Reviews of Snowdonia View@puffin Lodges

The lodge was quirky and cosy and very charming for our 5 and 7 year old with good equipment in it for entertainment and in the kitchen.. The setting was in a beautiful area of Wales that we haven't been to before.

Unfortunately there were a few issues that impacted on the enjoyment of the holiday at the start with the lodge not having been adequately cleaned on arrival and dirty bedding still being in the property with the beds not made as the booking information had stated they would be. Then we found out that there was not enough clean bedding spare to make the beds up ourselves. After a long journey, it was disheartening for this to be our first impression . The owner was very understanding and apologetic though when we sought advice on what to do directly and we could tell it must have been disheartening for her too given that she had expected everything would be sorted for us and with her living out of area. We think there must have been a glitch somewhere along the line with the cleaning contractors and handover processes relating to the property. The bedding that we purchased from the local supermarket that evening was reimbursed and attempts were made to recontact the cleaners to complete the cleaning that was required which they did to an extent although we felt a bit uncomfortable and still had to do some further cleaning ourselves and they weren't able to clean the cobwebs from the outside of the property. The football table that doubled up as a dining table was a nice touch but a bit on the high side for sitting round for meals. In terms of the facilities it was quite confusing at the time of booking and on arrival which facilities were included or not on site and the facilties passes system at Haven is very confusing and expensive. These couldn't be purchased until arrival so we couldn't plan ahead. We would have loved to have gone swimming just for one day but there was no option to do this unless a 3 or 7 night pass was purchased so we ended up not doing this or spending much time on the site.

Fab location for us to go off and do activities. The haven park was a nice park with good amenities although the passes are expensive. The lodge had lots of little extras that were nice - like tea and coffee/ washing up liquid/ games and Wii for the kids. The owners were very quick to deal with any queries. The lodge is very cosy.

The dining table which is also a table football (great for the kids!) was a little high for the stools/ bench but I understand the owner is looking to change this. Not much else to dislike.

I liked everything.

I liked everything.

The property has plenty of plates, knives, forks, cooking utensils, pots and pans, lovely little deck with table and chairs for when the sunshines. There’s a DVD player and a Wii. The WiFi so so poor, in fact it was non-existent throughout. It wasn’t communicated that there was an issue with the signal but it was easy to work out! We weren’t desperate for the WiFi however on the wetter days it would’ve come in handy. There’s an air fryer which came in handy and the lodge is at end of the site so nice and quiet. Only a 10 minute walk to the centre. Great little place for a short break.

There wasn’t much not to like.

Lovely lodge, well equipped, comfortable and clean. Everything thought of.

We didn’t realise one of the top rooms was open to the stairs but small detail.

The lodge was so cosy we really enjoyed the location too.

We never stay in a Lodges like this before so it was the experience

We'll for the price we were paying we expected a at least 4 or 5 star accommodation, sofa was so bad it gave us rashes , bathroom shower head won't stay up , bathroom floors all coming apart , cop-web all over wall ,even cheap hotel provided towel ,never mind us paying £200 a night here and no fresh towels , a deep freeze would have help for family who can't afford to eat out , All necessary information was not forwarded to us into 2day later

The location was amazing and the hosts were accommodating with the check in time.

The accommodation was tired/needs modernising and we were not informed of the extra cost to access facilities at the Haven site. It would have been significantly cheaper to have booked a caravan through Haven which then gave access to the facilities. Now that would have been fine if the accommodation offered privately was so much superior and we had been informed of the extra cost to access the swimming pool, but this was not the case.

There were lots of places to eat and entertainment for the children. Our lodge was clean and tidy and spacious with the single beds upstairs. The owner was very nice and brought us some chocolates and wine. We really enjoyed our stay 😀. Thank you

Some of the prices were a bit steep for some of the kids' activities.

Very cute, nice location, magic little rabbits near the chalet

The Lodge was wonderful cosy cute and plenty of room.for all.of us x very well situated our granddaughter loved the rabbits bobbing about such a delight x

The price of the playpasses extortionate, especially when people were just walking in the entertainment without them 😠🤬 Cost £207 for the 4 of us absolutely daylight robbery 😌 There was nothing not to like about puffin lodge ... Though I did look high and low for egg cups 🤔 We had a wonderful stay thankyou x

It was an amazing stay with family, with all the facilities in the house.

Lovely cosy lodge at back of park so nice and quiet and just 5 mins walk to the facilities

Spiral stairs with small children and no safety gate. Found after booking that the double room is down stairs which meant the children were upstairs and I felt really nervous about them getting out of bed in night and nothing to stop them falling down stairs There were also quite a few bugs and could of done with a deep clean as I think wee were 1st guests staying since last year