Reviews of Silversands Hotel 3 stars

Most stuff incl.managresses+entertainments within hotel's pub

Lack of blind/curtain, or mirror, betwn 2 of hotel's rooms I was in+shower go.cool to cold every time aft.few mins&rite tap leak.in 1 of rooms+prices, rlly ...

Very helpful and polite

Nothing much

WiFi only worked in the reception no phone reception in rooms

Great location.The staff were friendly and helpful. The breakfast was nice and there was bingo and a singer which created a nice atmosphere in the evening

The lift would only take 2 people and took a long time and the stairs were very steep.I couldnt manage them easily due to a recent injury. the bed was not comfortable and the cupboard in the small corner room we were in was not sturdy atall so when opened it started to tip over. there was also a dirt mark on the bottom of the sheet and the windows had alot of condensation inside the double glazing. I dont feel it was good value for money staying in such a small room for 80 pounds for one night but i was told it is under new management so they might have new plans for the hotel.The other room that we booked was a bit bigger and had better furniture.

Excellent value for money Staff very cheery and helpful Food great Entertainment good

N/a

Rooms and public areas clean and tidy. Staff very good.

Catering very poor, breakfast poor quality cheap ingredients and overcooked. Booked in for dinner on a pre-order only to be told at dinner time they didn't have enough beef, asked by the server did we won't roast pork which we said no. Astounded to be asked if we wanted a plate of veg and potatoes. Duty manager apologised and gave us a contribution to dinner elsewhere. You really shouldn't "run out" of items when dinner is on a pre-order. Had booked via Caledonian Travel for New Year but going to cancel now!

The hotel was clean staff where very friendly will definitely be going back . Enjoyed my time there.

There was nothing to say about that Couldn't fault then

Good room..room service everyday..heating on when it turned cold..plenty hot water..entertainment 2 nights out of 3 that I stayed..hotel seemed to be run in a relaxed easy going manner which reflected well with the clientele .

Nothing comes to mind that I didn't like

Hotel was clean and comfortable, breakfast good. We didn't experience evening entertainment, as was out and about

Nothing to report

Staff were amazing the rooms were very clean and big location fab

Bed was a little bit too springy

The tram was at the bottom of the street easy to travel around

Went into bedroom, very tiny room ,when coming out of bed put one foot down on the floor u were right into the wall, bits lying on bathroom floor, radiator dirty ,didn't use shower, only ordered 2 pieces of bacon for breakfast to get 8 small burnt ends of bacon ,disgusting also waited ages to get served and tea was cold asked for more hot tea and still waiting on it , I complained to young boy who said to me ,I know its been some morning ,will never stay again and would not reccomend this hotel

5star experience

Location

Food could be better. The lift needs servicing. Our mattress and duvet needed replacing. Bathroom tap loose. Radiator was boiling hot and regulator broken. No shelving in the shower. No paper towels or hand sanitizer in the concert room Gents toilet ( Notified staff. The following day still empty). In general the hotel needs refurbishing throughout. Past manager neglected it. We have stayed here a few times in the past.

Good value for money.

Poor wi-fi

Friendly staff good location

Nothing

Tram stop across the road was handy but the location was too far out , not much near by. Entertainment not too bad , different singer every night and bingo, wifi in room quite good but didnt work in lounge. That was about it .

Hotel is not in the best location too far out from everything , nearest pub etc was about 10 minute walk. Run down and needs a good revamp. No TV in lounge. Bathoom was tiny as was the shower , if your on the large side you wldnt fit in it ! Some one was smoking in their room , whole corridor on 1st floor was stinking , no manager around but told the barman. Breakfast could be better , myself and my mum were put at the end of a cramped table of 4 men, no table of our own. Tea was cold , toast was hardly toasted and cooked breakfast wasnt hot ! Was obviously pre plated. Would not return.

Bar area was a good size. We booked a twin and had a large room with 2 double beds. Water pressure in the shower was excellent and plenty of hot water. Tram station 2 minute walk

They should do breakfast in 2 sittings. Everyone was there at 8.30 and the restaurant was packed. It took the waiter 45 mins to get to us to ask what we wanted.

There was a problem with the rooms i booked at no fault of the hotel, they had received incorrect information from booking.com, they managed to sort out the problem easily. The staff were all great and made everyone feel welcome, I will definitely stay here again.

entertainment both nights was excellent hotel and food excellent