Waterfall Road, New Southgate, N11 1BU, United Kingdom
#3 of 10 hotels in New Southgate
Guests' ChoiceBased on 59 hotel reviews
7.5Cleanliness
8.4
Comfort
8.4
Location
7.8
Facilities
7.9
Staff
7.3
Value for money
7.9
Free Wifi
8.9
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Showing 1 - 25
Reviewed: August 24, 2025
Jacqueline
United KingdomClose to tube station. Good price.
Stayed in August 2025
Reviewed: August 21, 2025
Beth
United KingdomThere was no WIFI I did report to owner was promised it will be sorted. But it was an empty promis. I was informed by other staying at the property that the WIFI is a continous problem and when working it is very week. The garden was in a very bad state and you could not use it. The tolet light does not work. There is no fans in the rooms and the room is very hot ( room 4) you had to leave the windows open and Waterfall Rd is very busy so very noice.The bathroom is not cleaned every day and it been a shared bathroom this a little of a problem.
The kitchen was lovely and every clean. Good equipment. Room was nice an big.
Stayed in August 2025
Reviewed: August 8, 2025
Alastair
AustraliaThe charges for early entry and baggage storage.
Great location for a few nights in London, would use this place again.
Stayed in August 2025
Reviewed: July 12, 2025
Stuart
United KingdomVery warm evening. Could do with a fan in room as windows are on latches and you cannot fully open them.
Good location for Alexandra Palace
Stayed in July 2025
Reviewed: July 9, 2025
Jordan
South AfricaNo air conditioner
Stayed in July 2025
Reviewed: July 7, 2025
Liam
IrelandNo negative , would recommend and stay again
Accommodation was clean and tidy beds comfortable, Use of Kitchen and dining area also Good local access to picadilly line and shops Good value for price paid Nice Host
Stayed in July 2025
Reviewed: May 4, 2025
Andrea
United KingdomProperty was in a good location and excellent facilities but had issues with the host who was not supportive and abrupt management.
Stayed in April 2025
Reviewed: February 22, 2025
Ibidun
NigeriaNone
Good
Stayed in February 2025
Reviewed: December 15, 2024
Riley
United KingdomOne of the toilet light switches doesn't work which wasn't ideal. Didn't make a massive difference either way! Could of attached the wifi code with the details on the text message but found the box anyway.
Really clean place! Easy to get to and good value! Host gave us the main details before we stayed which was ideal.
Stayed in December 2024
Reviewed: November 11, 2024
John
United KingdomNo television in room was disappointing as I would of liked to watch Match Of The Day on Saturday evening before going to sleep. The lack of an En-suite bathroom didn't actually cause a concern as occupancy was low on my stay.
Room very spacious and clean. Comfortable bed. Very nice host.
Stayed in November 2024
Reviewed: September 14, 2024
Jan
United KingdomThe room lacked a TV set. It was cold during the daytime in September since the heating system only operated at night. The provided towels were overly worn and required replacement. Additionally, the property was very slow in responding to inquiries.
The shared bathroom is large and well equipped. Relatively close to Arnos Grove Tube stationn. Big gym in a walking distance.
Stayed in September 2024
Reviewed: July 13, 2024
Maite
IrelandMajor lack of communication. We were not given any instructions for how to get to the location & had a lot of difficulty getting in touch with the owner in order to find where the property was located including the code for the lock box & the room key.
It was a nice enough location, property was clean and the bed was lovely and big and comfortable.
Stayed in July 2024
Reviewed: June 24, 2024
Anna
United KingdomNothing
A fantastic accommodation, clean,modern, a large room with comfy bed. Fully equipped kichen, iron, washing machine - all u need. Amazing value for money. I loved it!!
Stayed in June 2024
Reviewed: May 21, 2024
Michael
United KingdomWaterfall Lane is quite busy; there is a lot of traffic noise at the front. The rooms are double glazed but mine was still noisy. Another guest pinched some of my milk from the fridge too! Only 1 shower, so if the hotel was full (7 guests maximum) there could be a queue The automated front door system was 'temperamental' - sometimes taking a couple of minutes to bypass. Other guests had the same problem.
Very clean. Only 4 rooms, at times I was the only guest. Kitchen is fine to use and is equipped, laundry facilities too. Nice shower, good hot water. My room was a good size. Internet was very good, never buffered. Despite what is said on the site, there is free on-street parking outside the hotel, although it's only a 5-minute walk to the tube and local shops
Stayed in May 2024
Reviewed: March 13, 2024
Dann
United KingdomWe coincidentally arrived when Hussain (who oversees the property) was clearing the property, he couldn't have been more helpful and I was so appreciative of his help. The key-code security for the doors is great, Room was comfortable. Property has toilet and shower upstairs that I *think* is shared by all like the kitchen is downstairs.
