Reviews of Swan Hotel 3 stars
19 The Thoroughfare, Harleston, IP20 9AS, United Kingdom
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewBreakfast was very special, with great service 👌 I was a London Cabby 30years had Breakfast in a few hotels always, but the Swan was the bees knees 💯 👌
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast excellent with friendly service. Room clean & comfortable. Interesting history of hotel. Position great & suited us as near family.
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified review!
Even though the owner was very generous and refunding part of the payment after one night, I could not stay there as the room was dark, cold and the toilet was dirty and had not been flushed from previous usage
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Unclean, Very Unclean, Poor Upkeep. Fowl odour.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, friendly & helpful staff. The main bar & restaurant area was good with lots of character.
Bedroom and stairs/corridors state of repair poor reflecting the age of the building. The bedroom overlooked the main street so it was a little noisy.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewOnly Like the breakfast.
No one to meet us.Only a piece of paper on the desk with our name &Key &room number on the paper.Uneven floor in bedroom Plus bath mat filthy.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast and friendly staff in a traditional old pub
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast. Great location.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe staff were really friendly
The stairs were like being in a crooked house at a fun fair. Random bucket in middle of floor at top of stairs, looked up and the roof was leaking. Dogs in the eating area. Keys just left for anyone to pick up at the entrance. Windows were unsafe for my 4 year old.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewDelicious breakfast, hotel has so much character 😊
There was no hot water
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe own was very helpful
The hotel bathroom was not clean clean the water in the taps did work. The stairs going up to the rooms are very dangerous this should be stated in when booking this hotel.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was lovely, the lady serving was very friendly
Our room had 2 sockets that were not working, the shower was cold (was in a rush so didn’t have time To report) Not very family friendly with a small child Restaurant was advertised prior to staying but was not open at all so had to go and find somewhere to eat outside of hotel
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe suite was a generous size with comfortable bed. Great breakfast and friendly staff.
A few cobwebs here and there but all part of the charm!
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewBreakfast and server
Dirty bedding needed changing No hot water for three mornings
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNothing.
The bathroom was terrible. The toilet was stained. The bath/shower tap did not work. The hot water took 15 minutes to arrive. The floor was not clean. It was a dump, in desperate need of an update
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBreakfast was lovely & the staff were friendly & helpful
The beds weren’t very comfy & the room could have been cleaner.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good, facilities good
No parking available as there was a beer festival in the hotels car parking space, but we weren't made aware of this prior to arriving
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt’s a lovely piece of history,characterful and quirky. Staff were friendly and breakfast very good.
It’s in need of updating but that would cost a fortune,this hotel room was basic.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewGood Atmosphere, great breakfast
Parking was an issue