Exceeded my expectations

A bit of luxury in a convenient location.

Stayed in August 2025

Bathroom very small

Stayed in August 2025

Stairs

Very comfortable

Stayed in August 2025

Room 52 is like a Harry Potter under the stairs experience. Small, cavelike, with window that opens onto the common courtyard. Desk, but with chair you can’t move given bed placement. Avoid if possible.

The staff was unrivalled. Every person I encountered wanted to make my experience great. The common spaces are beautiful. The continental breakfast is excellent.

Stayed in August 2025

stairs! lots of them! residence bar closes too early

Good breakfast- very helpful staff

Stayed in August 2025

The only downside was that breakfast was only continental and extra if you wanted a full English.

The staff were absolutely perfect. Whatever you needed, they were there to help. The hotel has a lovely garden area off the main bar area, perfect to relax in. The library is a nice touch too, with mystery wrapped books and a nice selection on the shelves. The library also has a garden area off it. It's a great location, a short walk away from the underground, Euston, and shopping streets. 24-hour room service with a fair selection of hot meals available.

Stayed in August 2025

Great location, central but quiet. Charming rooms and courtyard garden. Enjoyed a few cocktails!

Stayed in August 2025

The included breakfast is rather simple.

Very good location.

Stayed in August 2025

The single room was in the basement, and rather stuffy. The air conditioning was OK, but loud. Might be worth paying more for another room.

As a solo traveler I felt welcome and safe. The staff were all attentive and helpful, and efficiently arranged cabs. The continental breakfast was very varied, and excellent quality. Again, great staff, friendly and efficient.

Stayed in August 2025

Put in a lift 😂

The hotel is located in a very nice area, within walking distance of London Euston station, They say breakfast included which is true but it’s just a continental breakfast of yoghurts, cereal, cold meats and cheese, but an English breakfast in England is an extra £15.00 each, I point this out purely to ensure you know what you are getting when they say breakfast included, it is no criticism as plenty of people were tucking into the continental breakfast. There is no lift, so if you have heavy luggage it is a struggle upstairs and we were on the 2nd floor and I have a heart and lung condition so my partner had to carry my luggage up as well. Overall, it is an excellent hotel for a small break in London,

Stayed in August 2025

Lovely comfortable hotel in a central location, near 2 tube stations with lovely staff.

Stayed in August 2025

Nil

Excellent location, excellent service

Stayed in July 2025

The hotel was beautiful inside the only thing that let it down was no lifts in the hotel we were on the sixth floor a lots of stairs we are in are 60s found it hard work .plus the fire alarm went off and we had to evacuate the building due to someone smoking in there room and setting it off .

Stayed in August 2025

Very good location for my commute the following day

Stayed in July 2025

Bedroom was a bit dark and we would have liked more light

Lovely staff very comfortable bed.

Stayed in August 2025

The wash room in my bedroom was small but I could very easily get past that

From the moment I checked in everyone was so warm and welcoming which was great as I had a very unpleasant experience in my accommodation when I first got to London the day before I can’t remember who was working the front desk when I checked in but I’d like to extend my thanks to them

Stayed in August 2025

Bathroom was very small with a loose tap. When you sat on the toilet the hand basin got in the way. The breakfast was good but could have offered more variety

Location and staff were great

Stayed in August 2025

The air cons are extremely loud so we had to have it turned off to sleep. This was an issue in both rooms we stayed in.

Thank you to The Academy for such a wonderful stay! This is our third time staying at this hotel, and Felix recognised us when we arrived and gave us a complimentary drink upon arrival for our customer loyalty. There was an issue with the TV not working in our room, so they kindly moved us to another room with a working TV the second night of our stay; whilst preparing our second room they treated us to another complimentary drink. They also went to the lengths of putting a can of Coke with my name on it in the mini-fridge! The service is unbeatable, with Davidae also needing a special shout out. Other positives include: a fantastic continental breakfast with great coffee; great location within walking distance of sought after areas; comfy, large beds; Elemis products in the bathroom.

Stayed in August 2025

The room was small but comfortable overall

The staff was super helpful, especially Davide of the front door.

Stayed in July 2025

Location, restaurants within walking distance. Hotel gave great recommendations to the life goddess great find, delicious food lovely staff will be going back. Staff were all very helpful

Stayed in July 2025

The room was a little small and the doors to a little courtyard didn’t open.

It’s beautiful - the bar was lovely, the garden is a lovely space to have a drink and relax. The rooms are clean and well appointed and the mini bar was complimentary.

Stayed in July 2025

Rooms nice but a little tired, lacking on breakfast options.

Great location and outside bar space in courtyard very nice.

Stayed in July 2025

Nothing

Great room, Elemis products, great value.

Stayed in July 2025

Small and charming, comfortable and friendly staff. Good breakfast and the inner garden is huge plus. Close to tube and Elizabeth Line. Quiet neighbourhood

Stayed in July 2025