Stayed in March 2024
Reviewed: November 22, 2023
Usman
PakistanBuilding Exteriors Self check-in system
The whole facility is newly built.
Stayed in November 2023
Reviewed: November 19, 2023
Charlotte
United KingdomOnly downside was having a shared bathroom - however this didn’t affect us at all as there were no clashes with other guests in the home
Spotless and modern decor
Stayed in November 2023
Reviewed: July 21, 2025
Marina
BrazilNothing
I liked the cleanliness, organized, super quick contact with the host, I recommend it.
Stayed in July 2025
Reviewed: July 4, 2025
Dhonat
United KingdomI've been there twice and I'm very happy to go back again next time
Stayed in July 2025
Reviewed: July 1, 2025
Hajjali
United KingdomNothing everything wad perfect.
This flat is a hidden gem! Situated 5 minute walk from arnos grove station (picadilly line) and 5 min walk from the shops and high st. Further more thisbfalt has luxurious rooms with king size beds and a lot of space in contrast also has a single room for budget friendly options, and a double beds room for tin travelers. The kitchen is FULLY equipped with everything one needs including a washing machine and dryer!. Would xefi Italy highly recommend. The person in charge always answers quickly tp stove any problems. Also has a garden and a dining area. What a GEM!! Loved every night here would come back ins heart beat.
Stayed in July 2025
Reviewed: June 26, 2025
Dhonat
United KingdomIt was a great location ,the underground 0.5 miles bus service stations just outside , shops etc. Quiet and tidy house.
Stayed in June 2025
Reviewed: June 8, 2025
Chris
United KingdomSadly travelled to London for work, particularly booking a place to stay with internet/Wi-Fi to allow me to work online in preparation for my meetings.. but no internet… despite numerous attempts of contact.. no replies from Property owners or Booking.com… ended up costing me £5,000 in work penalties.
Close to Arnos Grove Station
Stayed in June 2025
Reviewed: February 17, 2025
Charlie
United KingdomWe had no issues with the facilities as everything was clean and tidy. However we experienced significantly disturbed sleep as there was screaming and banging on the doors from the outside throughout the whole night. Whether this was another guest or a member of staff it lasted for a good portion of the night, and me and the friend I was staying with felt quite unsafe throughout the night.
Tidy room and extremely comfortable bed, good for the price in terms of the room itself.
Stayed in February 2025
Reviewed: February 16, 2025
Rysava
Czech RepublicIn conclusion, I would suggest potential renters to avoid Room 3, especially at the price of approximately £350 per week. While Smart Rooms Waterfall Enfield has potential with its clean and cozy environment, the reality of my stay was less than ideal. It’s a place to sleep, but not one where I felt truly comfortable or at home.
Review of Smart Rooms Waterfall, Enfield My recent stay at Smart Rooms Waterfall in Enfield left me with mixed feelings. The property boasts a clean, quiet, and warm atmosphere, which initially drew me in. It’s a simple and basic accommodation with a modern vibe, generally well-kept, and I appreciated the pleasant environment it offered. The location is reasonably convenient, about a 20-minute walk from Arnos Grove metro station, with bus services readily available. Additionally, it's just a short 10-minute walk from the former Friern Barnet Psychiatric hospital, now refurbished as Princess Manor Court—an interesting point for those curious about local history. I rented Room 3, which is the smallest in the house. While it might be considered a closet by European standards, it felt spacious enough for British standards at approximately 3m. The shared bathroom and kitchen were adequately maintained, but I encountered some issues during my stay that significantly affected my experience. One of the main drawbacks was the cleaning schedule. The rooms were meant to be cleaned daily, but I discovered this only occurred when someone checked out. As a long-term tenant, I found myself cleaning up after other tenants, particularly foreign visitors, which I found quite unpleasant. The lack of a hoover made the situation worse, as I had to wait for the cleaning staff to address the mess. Additionally, I was disappointed to find the door to my room was brokupon check-in, which led to unnecessary disturbances every time someone else checked in. This added to the overall discomfort of my stay. The bedding and towels provided were not in the best condition—some had stains, and others had an unpleasant smell, prompting me to purchase my own. While the environment may appear clean and quiet, my personal experience felt far from tranquil, as the atmosphere was often overshadowed by the chaos of shared living.
Stayed in February 2025
Showing 1 - 25
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