👌
Stayed in July 2025
Reviewed: July 13, 2025
Cindy
United KingdomNeed good tidy up shower head not very good need painting and decorating
Location staff lovely
Stayed in July 2025
Reviewed: July 1, 2025
Julia
United KingdomIt is tired and in need of refurbishment
The location was good
Stayed in June 2025
Reviewed: June 29, 2025
Robert
United KingdomBed could have been comfier
Breakfast was very good and the location was good
Stayed in June 2025
Reviewed: June 24, 2025
Keith
United KingdomDon’t think I have to say on that matter
Very close to Worcester Foregate Street Station, town centre and cricket ground
Stayed in June 2025
Reviewed: June 23, 2025
Mark
United KingdomNo hot water for shower in the morning.
Stayed in June 2025
Centurion, South Africa
Seville, Spain
Gaultois, Canada
Pullman, US
Santa Eulalia de Gállego, Spain
Rome, Italy
Santiago, Chile
Stavros, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content