Sketchley Lane, Hinckley, LE10 3HU, United Kingdom
#8 of 11 hotels in Hinckley
Guests' ChoiceBased on 2592 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
7.2
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End of dialog contentReviewed: 30 August 2025
Maria
United KingdomThere wasn't nothing didnt like
I really loved the pool and the sauna lovely really clean staff where friendly
Stayed in August 2025
Reviewed: 30 August 2025
Boma
United KingdomNo shower gel in the bathroom but not the end of the world as I luckily packed my own
The spa was a real highlight. The exercise class was fantastic! The room was a great size , clean and comfortable. The water and biscuits in the room were a nice touch.
Stayed in August 2025
Reviewed: 29 August 2025
Jay-jay
United KingdomPayment for pets per night rather than one off payment and payment is required to use the pool
Booking through Booking.com causes extra charges at the hotel. Extra charges of pets per night which was not mentioned and payment to use the pool and gym is alao required
Stayed in August 2025
Reviewed: 29 August 2025
Louisa
United KingdomThe Spa times for 14-16 year olds could be a little longer than the standard kids usage times even just an hour longer to allow more time to use facilities throughout a stay.
All the staff from start to finish were extremely attentive. Clare in the restaurant went above and beyond to make sure allergens were checked for my daughter throughout our stay. The childrens cheque book was a really good idea.
Stayed in August 2025
Reviewed: 29 August 2025
Mrs
United KingdomPool cold busy had to pay extra
Clean
Stayed in August 2025
Reviewed: 29 August 2025
Carolyn
United KingdomCannot think of anything
size and comfort of room friendliness of staff choice of food at breakfast
Stayed in August 2025
Reviewed: 29 August 2025
Paul
United KingdomNo yoghurt or porridge at breakfast. Waiter at breakfast was miserable
Location Lots parking Room size
Stayed in August 2025
Reviewed: 27 August 2025
Kathleen
United KingdomThe health spa was good value for money however it did need some tax with broken stairs in the pool and some areas around the pool needed some cleaning
Very good staff the room was bright and clean and being able to use the health facilities was a plus even at an extra cost We had dinner in the restaurant and breast was also good
Stayed in August 2025
Reviewed: 27 August 2025
Coyote10
United KingdomHaving to pay £10 each to use Spa because booked through 3rd party and not direct.
Spa and breakfast
Stayed in August 2025
Reviewed: 26 August 2025
Vasconcelos
United KingdomThe lift was not working
Quite and spacious room
Stayed in August 2025
Reviewed: 26 August 2025
Paul
United KingdomWe were placed in room 166 which was well away from any possible noise, which was great. However there was no view from the window what so ever. Didn't really detract from our stay but it's always nice to have something to see outside.
Everything was as expected having visited before. Room was clean and tidy, staff helpful, and breakfast was lovely. The spa always helps for complete our stay.
Stayed in August 2025
Reviewed: 25 August 2025
Jennifer
United KingdomHours for children to use the pool area are restricted - we would likely have stayed in the pool area all day otherwise; however, I am sure adults travelling without children much appreciate the restrictions!
Comfortable and clean room with a spacious bathroom. The restaurant was great - luckily, we timed our breakfasts right but some people did have to wait for a few minutes for space in the restaurant to be able to get theirs. The breakfast itself was great - lots of variety and quality food. We also ate in the lovely bar area, which was fairly priced and has a good menu. We loved that you get a £5 bar voucher if you forego turndown... although we forgot to claim our voucher! The staff were all very friendly and helpful, and the hotel is a 30 minute walk or a 5 minute drive to the town of Hinckley. The pool is a good size, with a lovely sauna, steam room and hot tub jacuzzi. Towels are provided in here, which was very useful. Overall, a really great hotel. Thank you :)
Stayed in August 2025
Reviewed: 24 August 2025
Turner-hill
United KingdomThe breakfast was a letdown ,the quality was not great and undercooked. The swimming pool was very cold considering it was a hotel spa, and many people commented on this
The restaurant was really nice in the evening and the food was exce llent and service.
Stayed in August 2025
Reviewed: 24 August 2025
Faith
United KingdomNothing.
Amazing staff . The place was clean. Great breakfast. We enjoyed all the facilities. I loved the treatments I had . My kids loved the place.
Stayed in August 2025
Reviewed: 23 August 2025
Bev
United KingdomLift was out of order
Beds are amazingly comfortable Food was great, great service
Stayed in August 2025
Reviewed: 23 August 2025
Katie
United KingdomUnable to use the fridge in the room....although there was one, it was locked and staff said they were no longer used. Weird!
The pool & spa are fabulous. Lovely big room and great bathroom. Excellent breakfast.
Stayed in August 2025
Reviewed: 22 August 2025
Eve
United KingdomWe ordered hot chocolate at the bar upon arrival, and the bartender did not seem to know how to make it as he served it luke warm and did not stir it properly, there was chocolate powder at the bottom and some more floating on top.
The dinner was the biggest surprise as it was very delicious. The bed was very big comfortable, and my husband liked the huge bathroom. Spa facilities very nicely designed and a very good spa pool.
Stayed in August 2025
Reviewed: 20 August 2025
Zehui
United KingdomNone
Room is clean, staffs are friendly and the facilities are really good as well. Would recomment esp the spa
Stayed in August 2025
Reviewed: 20 August 2025
Anderson
United KingdomNothing not to like.
Very cosy and welcoming lovely surroundings
Stayed in August 2025
Reviewed: 19 August 2025
Tina
United KingdomNothing
The welcome, large room, quiet and comfortable. Breakfast really good quality food, great selection and friendly staff.
Stayed in August 2025
Reviewed: 19 August 2025
Gary
United KingdomRoom 101 VERY noisy shower and both recepticals (shower gel and shampoo) empty. Had to get out of shower and prise the sink one out to take into shower. (Not an easy task as they are 'fixed' in position, but what can you do if you want to shower !!??) Disappointed and unacceptable.
Overnight stay after Wedding, so very convenient.
Stayed in August 2025
Reviewed: 19 August 2025
Jason
United KingdomThe Jacuzzi in the room wasn’t working TV they need to update so people can watch it .
Stayed in August 2025
Reviewed: 18 August 2025
Charlene
United KingdomI didn't like the extra fee for the pool per person 😕 I also think the hotel is lacking a bit of nightly entertainment, maybe a live singer/band would be great. Luckily there was weddings on both evenings for music.
Breakfast was excellent, so much choice, something for everyone! The man on reception that carried our case up for us on the Saturday after check in to room 229( I think he lives there 🤣) as he was on shift a lot of our stay, even at night and on departure, such an amazing, cheery and professional guy!) Excellent pool, shame that it was £20 extra on top of the hotel price but still worth it 👌 they even had a cute little games room for the kids which they loved. A great hotel overall 👌 beds are super comfy too 👌
Stayed in August 2025
Reviewed: 18 August 2025
Andrew
United KingdomAll the Apps on the TV did not work, which was very frustrating. We had a room on the second floor and the lift was not working and had been out of commission for some time apparently. Not very good to have to lug cases up two flights of stairs.
Very comfortable well appointed room, very clean. We had two king size beds in our room, which were also very comfortable. We did not have dinner at the hotel, as we were visiting relatives. Breakfast was a self service buffet and was very good.
Stayed in August 2025
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