Great and helpfull personal staff. A large room with everything we needed.

Stayed in August 2025

Booking.com charge a £83 cleaning charge as part of booking which is ridiculous

Everything

Stayed in June 2025

Could be stuffy on warm days but windows open wide to catch any breeze

Well designed. Lots of storage, great location for public transport.

Stayed in June 2025

Nothing

Ideal for what we were there for

Stayed in May 2025

Nothing

The property is just behind the Harrow on the Hill station.

Stayed in March 2025

There were no basic toiletries.

Very clean and peaceful studio

Stayed in November 2024

It was quite stuffy and warm without an air conditioner. You could open the windows, which helped greatly. However, with the trains nearby, they needed to be kept closed overnight.

Although a distance out from central London, the accommodation was easy to reach by train and a short walk. The kitchen was very well appointed. With the windows closed, it was nice and quiet.

Stayed in September 2024

Only provided with 1 bath towel, asked twice never arrived

Location was excellent- 3mins to the mall & tube stop (harrow on the hill) - which is excellent if you have to attend event at Wembley stadium and easy to get to central London - simply requires easy change at Finchley on the Jubilee line. Room was modern, clean - looked same as pics. Shower a bit small but can manage. Gym available if req'd.

Stayed in June 2024

No Parking facilities, not much privacy with reeded glass bathroom door.

lots of storage

Stayed in May 2024

The deco was very calming but bold, welcoming staff and good location for work

Stayed in February 2024

Conveniently located near the train station, close to my friend's place, and a short 6-8 minute walk to shopping areas. The front desk staff is exceptionally welcoming.

Stayed in December 2023

No soap or shampoo in the bathroom . Even I asked them to provide soap but they don’t have

Good location

Stayed in February 2025

I had booked this accomodation in September for our holiday in Dec. we were assigned apartment 107. When we arrived we were told that we have apartment 419. Which was fine. We were shown how to put the bed up and down . The room came with NO instructions on how to use any of the appliances. The stove, the microwave Owen , the heating thomostat. We were staying for 10 days. They gave us only one set of towels. There was no bath mat. Only one roll of toilet paper. No tissues . No soap. No toilet brush to clean after ourselves . No bin in the toilet. No bin liners. Nothing in the pantry . No kitchen knife . No soap in the kitchen , no kitchen sponge . No tea towel. I even had to ask for a second tea cup as they only gave us one. There was only one pillow each. So I had to request for two more. It took them three days before I got them and a second set of towels. I asked for an extra set of sheets, which they said they can’t provide. So I had to wash our linnen half way thru our trip and be stuck waiting for them to dry. There was no housekeeping service , given we were staying there for 10 days. I had to ask for a broom to sweep up as there were no broom in the room. I ended up buying the bare essentials . Overall this made our stay quite distasteful. The excuse given by the management was that this apartment was not one of their usual rentals. I am actually annoyed as they neglected a-lot of the finer details that you would except from a place like this. Also there was no hairdryer. I had to ask for one . There was no instructions incase of a fire and no fire extinguisher or fire blanket given there was a stove in the studio. In addition to that, the room had an odd wall near the bed .. which narrowed the space able to move to about 1/2 a foot. I knocked my knee on the bed so many times! One late night the our card didn’t work to get in. There was no number to call in an emergency. We were lucky that another tenant let us in .

5 mins from Harrow on the Hill train station. Very accessible in terms of transport although area felt a little dingy around the station at night. . The studio was clean . Adina , the young woman at the front reception was nice.

Stayed in January 2025

There were not enough plug sockets

It was a comfy experience.

Stayed in September 2024

TV did not have free to air programs.

Although the studio apartment wasn’t ready for us (lack of towels, cutlery and plates), the concierge tried her very best to make up for the error.

Stayed in June 2024

The staff was rude. I am sorry I understand this economy is crappy but the attitude with the men and house keeper was beyond rude and unprofessional. I am sorry I asked for extra towels but I didn't know what they wanted my husband to dry off with when I only had one towel in my room. There was nothing in the flat clean floors or to ask anyone to clean the flat even if it was offered. I felt like I was bothered when I asked questions and I am sorry I thought I was a customer and asking simple questions was a bother to the staff.

It was modern and felt safe . If you are an independent person this is the place for you. At the end of the day this place is highly recommended but deal with rude staff and cleaning people. Hot running water cleans the bathroom and a great bed to sleep in for my husband and I.

Stayed in December 2023

The location was not great. If you are visiting for a short trip, definitely do not pick this place. For a short term stay, not many amenities and I had to purchase most things on my own (e.g. toilet paper, cleaning equipment, hand soap, shampoo, etc.). There is a coffee machine that is supposed to provide free coffee until 10pm (according to the staff) but that is just not the case. It will suddenly start to charge you at random times of the day. Staff is not always available. It is just not worth a short visit. If you are working or visiting long-term, perhaps it could work if you spend most of your time away. The building itself is nice and new but the location and service is just not good for a short term stay.

Stayed in November 2023

The general provisions for short term letting were verry verry poor. No floor brush or dust pan with cleaning only once a week. No washing up liquid or toiletries. (half a roll of toilet paper) One bath towel and one hand towel for two people. No kitchen towel. I could go on.

Breakfast not applicable. Location good.

Stayed in November 2023

We requested late check in and we were informed that our keys will be hanged somewhere near the main entrance, THERE WAS NO KEYS AND NO RECEPTION STAFF! We were calling them and instead of them giving us the keys they told us to fix the issue with booking.com! All of that while we were sitting outside in the cold of November for 3 hours! We had to go and sleep somewhere else

Beautiful and new

Stayed in November 2023

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Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in April 2025