Reviews of St Christopher's Inn Hammersmith
28 Hammersmith Broadway, Hammersmith and Fulham, London, W6 7AB, United Kingdom
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
the bed mattress was not comfortable
Thank you very for leaving a review. We are sorry that the mattress didn't reach your expectations. Thank you very much
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation, quiet rooms
thank you very much for this great review!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClose to Our transport
The kettle!!
thank you very much for this great review!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewUnfortunately this was a let down, even though it never used to be. When I checked in, I went to wait around 10 minutes and the security guard kept looking around the establishment to see if there was anyone available. When I checked in, the guy at the reception desk threw my passport on the counter after checking and scanning it. Himself and a couple of his colleagues and/or friends were having conversations with so much derogatory words. More f words than anything else. That was not professional at all. I felt offended when a lot of swearing words came out of their mouths, and also their careless attitudes towards their guests. When I went into my room, it was extremely hot. One of the guests told me that one of the housekeepers took the big fan. I spoke to the cleaner and she told me that she can only speak Spanish, and I can only communicate to her in Spanish. I went downstairs to the reception desk but no one was there. It was late at night so I went back upstairs. Toilets were atrocious. Blocked, covered in urine, and the showers were dirty. Guests in the dorm were utterly disrespectful. Loud music from their phones blaring out at 6:35am, followed by loud conversations. When I asked them to turn it down or off, as fellow guests needed to sleep, all I got was angry guests trying to argue with me. No respect at all. No strict rules coming from the hostel. I'm sad to say that I am not coming back. As I see with reviews from previous guests, the management needs to take this seriously and inform everyone to raise their standards significantly. Shocking visit.
Thank you for sharing your feedback. We are very sorry to hear about your experience and the issues you encountered during your stay. The behaviour you described from our staff, as well as the state of the facilities, is unacceptable and does not reflect the standards we aim to uphold. Your comments regarding professionalism, cleanliness, and guest comfort have been noted and will be addressed with the team to ensure improvements are made. We want all our guests to feel respected, welcome, and comfortable, and we regret that this was not the case for you. We appreciate you taking the time to highlight these concerns, as it helps us to raise our standards and provide a better experience for future guests.
Thank you for sharing your feedback. We are very sorry to hear about your experience and the issues you encountered during your stay. The behaviour you described from our staff, as well as the state of the facilities, is unacceptable and do… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation and bar
tight spaces and lack of proper ventilation
Hi, thank you for your feedback. We’re glad you enjoyed the location and bar. We’re sorry to hear about the tight spaces and ventilation, and we’ll be looking into ways to improve guest comfort.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location: Showers
Nothing! It was perfect
Thank you very much for this amazing review!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIsabel. She's lovely.
Bed bugs. I got destroyed and may need to seek medical attention
Hi, we are very sorry to hear about your experience with bed bugs and understand how unpleasant this must have been. Please rest assured the room has since been fully treated and we are taking extra measures to avoid this happening again. Thank you as well for your kind words about Isabel, we will make sure she hears your feedback.
Hi, we are very sorry to hear about your experience with bed bugs and understand how unpleasant this must have been. Please rest assured the room has since been fully treated and we are taking extra measures to avoid this happening again. T… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewPlenty of nearby shops and good transport.
No proper communal living room.
Thank you very much for this review!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff lovely.
Very rundown, room hot and noisy. Difficult to climb up to 3rd high bunk. Lockers too small.
Thank you very much for your review. We are sorry that your stay didn't reach your expectations.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGood
Good
thank you very much for this great review!
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe hostel was always clean, room, toilets, showers, coffee station.
I got no complaints enjoyed my stay.
Thank you very much for this great review!
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe check in process wasn't a good experience. The bathroom's sink was blocked.
Breakfast was plentiful and good.
Thank you very much for this review. We are sorry that check in felt overwhelmed for you, the sink is now fixed. We are glad to see that you enjoyed our breakfast. Take care!
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe facilities were great
Music from pub
Thank you very much for this amazing review!