7.9

Reviews of Sheraton Skyline Hotel London Heathrow 4 stars

Heathrow Airport, Bath Road, Hillingdon, UB3 5BP, United Kingdom

  • Rajanpal

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Leonard

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    size of room, however a little tatty because area that had housed a fridge was bare with nothing to cover the area.

    Not much choice for food, only Indian resturant or sports bar. Wife and I eat in Sports bar which was loud due to match being played. Food ok but average choice i.e. burgers etc.

    Property response:

    Dear Mr. Leonard, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Heathrow.

    Dear Mr. Leonard, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meetin… Show more

    Sheraton Skyline Hotel London Heathrow
    3 September 2025
  • 7.0 Good
    Basam

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
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  • Salman

    Reviewed: 2 September 2025 · Stayed in July 2025

    Verified review
  • Ammar

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The beeakfast was poor to be surved at a Sheraton hotel!!!

    The beds are very uncomfortable ( very hard ), we could not sleep.

    Property response:

    Dear Mr. Ammar, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Heathrow.

    Dear Mr. Ammar, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting … Show more

    Sheraton Skyline Hotel London Heathrow
    3 September 2025
  • 7.0 Good
    Karen

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    It was clean and close to airport but it would be nice if they had a shuttle to the terminal.

    No shuttle service. There were families in public areas (outside restaurant in the lobby areas) where their children were loud and running all over the hallways. It would have been nice if the lobby staff could have tried to minimize the noise levels. The hotel has a beautiful center atrium that was closed off during our stay.

    Property response:

    Dear Mr. Karen, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Heathrow.

    Dear Mr. Karen, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting y… Show more

    Sheraton Skyline Hotel London Heathrow
    3 September 2025
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  • Elizabeth

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Keith

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Comfortable large room with huge Emperor bed. Great breakfast. 5 mins from airport.

    Nothing really.

    Property response:

    Dear Mr. Keith, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! All your feedback has been shared with all the relevant heads of department as a way of recognising the great guest experiences we delivered and equally important it assists us in identifying areas of opportunity to further improve the guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

    Dear Mr. Keith, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who mat… Show more

    Sheraton Skyline Hotel London Heathrow
    3 September 2025
  • Gill

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Janice

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Cunnell

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Claire

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review

    I booked this hotel for friends but didn’t stay there myself so can’t give a review. My friends don’t have the booking.com app

    Property response:

    Dear Claire, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Heathrow.

    Dear Claire, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your… Show more

    Sheraton Skyline Hotel London Heathrow
    3 September 2025
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  • 7.0 Good
    Sahil

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Sara

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Easy location to airport

    Property response:

    Dear Ms. Sara, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! All your feedback has been shared with all the relevant heads of department as a way of recognising the great guest experiences we delivered and equally important it assists us in identifying areas of opportunity to further improve the guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

    Dear Ms. Sara, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who mat… Show more

    Sheraton Skyline Hotel London Heathrow
    11 August 2025
  • Sara

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Easy location to the airport Good facilities

    Property response:

    Dear Ms. Sara, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! All your feedback has been shared with all the relevant heads of department as a way of recognising the great guest experiences we delivered and equally important it assists us in identifying areas of opportunity to further improve the guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

    Dear Ms. Sara, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matt… Show more

    Sheraton Skyline Hotel London Heathrow
    11 August 2025
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  • De

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Garland

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Location was near hotel

    Great place to stay. Need to remove debris from the front yard.

    Property response:

    Dear Garland, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Heathrow.

    Dear Garland, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting yo… Show more

    Sheraton Skyline Hotel London Heathrow
    9 August 2025
  • Sally

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    The room was good. Slept well - bed and other room facilities were in good condition. The staff were all very pleasant with an exceptionally nice welcome at reception

    There was nothing not to like

    Property response:

    Dear guest, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! All your feedback has been shared with all the relevant heads of department as a way of recognising the great guest experiences we delivered and equally important it assists us in identifying areas of opportunity to further improve the guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

    Dear guest, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter … Show more

    Sheraton Skyline Hotel London Heathrow
    7 August 2025
  • Anonymous

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Jheeta

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Very friendly staff. Madhus restaurant, great food.

    Overall, it's a dated hotel, hallways, and rooms are clean but old. I personally do not think it's worth £160 a night.

    Property response:

    Dear Jheeta, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams for further discussion and possible improvements in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Heathrow.

    Dear Jheeta, Thank you for choosing to stay at the Sheraton Skyline Hotel and providing your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling partly short of meeting your… Show more

    Sheraton Skyline Hotel London Heathrow
    5 August 2025
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  • Chandrashekar

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Kevin

    Reviewed: 31 July 2025 · Stayed in May 2025

    Verified review
  • Laurence

    Reviewed: 29 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Sandra

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Excellent buffet.

    I wish I hadn't had to pay for my shuttle to the airport.

    Property response:

    Dear Sandra, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! All your feedback has been shared with all the relevant heads of department as a way of recognising the great guest experiences we delivered and equally important it assists us in identifying areas of opportunity to further improve the guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

    Dear Sandra, On behalf of the entire hotel team, I want to thank you for sharing your recent experience here at the Sheraton Skyline Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matte… Show more

    Sheraton Skyline Hotel London Heathrow
    29 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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