Someone was using the locker that was supposed to be mine, in fact all of the lockers in the room were being used. It’ll be better if the staff makes that clear for travellers. Staff gave me different locker outside the room so at least they were super friendly and able to solve the problem :)

Loved the staff, they were helpful. There’s a kitchen where you can cook whatever you want, a nice seating area for eating and the location is grand. Tesco, Coffee shop and Tube Station just around the corner.

Stayed in August 2025

I switched from a dorm to a private room after 2 nights because it was wayyy to hot in the dorm where we slept with 9 women. - Dorm was very small - No shelf to put your stuff - Beds were to small (I'm 169cm and touched the end with my feet) - Room was to hot - Bathroom was to small (also in the private room)

The private room was a good experience and I would rate that room a 7 or 8. - The rooms had fans - Private room had bigger bed - Your own bathroom and toilet

Stayed in August 2025

3 floors and no lift not ideal if you have heavy bag and a room on top floor

Great location. Great staff and facilities. Very clean

Stayed in August 2025

Nothing not to like!

I thought that the kitchen facilities were very good and the communal areas.

Stayed in August 2025

there is nothing to fault about this property

Great location relatively clean and the facilities were amazing. The shower in the rooms are a little small but the showers down in the basement were amazing.

Stayed in August 2025

The bed I was assigned was slightly too small for me (6'1), and it was a bit of a task to climb up to the top bunk. Also very hot in the room despite the fans that had been set up.

Very easy process to check in and pay for extras, and the staff were friendly and helpful. Got what I paid for I think!

Stayed in August 2025

If we get the top tier bed, we need to be very careful as a slip might result in to injuries. Too high. If possible padding needs to be provided on steps.

✔️ Affordable prices ✔️ Convenient location ✔️ Co-operative staff ✔️ Comfortable bedding ✔️ Clean toilets Unique shower head with thermocol in it 😄

Stayed in August 2025

The bed size is small, and the bunker bed are very low. The building keeps the heat and it is very warm in some places during the summer.

Localisation, staff

Stayed in August 2025

People

Yes

Stayed in July 2025

The bunk bed is not for taller people. Toilets and showers are very far from some of the dorms.

Very good value for money. Perfect location for a short stay close to some of the main train stations and to Soho.

Stayed in August 2025

It’s too hot and it needs AÇ

The price and cleanliness

Stayed in August 2025

Nothing except the heat which they are clearly trying to ease for everyone with multiple fans.

Great hostel, was a little worried because of some of the reviews but besides the heat which they can’t help we had a great time there. There’s a few fans in the room to try help circulate some air but was hard to sleep. Kitchen is clean, bathroom and the overall hostel smells great all the time, there’s a speaker playing music in the showers lowly which was nice and they were newly renovated by the looks of it, no queues and there was always a bathroom free out of the 6 outside our room. Stayed in a mixed 12 bedroom dorm and everyone was friendly and didn’t go near anyone’s stuff. Would definitely stay again but maybe when there’s not a heatwave. Staff were also very friendly. Air conditioning in the main common area if you want to cool off and grab a snack out of the vending machine during the night which was very affordable with tasty snacks.

Stayed in August 2025

I got a room in the basement, which is like a maze with many rooms. It's very confined and hot despite having a window and three fans running all night. So, I don't recommend it if you're claustrophobic.

Good location and good breakfast for a reasonable price. It's fine for a night or two.

Stayed in July 2025

The rooms for many people do not have air conditioning, not below street level so in summer the heat is unbearable. There is a fan but it has no effect, it has carpet and the smell due to lack of circulation is very strong. There are few bathrooms for the number of guests in the hostel.

Good location and beneficiary cost.

Stayed in June 2025

Great location.

Stayed in August 2025

-Private bathroom cold shower isn't working. Only boiling hot water is available which many people want to shower cold water in August. I was told that it's working but even other guest couldn't use it. So instead going back and forth to report the issue over and over, I just took shower at thr 1st floor - yes, 1st floor and I was at the 3rd floor. -It does't help as well that one of the guest has bad armpit smell, so his smells were left inside the room and the bathroom. -Room isn't recommendable for summer. After you're tired the whole day and sweating sightseeing, the room is hot. Windows cannot open though there was "ventilation" that didn't help. -The electic fan didn't help either. It was facing the toilet door so I need to put my luggage (as in the pic) so it will be facing guest beds.

-Location, it's near Russel Square tube station and bus stops. -Near supermarket -24 hrs reception -Locker to drop your luggage when you arrive early

Stayed in August 2025

The rooms were quite small and hot especially during the summer, but there was luckily multiple fans in the room. The bunk beds was quite small and it was hard so sit upright in them.

The location was great, with a walking distance to multiple underground stations. The common areas was spacious and offered a great kitchen

Stayed in August 2025

The beds are not high enough you can’t sit on the bed because you wouldn’t fit properly. The kitchen doesn’t have enough plates, cutlery and glasses, if you don’t al start cooking early you wouldn’t have any cooking utensils

I liked the location, the size of the common areas, how clean and tidy it was, and the vibe

Stayed in August 2025

Always good, though hard in a heatwave! The room was set up with a fan and a standalone AC, which helped.

Stayed in August 2025

The fan was too noisy so it was turned off. Earplugs didn't help with that. And the room was right aside stairs and the door would slam all night, though earplugs help with this.

Location is great, very close to both rail stations, and to most of the places you might want to go to. The room is nice and cozy, though there wasn't enough of fresh air. Private bathroom is a huge plus. Complimentary earplugs were nice to find.

Stayed in August 2025

Bunk beds with 3 beds is just too much. I was on the top bunk bed and I don't have vertigo but it was still unpleasant. The bathroom is tiny with just the shower, you have to use the mirror and sink from the toilets...

The location is everything, to be honest. So close to the train station (St Pancras, King's Cross), there's a Pret A Manger just down the street, and the lovely park of Russell Square. It's easy to reach the city centre by walking, and it's something I definitely appreciate.

Stayed in August 2025

Cheap and cheerful hostel in London's West End, it was a life saver for me when I got stuck overnight

Stayed in August 2025

The size of the bed. I'm 6ft so couldn't fit in the concentration camp esque bed. The checkout time is too early. No reason to kick people out if the room isn't cleaned until 1pm.

The location and price is great. Good size lobby/bench area. Lockers in room. Sockets beside the bed.

Stayed in August 2025

Perfect location to catch the international train early in the morning. Cheap and meeting all basic needs.

Stayed in August 2025