Reviews of Stables Inn, Aintree
Ormskirk Road, Liverpool, L9 5AS, United Kingdom
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewConvenient to where we were competing.
Not clean. Broken fixtures in room. Carpets dirty.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNext to event
Extremely dirty, hair filled the plug hole, been there for days, Bathroom ceiling full of mould and extremely smelly. Wallls in the bedroom coffee spills all down the wall.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewA convenient place to sleep after a match at Anfield. Decent value.
Basic but did the job
Hi Chris, Thanks for your feedback. We are glad you found us a convenient and good-value spot for your stay after the match. We hope to see you again next time you are in town! Best regards, Bethany
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location for the race track
Accommodation is very tired and in need of an update. Too few plug sockets in the room, none next to the beds. Taps very difficult to turn off. Kettle not working.
Hi Elaine, Thank you for your feedback. We are glad you enjoyed our location and appreciate you pointing out the areas that need attention. We know some parts of the accommodation are a bit tired, and we have already started refurbishing the bathrooms as part of our updates. If you decide to stay with us again, please feel free to reach out directly and we will be happy to allocate you one of the newly refurbished rooms. We will also make sure the issues with the kettle and taps are resolved. Best regards, Bethany
Hi Elaine, Thank you for your feedback. We are glad you enjoyed our location and appreciate you pointing out the areas that need attention. We know some parts of the accommodation are a bit tired, and we have already started refurbishing t… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat staff and fabulous location for the racecourse
Hi Elizabeth, Thank you for your kind review! We are so pleased you enjoyed our location and that the team made you feel welcome. We would be happy to see you again next time you are visiting the racecourse. Best regards, Bethany
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewthe hotel is ideally placed for the equestrian centre, the rooms are basic but cover the requirements, the bathrooms could do with updating, the staff are helpful.
The bathroom needs updating as look mucky because they are old.
Hi Janice, Thank you for sharing your feedback. We are glad you found our location convenient and our staff helpful. You are right about the bathrooms - we know they are a bit outdated, and we have already started refurbishing them. If you decide to stay with us again, please reach out to us directly when booking and we will make sure you are placed in one of the newly refurbished rooms. Best regards, Bethany
Hi Janice, Thank you for sharing your feedback. We are glad you found our location convenient and our staff helpful. You are right about the bathrooms - we know they are a bit outdated, and we have already started refurbishing them. If you … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation. Price , friendly staff ,10 mins to get to my sons house walking
Hi Edward, Thank you for the wonderful review! We are so pleased you enjoyed our location and friendly team - and that we were just a short walk from your son’s house. We would love to welcome you back anytime you are visiting again. Best regards, Bethany
Hi Edward, Thank you for the wonderful review! We are so pleased you enjoyed our location and friendly team - and that we were just a short walk from your son’s house. We would love to welcome you back anytime you are visiting again. Best… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI planned on staying here for three days with my two children as we were jumping at Aintree Equestrian Centre The room was dirty and smelled of smoke The carpets were disgusting And the bathroom was vile
The room smelled of smoke and was dirty The carpets were disgusting And the bathroom had mould and was also not clean
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that your room did not meet the standards you - and we - expect. This is not the level of cleanliness we aim to provide, and we have addressed your comments directly with our housekeeping team to ensure it doesn’t happen again. As you know, we have processed a refund for two of the three nights to acknowledge the inconvenience you and your children experienced. We hope you will consider giving us another chance in the future so we can show you the quality of stay we are known for. Kind regards, Bethany
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that your room did not meet the standards you - and we - expect. This is not the level of cleanliness we aim to provide, and we have … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWe booked very late and knew match day would be a challenge to get what we wanted. We were pleasantly surprised and it ticked all the boxes
Thank you for your kind words! We are so glad to hear we could make your last-minute booking on match day a pleasant surprise and that everything ticked the boxes for you. Hope to welcome you back again soon! Best Regards, Bethany
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNA
Bigger TV
Hi Deborah, Thank you for your lovely feedback! We are so pleased you found our staff helpful and welcoming - I will be sure to share your comments with the team. We completely understand your point about the TVs - we have already started upgrading them as we know the current ones are a bit small. We hope you will notice the difference on your next visit! Best regards, Bethany
Hi Deborah, Thank you for your lovely feedback! We are so pleased you found our staff helpful and welcoming - I will be sure to share your comments with the team. We completely understand your point about the TVs - we have already started … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFantastic
Nothing
Hi Dean, Thanks so much for the perfect rating. We are really glad you had a great stay and hope to see you again whenever you are back in town. Kindest Regards Bethany
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe friendliness and helpfulness of your reception staff were exemplary. I slept so well in a very comfortable bed. The station for getting in and out of Liverpool was just across the road.
Nothing
Hi Bill, Thank you so much for your kind words! We are thrilled you enjoyed your stay - especially the comfy bed and our convenient location. I will be sure to share your lovely feedback with our reception team, they will be delighted to know they made such a great impression. We hope to welcome you back on your next trip to Liverpool! Best wishes, Bethany
Hi Bill, Thank you so much for your kind words! We are thrilled you enjoyed your stay - especially the comfy bed and our convenient location. I will be sure to share your lovely feedback with our reception team, they will be delighted to k… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation, very friendly, helpful staff. Clean
Nothing not to like all good
Dear Christine, Thank you so much for your wonderful review! We are delighted to hear you enjoyed our friendly staff, cleanliness, and convenient location. It means a lot to us that everything met your expectations. We truly appreciate your kind words and look forward to welcoming you back again soon. Best regards, Bethany
Dear Christine, Thank you so much for your wonderful review! We are delighted to hear you enjoyed our friendly staff, cleanliness, and convenient location. It means a lot to us that everything met your expectations. We truly appreciate yo… Show more
Reviewed: 10 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewN/A
N/A
Dear Nicholas, Thank you for taking the time to leave a review. We are glad to hear you found great value for money during your stay. We appreciate your feedback and hope to welcome you back again soon. Best regards, Bethany
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNice location, plenty of parking. Staff polite and second bed for my son was better than expected.
Bathroom was falling a part and needed a better clean
Dear Matt, Thank you for sharing your feedback with us. We are glad to hear you enjoyed our convenient location, ample parking, and that the second bed met your expectations. We apologize for the condition of the bathroom and the cleanliness not meeting your standards. Please be assured that we take these comments seriously and are working to improve both the maintenance and cleaning standards throughout the hotel. We hope to have the opportunity to welcome you back for a longer stay in the future. Best regards, Bethany
Dear Matt, Thank you for sharing your feedback with us. We are glad to hear you enjoyed our convenient location, ample parking, and that the second bed met your expectations. We apologize for the condition of the bathroom and the cleanlin… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable
Nothing
Dear Plummer, Thank you so much for your fantastic review! We are thrilled to hear you found everything - from our staff to the comfort and cleanliness - perfect during your stay. It is wonderful to know you enjoyed great value and a comfortable experience with us. We truly appreciate your kind words and look forward to welcoming you back anytime. Best regards, Bethany
Dear Plummer, Thank you so much for your fantastic review! We are thrilled to hear you found everything - from our staff to the comfort and cleanliness - perfect during your stay. It is wonderful to know you enjoyed great value and a comfo… Show more